Unable to add note to Google Keep

[Samsamsonson]

@Jamie-BG I gave this a try but unfortunately no luck

[Jamie BG]

@Samsamsonson, try clearing the Google App’s cache on the watch. When doing that I have found it enables google assistant to work again.

[Samsamsonson]

@Jamie-BG You mean to clear the cache on the Keep app on the watch? I’ve tried that too and no change.

[Jamie BG]

you are using Google Assistant to run a task (I have found that it tends to bog down due to cache - clear it for this app and it works) - you need to clear the google assistant cache.
Google Assistant is part of the Google app, so you need to go into your watch and clear the cache for the Google app.

Pull down settings bar - press settings - press apps & notification - press app info - scroll to the bottom and press system apps - scroll until you see a colourful G (Google) and press that - scroll to bottom and press App Info - scroll to bottom and press Clear Cache. You should get a cleared cache message.

You can also go into Wear OS app on your phone, go to google assistant setting - settings - top right corner of screen you should see the menu button (3 dots one above another) - press menu - then press My Activity. