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Goodbye Suunto, hello Garmin

Scheduled Pinned Locked Moved Digital service transition
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  • D Offline
    Danny Hill @freeheeler
    last edited by 25 May 2019, 18:00

    @TELE-HO Thanks. Where do these types of announcements get published? on this forum?

    F 1 Reply Last reply 25 May 2019, 18:11 Reply Quote 0
    • F Offline
      freeheeler @Danny Hill
      last edited by 25 May 2019, 18:11

      @Danny-Hill
      yes there are update threads but suunto also has a newsletter that i actually did not receive yet…

      living sideways

      1 Reply Last reply Reply Quote 0
      • L Offline
        lohtse @Brad_Olwin
        last edited by 26 May 2019, 05:19

        @Brad_Olwin said in Goodbye Suunto, hello Garmin:

        @ESegerer said in Goodbye Suunto, hello Garmin:

        @Navigator said in Goodbye Suunto, hello Garmin:

        Cant believe what I just read in the email from Suunto are they MAD !!!
        I’ve an Ambit and Ambit 3 Peak and consider them the best ‘adventure’ watches made and always recommended them to anyone that asks for my advice.
        So now from next year in the eyes of Suunto the Ambit can be considered a piece of junk as wont be able to upload or download to it and with the Peak am expected to fiddle on some mobile device to hopefully upload routes and download tracks where now I can do it on my 17" laptop and charge at the same time.
        So very very disappointing.
        I certainly wont be buying anything branded Suunto in the future. Garmin here I come

        Thanks for this post. I had the same feelings and sent an email to support (which has not been answered yet).

        Why am I disappointed?
        I bought a new Ambit 3 Peak (with heart belt) in Feb 2018 after comparing it with Garmin products. I considered Suunto a good brand building lasting products. And yes I prefer having a large screen when looking at my tracks (running, mountaineering, skiing).
        @Brad_Olwin stated that the Ambits are outdated in 1.5 years. Hopefully this is not the official opinion of Suunto. Otherwise I would be even more disappointed. I expect to use the Ambit at least 10 years.

        I did not say that, please don’t misquote me. The BLE connected watches will be supported and do work with SA. The features are just getting implemented.

        THe Ambit 3 and traverse range BARELY work!!!

        Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

        B 1 Reply Last reply 26 May 2019, 21:46 Reply Quote 1
        • L Offline
          lohtse @Brad_Olwin
          last edited by lohtse 26 May 2019, 05:25

          @Brad_Olwin said in Goodbye Suunto, hello Garmin:

          @Navigator The Ambit 3 is supported, albeit not for apps. Rather than complain loudly and bitterly here or buy a newer watch as seriously Ambits in another 1.5 years will be fairly out of date…go to another manufacturer but please quit wasting our time. Some of us here like our hardware and want to see the mobile app improve…bye…

          If we don’t voice our concerns then Manufactures will simply drop/discontinue devices at a whim… When you have spent £300-500 on a device that runs circles round everything else out there you have a right in my opinion to complain LOUDLY… It is not wasting time at all… As to the ambit 3 support…it is only just supported…you can look at your data and create/upload a route…But thats all now compare it to movescount… Errrrrrrrrrrm you can do so much more… I for one with my ambit 3 peak want FULL functionality not 30%… And I am on the side of ALL ambit users…We all should get full functionality…

          Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

          S 1 Reply Last reply 28 May 2019, 04:54 Reply Quote 6
          • B Offline
            Brad_Olwin Moderator @lohtse
            last edited by 26 May 2019, 21:46

            @lohtse said in Goodbye Suunto, hello Garmin:

            @Brad_Olwin said in Goodbye Suunto, hello Garmin:

            @ESegerer said in Goodbye Suunto, hello Garmin:

            @Navigator said in Goodbye Suunto, hello Garmin:

            Cant believe what I just read in the email from Suunto are they MAD !!!
            I’ve an Ambit and Ambit 3 Peak and consider them the best ‘adventure’ watches made and always recommended them to anyone that asks for my advice.
            So now from next year in the eyes of Suunto the Ambit can be considered a piece of junk as wont be able to upload or download to it and with the Peak am expected to fiddle on some mobile device to hopefully upload routes and download tracks where now I can do it on my 17" laptop and charge at the same time.
            So very very disappointing.
            I certainly wont be buying anything branded Suunto in the future. Garmin here I come

            Thanks for this post. I had the same feelings and sent an email to support (which has not been answered yet).

            Why am I disappointed?
            I bought a new Ambit 3 Peak (with heart belt) in Feb 2018 after comparing it with Garmin products. I considered Suunto a good brand building lasting products. And yes I prefer having a large screen when looking at my tracks (running, mountaineering, skiing).
            @Brad_Olwin stated that the Ambits are outdated in 1.5 years. Hopefully this is not the official opinion of Suunto. Otherwise I would be even more disappointed. I expect to use the Ambit at least 10 years.

            I did not say that, please don’t misquote me. The BLE connected watches will be supported and do work with SA. The features are just getting implemented.

            THe Ambit 3 and traverse range BARELY work!!!

            Yes, as clearly stated by Dimitrios, these are in development. Remains to be seen how well they will work and what will be supported. I agree it would be best to maintain MC just for the Ambit/Traverse line for full functionality/

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 1
            • S Offline
              SlaSh Platinum Member @lohtse
              last edited by SlaSh 28 May 2019, 04:54

              @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

              L 1 Reply Last reply 28 May 2019, 05:33 Reply Quote 7
              • L Offline
                lohtse @SlaSh
                last edited by 28 May 2019, 05:33

                @SlaSh said in Goodbye Suunto, hello Garmin:

                @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

                I believe SUUNTO USED to be like that!!

                Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                1 Reply Last reply Reply Quote 8
                • S Offline
                  Saketo Nemo Moderator
                  last edited by 28 May 2019, 07:23

                  no others doubts

                  https://www.suunto.com/it-it/Content-pages/transizione-dei-servizi-digitali/?platform=hootsuite

                  1 Reply Last reply Reply Quote 3
                  • L Offline
                    Luca Passoni
                    last edited by 21 Aug 2020, 15:44

                    After 4 years of suunto I’m moving to garmin. Poor user experience, app and web prortal that do not speak to each other. Very unclear strategy. Poor user interface. And the new model looks more and more smartwatches rather than sport watches…this might be ok for a new client base but for endurance sport lovers it’s the end. Good luck…I wonder how long Kilian will stay with you…I am really sorry also because I’ll have a hell of a work to do to transfer data from suunto to garmin app

                    ? S 2 Replies Last reply 21 Aug 2020, 20:01 Reply Quote 1
                    • ? Offline
                      A Former User @Luca Passoni
                      last edited by 21 Aug 2020, 20:01

                      @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

                      L 1 Reply Last reply 28 Aug 2020, 16:53 Reply Quote 1
                      • S Offline
                        Saketo Nemo Moderator @Luca Passoni
                        last edited by Saketo Nemo 24 Aug 2020, 10:14

                        @Luca-Passoni
                        The new model, suunto 7 “is not look more and more smartwatch”, IS a smartwatch, and it’s clearly not a watch for endurance. Suunto 9 is out there since more than 2 years, 2 years later Spartan Ultra. It’s just a personal thought, but I think a new suunto watch for us mountain lovers is not so distant.
                        Good luck and believe me, I’m honest, no irony, with Garmin.
                        Maybe we will you see again in the future … maybe 😉

                        L 1 Reply Last reply 28 Aug 2020, 16:30 Reply Quote 3
                        • E Offline
                          exilescot1
                          last edited by 24 Aug 2020, 14:59

                          Ok so i am one of the disgruntled masses who bought an Ambit 2 when it came out and have been left with limited functionality, cue cheap comments from the moderators on the post. I wont mention when my daughters Ambit 3 broke Suunto telling me they could not fix it but would send me a new watch for full price when the same watch was on sale on the website. Ok I had to mention it.

                          Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                          Dimitrios KanellopoulosD 1 Reply Last reply 24 Aug 2020, 17:39 Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @exilescot1
                            last edited by 24 Aug 2020, 17:39

                            @exilescot1 said in Goodbye Suunto, hello Garmin:

                            Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                            I am not familiar with that file or claim. What’s up with SUUNTO forcing you to buy a new pc ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            E 1 Reply Last reply 24 Aug 2020, 21:15 Reply Quote 2
                            • E Offline
                              exilescot1 @Dimitrios Kanellopoulos
                              last edited by exilescot1 24 Aug 2020, 21:15

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • L Offline
                                Luca Passoni @Saketo Nemo
                                last edited by 28 Aug 2020, 16:30

                                @Saketo-Nemo let’s see I just wanted to gives an heads up to suunto. If they make a suunto 10 which looks like a garmin they will do it to late for me unfortunately 😄 let’s see if fenix 6 pro is actually better. I’ll give you an update soon. 😉

                                Dimitrios KanellopoulosD ? 2 Replies Last reply 28 Aug 2020, 16:56 Reply Quote 0
                                • L Offline
                                  Luca Passoni @Guest
                                  last edited by 28 Aug 2020, 16:53

                                  @moe67er said in Goodbye Suunto, hello Garmin:

                                  @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

                                  thanks! I’ve android though…any suggestion? I’ll have a look online to see what i can find :-D!
                                  Bests

                                  Luca

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @Luca Passoni
                                    last edited by 28 Aug 2020, 16:56

                                    @Luca-Passoni

                                    suunto 10 which looks like a garmin

                                    Only for looks or Software ?

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    F 1 Reply Last reply 28 Aug 2020, 18:39 Reply Quote 0
                                    • F Offline
                                      freeheeler @Dimitrios Kanellopoulos
                                      last edited by 28 Aug 2020, 18:39

                                      @Dimitrios-Kanellopoulos
                                      I don’t want either of it… 😵

                                      living sideways

                                      1 Reply Last reply Reply Quote 3
                                      • ? Offline
                                        A Former User @Luca Passoni
                                        last edited by 29 Aug 2020, 04:10

                                        @Luca-Passoni Fenix 6 Pro is not better, it is another way supporting your activities. Much more options and possibilities. But this does not mean better at all.
                                        I switched from S9B to F6P because I do a metrics driven training and I like the (custom) maps you can add to your watch, especially the Alpenvereinskarten.
                                        But easier to use and nicer screen is on the S9B.

                                        I don‘t care about Suunto App or Garmin Connect as I use WKO/TrainingPeaks.

                                        So one watch is not better than the other, but maybe one better fits your needs.

                                        P.S.: From a training perspective the new firmware of the Coros watches would be perfect for me with its native Stryd support.

                                        1 Reply Last reply Reply Quote 7
                                        • F Offline
                                          francescobaldi
                                          last edited by 9 Sept 2020, 10:41

                                          Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                                          all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                                          I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.
                                          Great job Suunto, just not to make the little effort to copy few code lines from one app to another.
                                          Great job, continue not to listen your customers

                                          Ambit 3 Peak vs Suunto app "sad" owner.
                                          Flatwater kayaker, runner, road and mountain biker & hiker

                                          BulkanB 1 Reply Last reply 9 Sept 2020, 11:14 Reply Quote 2
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