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Goodbye Suunto, hello Garmin

Scheduled Pinned Locked Moved Digital service transition
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  • S Offline
    SlaSh Platinum Member @lohtse
    last edited by SlaSh 28 May 2019, 04:54

    @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

    L 1 Reply Last reply 28 May 2019, 05:33 Reply Quote 7
    • L Offline
      lohtse @SlaSh
      last edited by 28 May 2019, 05:33

      @SlaSh said in Goodbye Suunto, hello Garmin:

      @lohtse Garmin supports their watches without pushing them, I still have Fenix 2 which is 5 year old watch and still works with Garmin app and webpage. And 5 years ago Garmin app was awful web page looked different, but my point is that even big platform changes haven’t impacted watch support.

      I believe SUUNTO USED to be like that!!

      Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

      1 Reply Last reply Reply Quote 8
      • S Offline
        Saketo Nemo Moderator
        last edited by 28 May 2019, 07:23

        no others doubts

        https://www.suunto.com/it-it/Content-pages/transizione-dei-servizi-digitali/?platform=hootsuite

        1 Reply Last reply Reply Quote 3
        • L Offline
          Luca Passoni
          last edited by 21 Aug 2020, 15:44

          After 4 years of suunto I’m moving to garmin. Poor user experience, app and web prortal that do not speak to each other. Very unclear strategy. Poor user interface. And the new model looks more and more smartwatches rather than sport watches…this might be ok for a new client base but for endurance sport lovers it’s the end. Good luck…I wonder how long Kilian will stay with you…I am really sorry also because I’ll have a hell of a work to do to transfer data from suunto to garmin app

          ? S 2 Replies Last reply 21 Aug 2020, 20:01 Reply Quote 1
          • ? Offline
            A Former User @Luca Passoni
            last edited by 21 Aug 2020, 20:01

            @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

            L 1 Reply Last reply 28 Aug 2020, 16:53 Reply Quote 1
            • S Offline
              Saketo Nemo Moderator @Luca Passoni
              last edited by Saketo Nemo 24 Aug 2020, 10:14

              @Luca-Passoni
              The new model, suunto 7 “is not look more and more smartwatch”, IS a smartwatch, and it’s clearly not a watch for endurance. Suunto 9 is out there since more than 2 years, 2 years later Spartan Ultra. It’s just a personal thought, but I think a new suunto watch for us mountain lovers is not so distant.
              Good luck and believe me, I’m honest, no irony, with Garmin.
              Maybe we will you see again in the future … maybe 😉

              L 1 Reply Last reply 28 Aug 2020, 16:30 Reply Quote 3
              • E Offline
                exilescot1
                last edited by 24 Aug 2020, 14:59

                Ok so i am one of the disgruntled masses who bought an Ambit 2 when it came out and have been left with limited functionality, cue cheap comments from the moderators on the post. I wont mention when my daughters Ambit 3 broke Suunto telling me they could not fix it but would send me a new watch for full price when the same watch was on sale on the website. Ok I had to mention it.

                Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                D 1 Reply Last reply 24 Aug 2020, 17:39 Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager @exilescot1
                  last edited by 24 Aug 2020, 17:39

                  @exilescot1 said in Goodbye Suunto, hello Garmin:

                  Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

                  I am not familiar with that file or claim. What’s up with SUUNTO forcing you to buy a new pc ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  E 1 Reply Last reply 24 Aug 2020, 21:15 Reply Quote 2
                  • E Offline
                    exilescot1 @Dimitrios Kanellopoulos
                    last edited by exilescot1 24 Aug 2020, 21:15

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • L Offline
                      Luca Passoni @Saketo Nemo
                      last edited by 28 Aug 2020, 16:30

                      @Saketo-Nemo let’s see I just wanted to gives an heads up to suunto. If they make a suunto 10 which looks like a garmin they will do it to late for me unfortunately 😄 let’s see if fenix 6 pro is actually better. I’ll give you an update soon. 😉

                      D ? 2 Replies Last reply 28 Aug 2020, 16:56 Reply Quote 0
                      • L Offline
                        Luca Passoni @Guest
                        last edited by 28 Aug 2020, 16:53

                        @moe67er said in Goodbye Suunto, hello Garmin:

                        @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

                        thanks! I’ve android though…any suggestion? I’ll have a look online to see what i can find :-D!
                        Bests

                        Luca

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Luca Passoni
                          last edited by 28 Aug 2020, 16:56

