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    Management of permits with third-party services

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • auxinaA Offline
      auxina @Michał Rudzki
      last edited by

      @Michał-Rudzki
      Good question 🤕

      S9B Titanium Iron Man
      2.26.8

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      • isaziI Offline
        isazi Moderator @Michał Rudzki
        last edited by

        @Michał-Rudzki have you talked with support already? Maybe they can open a bug at Suunto.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Michał Rudzki
          last edited by

          @Michał-Rudzki they need afaik to implement it.

          However the feedback is read here. (I have passed this along)

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
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          • Michał RudzkiM Offline
            Michał Rudzki
            last edited by

            @isazi and @Dimitrios-Kanellopoulos thank you for your support and also I request a ticket to Suunto support.

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            • Michał RudzkiM Offline
              Michał Rudzki
              last edited by

              Hi again,
              And there is SuuntoApp 4.24.1 r(4024001) and the issue with showing disconnected 3rd app is still persists. Can someone confirm if Suunto did something with that issue and they solved that?

              auxinaA 1 Reply Last reply Reply Quote 0
              • omunozO Offline
                omunoz Silver Members
                last edited by

                The service is solved

                Watch: SV Fw: 2.40.38

                IPhone 13 (Sim) IOS 18.4.1
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                • auxinaA Offline
                  auxina @Michał Rudzki
                  last edited by

                  @Michał-Rudzki
                  Everything is the same.
                  I can’t discount:
                  Health Sync
                  Spodha
                  SportTracks
                  …

                  S9B Titanium Iron Man
                  2.26.8

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                  • Michał RudzkiM Offline
                    Michał Rudzki
                    last edited by

                    Hi, @Dimitrios-Kanellopoulos there was a two updates of SuuntoApp and wondering when suunto will fix 3rd party connection in SuuntoApp. Do you maybe know when they want or won’t fix that?

                    Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                      last edited by

                      @Michał-Rudzki that won’t happen soon enough. The other provider should issue a disconnect.

                      If you have issues contact support they should be able to provide a solution.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                        last edited by

                        @Michał-Rudzki and just to be clear (again ) it doesn’t mean that it’s still connected. It’s just bad implemention from the 3rd party.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        M 1 Reply Last reply Reply Quote 0
                        • Michał RudzkiM Offline
                          Michał Rudzki
                          last edited by

                          @Dimitrios-Kanellopoulos to be clear it’s not about a bad implementation it’s a BUG, I already requested to the support but not answer and no response. I don’t know who the hell is working in Suunto and what developer implement that, but to be honest, if you writing a code that is responsible for the connection to the 3rd party you are also thinking about implementing VISIBLE disconnect process in the App itself. I know I am using now beta, but good sake!!! the motto of yours is/was “progress beyond logic” and for now I am don’t see any logic neither progress. You should at least understand some part of the frustration in the community as a developer… it’s a shame

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                          • M Offline
                            margusl @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos said in Management of permits with third-party services:

                            @Michał-Rudzki and just to be clear (again ) it doesn’t mean that it’s still connected. It’s just bad implemention from the 3rd party.

                            What if tokens applied for 3rd party have leaked, their service has been compromised or 3rd party just decided that it’s more profitable to shut down and pass on all SA tokens for highest bidder? There’s always market for health and location data.

                            If a 3rd party service decides to cut me off, I currently have no way to block them from accessing my SA data.

                            Knowing that I might not be able to revoke tokens from one single place and instead I’m in mercy of 3rd party implementation and intentions ( no way of telling if “disconnect” at their side was just a UI mockup ) sure reduces the eagerness to connect to more services.

