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Management of permits with third-party services

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  • M Offline
    Michał Rudzki
    last edited by Michał Rudzki 18 May 2020, 06:46

    Hi to all @mipapo and @Dimitrios-Kanellopoulos Some partners confirm that Suunto doesn’t handle the exception when it appears after when you disconnect suunto app from partner’s side after than partner sent to suunto 401 error and nothing happened in suunto app. @Dimitrios-Kanellopoulos Could you check that somehow with developers or someone else. I got mail from Today’s Plan as below.

    "Hi Michal,

    I am very sorry about this. I have passed this onto our developers and they are going to look into this further. Just some background for you, when we initially set up the integration Suunto didn’t have a way to deregister users, as a workout around until they had this endpoint we would send a 401 error to them that indicated a file was not getting through, we agreed that they would use this as an indicator to cut the connection, this is obviously not happening now.

    Since then they may have come up with a way to now deregister users and our team is going to look into this. I am sorry for the inconvenience, we didn’t know they had changed the way they were doing this, hopefully, we can find a solution soon.

    Regards,
    Cameron Good"

    Is it something that can be done regarding that?

    D 1 Reply Last reply 21 May 2020, 10:26 Reply Quote 2
    • M Offline
      Michał Rudzki
      last edited by 19 May 2020, 13:15

      Hello,
      Is it possible that someone will be interested in solving that issue in SuuntoApp.

      A I 2 Replies Last reply 19 May 2020, 14:22 Reply Quote 0
      • A Offline
        auxina @Michał Rudzki
        last edited by 19 May 2020, 14:22

        @Michał-Rudzki
        Good question 🤕

        S9B Titanium Iron Man
        2.26.8

        1 Reply Last reply Reply Quote 0
        • I Offline
          isazi Moderator @Michał Rudzki
          last edited by 19 May 2020, 15:16

          @Michał-Rudzki have you talked with support already? Maybe they can open a bug at Suunto.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Michał Rudzki
            last edited by 21 May 2020, 10:26

            @Michał-Rudzki they need afaik to implement it.

            However the feedback is read here. (I have passed this along)

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
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            1 Reply Last reply Reply Quote 3
            • M Offline
              Michał Rudzki
              last edited by 24 May 2020, 19:14

              @isazi and @Dimitrios-Kanellopoulos thank you for your support and also I request a ticket to Suunto support.

              1 Reply Last reply Reply Quote 1
              • M Offline
                Michał Rudzki
                last edited by 2 Jul 2020, 15:34

                Hi again,
                And there is SuuntoApp 4.24.1 r(4024001) and the issue with showing disconnected 3rd app is still persists. Can someone confirm if Suunto did something with that issue and they solved that?

                A 1 Reply Last reply 2 Jul 2020, 17:33 Reply Quote 0
                • O Offline
                  omunoz Silver Members
                  last edited by 2 Jul 2020, 15:45

                  The service is solved

                  Watch: SV Fw: 2.40.38

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                  • A Offline
                    auxina @Michał Rudzki
                    last edited by 2 Jul 2020, 17:33

                    @Michał-Rudzki
                    Everything is the same.
                    I can’t discount:
                    Health Sync
                    Spodha
                    SportTracks
                    …

                    S9B Titanium Iron Man
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                    • M Offline
                      Michał Rudzki
                      last edited by 10 Jul 2020, 14:27

                      Hi, @Dimitrios-Kanellopoulos there was a two updates of SuuntoApp and wondering when suunto will fix 3rd party connection in SuuntoApp. Do you maybe know when they want or won’t fix that?

                      D 2 Replies Last reply 10 Jul 2020, 14:41 Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                        last edited by 10 Jul 2020, 14:41

                        @Michał-Rudzki that won’t happen soon enough. The other provider should issue a disconnect.

                        If you have issues contact support they should be able to provide a solution.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                          last edited by 10 Jul 2020, 14:42

                          @Michał-Rudzki and just to be clear (again ) it doesn’t mean that it’s still connected. It’s just bad implemention from the 3rd party.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          M 1 Reply Last reply 11 Jul 2020, 07:17 Reply Quote 0
                          • M Offline
                            Michał Rudzki
                            last edited by 10 Jul 2020, 18:51

                            @Dimitrios-Kanellopoulos to be clear it’s not about a bad implementation it’s a BUG, I already requested to the support but not answer and no response. I don’t know who the hell is working in Suunto and what developer implement that, but to be honest, if you writing a code that is responsible for the connection to the 3rd party you are also thinking about implementing VISIBLE disconnect process in the App itself. I know I am using now beta, but good sake!!! the motto of yours is/was “progress beyond logic” and for now I am don’t see any logic neither progress. You should at least understand some part of the frustration in the community as a developer… it’s a shame

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              margusl @Dimitrios Kanellopoulos
                              last edited by 11 Jul 2020, 07:17

                              @Dimitrios-Kanellopoulos said in Management of permits with third-party services:

                              @Michał-Rudzki and just to be clear (again ) it doesn’t mean that it’s still connected. It’s just bad implemention from the 3rd party.

                              What if tokens applied for 3rd party have leaked, their service has been compromised or 3rd party just decided that it’s more profitable to shut down and pass on all SA tokens for highest bidder? There’s always market for health and location data.

