May Transition Update
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Hi @André-Faria,
The current situation with the coronavirus may affects to the normal activity of every company, included Suunto. I’m very caution in this “lock down”.
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@Mff73 said in May Transition Update:
What is this one ?
Subject: Digital service update
Date: Tue, 30 Apr 2019 06:14:24 -0600View Web Version
Dear Suunto community members,
We are happy to share the latest news related to our digital service transition.
Firstly, thank you for your feedback around this topic, your passion for our brand and services only inspires us more to create experiences that you find fulfilling. We are listening and our strategy reflects your input.
Key updates:
Suunto app development:Since January we’ve brought some meaningful usability and route enhancements, a renewed Android app user experience, as well as our new connection with Relive - enabling you to turn your adventures into personal videos worth sharing. Keep your app updated for the latest features and best experience.
Data transfer from Movescount:
We will begin enabling the import of your exercise history from Movescount to Suunto app in May, starting first with select products.Find out more here.
Movescount App:
In order to provide a clearer and more understandable experience with our digital services we will be making changes that impact the Movescount App in 2019. Read the details on our transition page.
Suunto movescount.com (web service):
The web service for Movescount is a fundamental part of our current digital services and we continue to assess its most important and utilized functionalities. We will share updates in the coming months, as we know they are particularly relevant for those connecting exclusively by cable to the web, like Ambit and Ambit 2.
As we go forward with our transition, we hope you will continue to share your feedback with us. We will ask your opinion via surveys in Suunto app.
-Your Suunto team
They have it on https://www.suunto.com/Content-pages/digital-service-transition/?setcountry=en as well if you scroll it down to Previous updates . But here’s a strange bit, Previous updates is actually missing from some localized pages, so if you can’t see it there, switch to global or US.
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@margusl
Got it thanks.
I thought it was about “Web Version of SuuntoApp”
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@Bulkan Yes, Suunto certainly seem to have increased the volume of emails trying to persuade me to buy a new watch since lockdown started!
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@Mff73 , hehe, sorry, no.
There’s this image with a “Sunnto App” alt-text right after View … link.
So Gmail tries to play this smart and creates “View Web Version Suunto app Dear Suunto Community …” summary -
@margusl
I have signed up for the newsletter but never ever received any of them -
@Bulkan said in May Transition Update:
Hi @André-Faria,
The current situation with the coronavirus may affects to the normal activity of every company, included Suunto. I’m very caution in this “lock down”.
I know.I also work in a Sports company, and we are only partially working.
But I guess if we can receive those annoying emails with sales we should also receive the news ones. -
@TELE-HO said in May Transition Update:
@margusl
I have signed up for the newsletter but never ever received any of themWell… I haven’t
At least not with all those 7 MC accounts that have received updates. No chance those all ended up in a spam?From my inbox only it’s clear that there’s some grouping and targeting going on (Ambit & Ambit3 get different set of mail updates), so I guess it’s possible that you were taken out from the target group once you added that S9B of yours to a SA account that shares the same mail as your MC account. Or some other weird logic.
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@margusl
I signed up when I joined SA forum and then again when I activated my S9B -
Hi, I just noted that Suunto has transferred all my moves from movescount to SA, without me doing anything. fair enough…
As an happy AMBIT2 user: I have the following questions:- Will my moves done after this dump be synced with the app? automaticall?
- Since last week, I can not upload gpx files to movescount. (I think the website was down for maintenance earlier this week) . is this functionallity gone? then please share how I can put new routes on my Ambit2. I can upload new ones in SA, but it doesn’t seem to sync with MC.
thanks for your help,
thomas -
@thomas-bert said in May Transition Update:
Will my moves done after this dump be synced with the app? automaticall?
Only if you sync with Suuntolink instead of Moveslink2 - https://www.suunto.com/et-ee/Support/software-support/suuntolink/ Just note that Suuntolink does not send your activities to Movescount, only to Suunto App.