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                            • Michał RudzkiM Offline
                              Michał Rudzki
                              last edited by

                              @margusl hi, I’ve been in contact with ‘Today’s plan’ and some others, and all of them sent me information after when you decide to disconnect suuntoAPP from 3rd party application (from theiers services) they sending to Suunto Error 401, it’s a matter of handle the exception (remove tokens from that services etc…) and change a flag to FALSE or TRUE (don’t know how they manage that) on SuuntoApp and show the service is no more connected (clear information for user otherwise you can’t trust information that is shown on SuuntoAPP about other services)…

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @Michał Rudzki
                                last edited by

                                @Michał-Rudzki I understand you and @margusl

                                But to answer your issue you are in conact with they should implement https://apizone.suunto.com/docs/services/oauth2-api/operations/deauthorize

                                When a user disconnects from X service (Suunto or Garmin etc) the X service should send a deregistration to Suunto or Garmin and so on.

                                I do understand the need for a Suunto side button to deauthorize an app and that is clear.

                                However what I also understand is that those services have not implemented the deauthorize flow.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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                                • C Offline
                                  cemoi71 @Dimitrios Kanellopoulos
                                  last edited by

                                  Hello I grab this topic out again, the issue is not solved.
                                  Here my story about the issue:

                                  last month I wanted to test some service partner apps, and connect the suunto app to them.
                                  Now I want to disconnect some of them, because I don’t use them and don’t need them.
                                  The problem that i find is the following one:
                                  First on the partner app after login, I disconnect the link to the suunto app.
                                  Then I deleted the account.
                                  By one partner app I didn’t found the link to the app, and I deleted my account.
                                  By all that I’ve closed, I get a confirmation that all deleted account are successfully deleted.
                                  but by the suunto app is still displaying as connected.
                                  I see that in general we can’t disconnect the suunto app to the service partner from suunto app.

                                  Why it’s still as connected when the connection is broken side from service partner?
                                  same as if account is service partner is deleted?

                                  I’ve read all the posts in the past here, but sorry i’m not agree that the responsibility is placed only on 3th party app or service partner.
                                  What if the service partner is not reliable? what if the service partner has issues or should spontaneously shutdown?
                                  Even if it’s still the responsibility to service partner to communicate to suunto, suunto shall guaranty the connection, and check if it still available on own side or not.
                                  And give the possibility of user to manage in all part on the chain. Means give the possibility the user to manage it.
                                  Means, if it’s not available, then disconnect.

                                  Technically if we mind that nothing happened from connection that nothing bad could happened.
                                  How to know if it’s all clean by suunto app side, if it don’t take system resources more as expected?
                                  A clear disconnection should be guaranteed technically and visually too for the user.

                                  That’s for me clearly an ux design issue, and the suunto managers shall have a 2nd look on it.
                                  But sorry I feel that’s not user friendly => a no go for me
                                  Maybe there were no really intentions, or not really thought deeper in concept. I don’t know,
                                  Nevermind, would be fine if the suunto team could reconsider to have look again on the concept of it… please

                                  Have nice time all.

                                  Cheers

                                  suunto 9 peak pro
                                  Custom Android (LineageOS)

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                                  • EgikaE Offline
                                    Egika Platinum Member
                                    last edited by

                                    I for myself can disconnect partner services from within the suunto app.
                                    Just tap on the currently connected service and at the bottom of the screen there is a disconnect button…

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                                    • C Offline
                                      cemoi71 @Egika
                                      last edited by cemoi71

                                      @Egika Hi thank you very much for your answer.
                                      I’m really surprised that you can.
                                      On my side it’s not possible.
                                      Could you please give your app version ?
                                      I have the v2.27.8

                                      maybe a screenshot on how it does look like?

                                      Cheers

                                      suunto 9 peak pro
                                      Custom Android (LineageOS)

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                                      • sartoricS Offline
                                        sartoric Moderator
                                        last edited by sartoric

                                        As previously said, some partners services (eg .TP) have this option, but those are exceptions due to the kind of partnership

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                                        • C Offline
                                          cemoi71 @sartoric
                                          last edited by

                                          @sartoric do you know where nested this difference of src-code part. in suunto code?

                                          suunto 9 peak pro
                                          Custom Android (LineageOS)

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