                              If a 3rd party service decides to cut me off, I currently have no way to block them from accessing my SA data.

                              Knowing that I might not be able to revoke tokens from one single place and instead I’m in mercy of 3rd party implementation and intentions ( no way of telling if “disconnect” at their side was just a UI mockup ) sure reduces the eagerness to connect to more services.

                              1 Reply Last reply Reply Quote 2
                              • M Offline
                                Michał Rudzki
                                last edited by 11 Jul 2020, 10:25

                                @margusl hi, I’ve been in contact with ‘Today’s plan’ and some others, and all of them sent me information after when you decide to disconnect suuntoAPP from 3rd party application (from theiers services) they sending to Suunto Error 401, it’s a matter of handle the exception (remove tokens from that services etc…) and change a flag to FALSE or TRUE (don’t know how they manage that) on SuuntoApp and show the service is no more connected (clear information for user otherwise you can’t trust information that is shown on SuuntoAPP about other services)…

                                D 1 Reply Last reply 11 Jul 2020, 13:19 Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                                  last edited by 11 Jul 2020, 13:19

                                  @Michał-Rudzki I understand you and @margusl

                                  But to answer your issue you are in conact with they should implement https://apizone.suunto.com/docs/services/oauth2-api/operations/deauthorize

                                  When a user disconnects from X service (Suunto or Garmin etc) the X service should send a deregistration to Suunto or Garmin and so on.

                                  I do understand the need for a Suunto side button to deauthorize an app and that is clear.

                                  However what I also understand is that those services have not implemented the deauthorize flow.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  C 1 Reply Last reply 6 Jul 2023, 09:46 Reply Quote 2
                                  • C Offline
                                    cemoi71 @Dimitrios Kanellopoulos
                                    last edited by 6 Jul 2023, 09:46

                                    Hello I grab this topic out again, the issue is not solved.
                                    Here my story about the issue:

                                    last month I wanted to test some service partner apps, and connect the suunto app to them.
                                    Now I want to disconnect some of them, because I don’t use them and don’t need them.
                                    The problem that i find is the following one:
                                    First on the partner app after login, I disconnect the link to the suunto app.
                                    Then I deleted the account.
                                    By one partner app I didn’t found the link to the app, and I deleted my account.
                                    By all that I’ve closed, I get a confirmation that all deleted account are successfully deleted.
                                    but by the suunto app is still displaying as connected.
                                    I see that in general we can’t disconnect the suunto app to the service partner from suunto app.

                                    Why it’s still as connected when the connection is broken side from service partner?
                                    same as if account is service partner is deleted?

                                    I’ve read all the posts in the past here, but sorry i’m not agree that the responsibility is placed only on 3th party app or service partner.
                                    What if the service partner is not reliable? what if the service partner has issues or should spontaneously shutdown?
                                    Even if it’s still the responsibility to service partner to communicate to suunto, suunto shall guaranty the connection, and check if it still available on own side or not.
                                    And give the possibility of user to manage in all part on the chain. Means give the possibility the user to manage it.
                                    Means, if it’s not available, then disconnect.

                                    Technically if we mind that nothing happened from connection that nothing bad could happened.
                                    How to know if it’s all clean by suunto app side, if it don’t take system resources more as expected?
                                    A clear disconnection should be guaranteed technically and visually too for the user.

                                    That’s for me clearly an ux design issue, and the suunto managers shall have a 2nd look on it.
                                    But sorry I feel that’s not user friendly => a no go for me
                                    Maybe there were no really intentions, or not really thought deeper in concept. I don’t know,
                                    Nevermind, would be fine if the suunto team could reconsider to have look again on the concept of it… please

                                    Have nice time all.

                                    Cheers

                                    suunto 9 peak pro
                                    Custom Android (LineageOS)

                                    1 Reply Last reply Reply Quote 0
                                    • EgikaE Offline
                                      Egika Platinum Member
                                      last edited by 6 Jul 2023, 09:54

                                      I for myself can disconnect partner services from within the suunto app.
                                      Just tap on the currently connected service and at the bottom of the screen there is a disconnect button…

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                                      C 1 Reply Last reply 6 Jul 2023, 11:02 Reply Quote 1
                                      • C Offline
                                        cemoi71 @Egika
                                        last edited by cemoi71 7 Jun 2023, 11:04 6 Jul 2023, 11:02

                                        @Egika Hi thank you very much for your answer.
                                        I’m really surprised that you can.
                                        On my side it’s not possible.
                                        Could you please give your app version ?
                                        I have the v2.27.8

                                        maybe a screenshot on how it does look like?

                                        Cheers

                                        suunto 9 peak pro
                                        Custom Android (LineageOS)

                                        1 Reply Last reply Reply Quote 0
                                        • sartoricS Offline
                                          sartoric Moderator
                                          last edited by sartoric 7 Jun 2023, 13:08 6 Jul 2023, 13:05

                                          As previously said, some partners services (eg .TP) have this option, but those are exceptions due to the kind of partnership

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                                          C 1 Reply Last reply 6 Jul 2023, 13:27 Reply Quote 0
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