One exception to this is having SportStracker connection enabled in Movescount.Since last week, I can not upload gpx files to movescount. (I think the website was down for maintenance earlier this week) . is this functionallity gone? then please share how I can put new routes on my Ambit2. I can upload new ones in SA, but it doesn’t seem to sync with MC.
With Chrome? Not sure why it started popping up just recently -
https://forum.suunto.com/topic/4569/importing-gpx-file-to-movescount-not-working -
Nice to hear that there will be a solution for as owner of an Ambit1 (old but perfect for ErgoTraining in Winter) and an Ambit2 for my Outdoor Training.
I’m looking forward for this solution in (near or most likely far) future.What I see today ist that you have removed the Monthly Summary from Movescount as it comes to Sum Accent, Sum Kilometer for MTB/Cycle/Hiking/aso, aso…
Thats not funny at all.
Please could you tell me where I can see these Data - I need it desperately for my next meeting with my cardiologist. -
@Christian-Kernbeis said in May Transition Update:
Please could you tell me where I can see these Data - I need it desperately for my next meeting with my cardiologist.
Dear @Christian-Kernbeis if you have questions that are directed at Suunto, please try also to contact Suunto directly, as an example through support. Here we are (almost) all users just like you, and cannot provide such answers.
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Ok, Import is done (I havent checked all 771 moves but I hope its OK), whats left is how to print the monthly report for my doctors.
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What I’m missing is a core function of Movescount on WindowsBrowser:
It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)
So it was clear to see where (on which part of the track) I had exeeded my capabilitys and where I should go faster.I dont see this function on my Tablett in Suunto App.
As this is a feature with high value I’m pretty shure that its somewhere in the APPThanks for your help
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”It was possible to set target heartrate zones and the track was colored according to my heartrate in within these zones. (I hope the explanation is clear)“
Yes, your explanation is clear – that coloured track was a useful feature. Unfortunately, it’s also clearly not in the Suunto app. And, as you know, it’s disappeared out of Movescount… so that’s progress for you, I guess.
But hope is not lost! I suggest you take a look at Quantified Self, created by Dimitrios (community manager for this very forum: big discussion here). Although there’s no coloured track there either, it’s got more charts and graphs than you can shake a stick at. Also, if you ask nicely, he is very responsive and accommodating to us users needs. Maybe you will find what you’re after there.
Happy hunting.
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This post is deleted! -
Dear Suunto Community,
We are happy to share the latest news on our digital service transition. This is the third update of 2019, here you can find the details of our January and April update.
bla bla bla !
and more than 12 months later………
………
…………
………………………nothing………………. = value of Suunto products to me, my awesome Ambit 2s lies in the drawer and is useless now, unable to connect to the online platforms I need for fitness tracking.
I moved to Samsung Galaxy Watch, thoroughly happy I exercise for leisure and with Endomondo it does all I need, not 100% accurate but more than good enough for me, the clincher is I can wear it with a suit, use all the notifications, great display, great battery life, Samsung Pay, LTE ability, superior to anything Suunto can offer me.
Suunto should be left to die, simple as that, no commitment to customers, all it needed was to automatically link imports of data from Movescount to Suunto App (and not once off… which is possible, showing a link is not that hard………but every time I upload, automatically, using, like modern computer technology…) and leave users to decide what they want to use where, unliking a product in this day and age is a nice way of asking for euthanasia. I give my informed consent for the procedure
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@George-Murray said in May Transition Update:
/…/ third update of 2019 /…/
/…/ and more than 12 months later……… /…/
/…/ nothing /…/Latest update is actually from April 28, 2020 . Maybe cancelling those newsletters was part of some greater scheme, I don’t know … But I find it’s worth checking out http://suunto.com/transition in every 3-6 months or so.
(hint: for A1 / A2 owners current situation is more clear and less depressing when comparing to May 2019; you even have a choice to either keep using Movescount & Moveslink2 the same way you always have, unitl something actually changes, or go along with transition today and switch to Suuntolink & Suunto App with your A2)
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Just to say … it could be enough to use the search function
https://forum.suunto.com/category/31/digital-service-transition
