Suunto 9 Baro quick discharge problem

isazi

@Jenya-Obolonskiy I think you should contact Suunto’s support.

Jenya Obolonskiy

@isazi how I can contact support?

isazi

@Jenya-Obolonskiy it’s on the website, or even through the Suunto App, in the “other” section of the “settings” tab.

Joshua King

I had the same issue. Soft and hard resets didn’t work. I took it overseas for two months in the hopes that a software update was the issue, and that it would work itself out. When I got home, I sent it in and received a brand new watch. No issues. I know I am a little late to the party here, but I would send it in for “repairs” if you have yet. Hopefully it is resolved by now…

MiniForklift

I would definitely get in touch with support so you can a resolution.
I had the same issue with a previous S9 of mine, battery was draining really fast. I took it into the store I purchased it from, they sent it away to Suunto NZ to test and they came back saying that they had found a non-repairable issue. I was offered a refund or a straight swap, problem was all sorted within a week

Vincenzo Ucciero

hey guys, does anyone solved the battery drainage without sending the watch back for support? I have my S9B the eats 4% at hour with no HR no SleepTrackin … no nothing! just time -.-‘’
Can I try something out aside from the soft/hard reset?

lexterm77

@Vincenzo-Ucciero said in Suunto 9 Baro quick discharge problem:

hey guys, does anyone solved the battery drainage without sending the watch back for support? I have my S9B the eats 4% at hour with no HR no SleepTrackin … no nothing! just time -.-‘’
Can I try something out aside from the soft/hard reset?

Buy those cheap usb mAh recorders
Reset Usb recorder to zero mAh
Empty you watch battery until is black
Charge using usb (see note 1)
Record mAh once charge reaches 99%
If your mAh is around 250, you have a good battery but a drain due to water or a bad board,send it to service
If your mAh is way less than 250, you have a bad battery, send it to service

sartoric

… so maybe … contact support and ask them. Maybe it’s defective and you need to return it.

surfboomerang

Too early to draw any conclusion, but I noticed similar behaviour with my S9. Mine is 1.5 years old now and the last couple of weeks I noticed that watch drain battery faster than it did before.

When I bought the watch I could almost do 12-14 days on a single charge with notifications on and a couple of hours of activity recording.
Now I can barely reach 7-8 days on a single charge with the same settings.

Due to a lot of factors and the fact that I didn’t record the draining process, I can’t conclude that it is a bad battery or the use of the watch changed over the last year.

I let it run out of battery now until it switches off and will then do a full recharge. I will monitor the battery use more closely to hope that I can make any conslusions.

I will keep you informed…

Atlen

@surfboomerang one more reason is FW has changed since you bought the watches.

Vincenzo Ucciero

@surfboomerang I see, you moved from an extra long duration to a ‘normal’ duration… mine is 1 week old and it lasts 1,5 day(s)… makes me loose my senses

isazi

@Vincenzo-Ucciero if your S9 lasts only a day, and you are not doing 15 hours of GPS tracking a day, please contact support because your watch must be faulty.

Bogdan1921

4 Days with 6h of activities (Performance mode).
My watch was brought in November 2018.
At the beggining with sleep tracking, Daily HR 24/7, Notification and backlight (30-40%) it used to leasts almost 7 days.
After one year, I’ve observed that the battery is drainer faster, with the same settings. Maximum 5 days.

surfboomerang

@Atlen True. Also Suunto app has changed over time. I don’t know if it communicates more with the watch or syncs different.

Bogdan1921

But official from Suunto there is an answer regarding the battery drain after the last updates?
I don’t know, would be better to know that yes, the battery drain faster or no (then is a watch problem)? They know and are working to improve this? Does it know somebody?

Thanks

isazi

@Chindris-Bogdan we all found out that the new Firstbeat metrics computed on the watch (e.g. stress and hrv) consume more battery than before.

lexterm77

@Chindris-Bogdan said in Suunto 9 Baro quick discharge problem:

But official from Suunto there is an answer regarding the battery drain after the last updates?
I don’t know, would be better to know that yes, the battery drain faster or no (then is a watch problem)? They know and are working to improve this? Does it know somebody?

Thanks

Did you measure how much energy does it take to charge battery from 0% to 100%?

I charged my watch to 95% this morning at 7am, I had a 150minute activity at performance gps, heart belt and power pod on, no power saving, hr monitoring on, autolap on, it is now 7pm and my charge is 74% and I consider this normal.

I Have watch since August 2018 and I need approximately 20% per day no activity. Activity requires additional 4-5% per hour of activity at performance gps, hr belt and power pod. I have dnd enabled from 22h to 6am and sleep tracking from 2pm all the way to 9am. My battery has lost about 5% of capacity since it was new. My backlight is set at 30%. I run SA only to sync activity and gps dats, no background syncing. No alarms, no standby backlight, button sound off all vibration on.

I remember having to charge once a week without activity but after FB features last fall, those memories have quickly faded.

If you think there is a problem you should try to narrow it down to the battery or device side.

Bogdan1921

@lexterm77

Yes, I’ve measured for 3-4 times from 100-0, and I can say that the battery drain is similar with yours.

surfboomerang

@surfboomerang said in Suunto 9 Baro quick discharge problem:

Too early to draw any conclusion, but I noticed similar behaviour with my S9. Mine is 1.5 years old now and the last couple of weeks I noticed that watch drain battery faster than it did before.

When I bought the watch I could almost do 12-14 days on a single charge with notifications on and a couple of hours of activity recording.
Now I can barely reach 7-8 days on a single charge with the same settings.

Due to a lot of factors and the fact that I didn’t record the draining process, I can’t conclude that it is a bad battery or the use of the watch changed over the last year.

I let it run out of battery now until it switches off and will then do a full recharge. I will monitor the battery use more closely to hope that I can make any conslusions.

I will keep you informed…

The test starts from today. I let my watch run all the way to 0% (charging icon) and recharged it to 100% at 15:00 today.
I will keep track of the battery drain every 24 hours and before and after activities. I will post the results once the watch is empty again. (hopefully more then 12 days from now )

isazi

@surfboomerang good luck!