                          @Luca-Passoni

                          suunto 10 which looks like a garmin

                          Only for looks or Software ?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          F 1 Reply Last reply 28 Aug 2020, 18:39 Reply Quote 0
                          • F Offline
                            freeheeler @Dimitrios Kanellopoulos
                            last edited by 28 Aug 2020, 18:39

                            @Dimitrios-Kanellopoulos
                            I don’t want either of it… 😵

                            living sideways

                            1 Reply Last reply Reply Quote 3
                            • ? Offline
                              A Former User @Luca Passoni
                              last edited by 29 Aug 2020, 04:10

                              @Luca-Passoni Fenix 6 Pro is not better, it is another way supporting your activities. Much more options and possibilities. But this does not mean better at all.
                              I switched from S9B to F6P because I do a metrics driven training and I like the (custom) maps you can add to your watch, especially the Alpenvereinskarten.
                              But easier to use and nicer screen is on the S9B.

                              I don‘t care about Suunto App or Garmin Connect as I use WKO/TrainingPeaks.

                              So one watch is not better than the other, but maybe one better fits your needs.

                              P.S.: From a training perspective the new firmware of the Coros watches would be perfect for me with its native Stryd support.

                              1 Reply Last reply Reply Quote 7
                              • F Offline
                                francescobaldi
                                last edited by 9 Sept 2020, 10:41

                                Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                                all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                                I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.
                                Great job Suunto, just not to make the little effort to copy few code lines from one app to another.
                                Great job, continue not to listen your customers

                                Ambit 3 Peak vs Suunto app "sad" owner.
                                Flatwater kayaker, runner, road and mountain biker & hiker

                                BulkanB 1 Reply Last reply 9 Sept 2020, 11:14 Reply Quote 2
                                • BulkanB Offline
                                  Bulkan Moderator @francescobaldi
                                  last edited by 9 Sept 2020, 11:14

                                  @francescobaldi said in Goodbye Suunto, hello Garmin:

                                  Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                                  all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                                  That’s called the bias confirmation. There are so much things going on in this community, take a look.

                                  I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.

                                  The statement about the digital transition is not clear? I understand the position of an A3P owner but the watch is plenty funcional.

                                  Great job Suunto, just not to make the little effort to copy few code lines from one app to another.

                                  Looks like pretty simple to code. I don’t think this affirmation helps to get where you want Suunto to be. Don’t get me wrong, I’m just trying to say that the disappointment you have and these kind of posts aren’t the best way to get Ambit supported as max as possible in Suunto to App.

                                  Great job, continue not to listen your customers

                                  Did you take the surveys? I think Suunto listen but the decision aren’t made of what costumers say, at least 100%, there is feedback from what I’ve seen The new features weren’t asked by the users and there you have climb, loops…

                                  Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                  1 Reply Last reply Reply Quote 1
                                  • harmonmonicH Offline
                                    harmonmonic @Guest
                                    last edited by 19 Oct 2020, 17:56

                                    @André-Faria said in Goodbye Suunto, hello Garmin:

                                    This comment on DCRainmaker sums it all for me:
                                    https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                                    For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                                    Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                                    Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                                    Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                                    Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                                    Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                                    In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                                    Thanks for this.Very informative

                                    ? 1 Reply Last reply 19 Oct 2020, 19:01 Reply Quote 3
                                    • ? Offline
                                      A Former User @harmonmonic
                                      last edited by 19 Oct 2020, 19:01

                                      @harmonmonic said in Goodbye Suunto, hello Garmin:

                                      @André-Faria said in Goodbye Suunto, hello Garmin:

                                      This comment on DCRainmaker sums it all for me:
                                      https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                                      For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                                      Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                                      Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                                      Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                                      Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                                      Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                                      In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                                      Thanks for this.Very informative

                                      Don’t forget that with the recent news, the reallity is different, ambits are now “supported”.
                                      And at least within one more year we will have movescount and movescount app working.

                                      J 1 Reply Last reply 19 Oct 2020, 20:12 Reply Quote 0
                                      • J Offline
                                        jsuarez Bronze Member @Guest
                                        last edited by 19 Oct 2020, 20:12

                                        @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                        Fenr1rF 1 Reply Last reply 19 Oct 2020, 20:17 Reply Quote 1
                                        • Fenr1rF Offline
                                          Fenr1r @jsuarez
                                          last edited by 19 Oct 2020, 20:17

                                          @jsuarez said in Goodbye Suunto, hello Garmin:

                                          @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                          And any date inbetween. Suspense!

                                          ? 1 Reply Last reply 19 Oct 2020, 20:22 Reply Quote 0
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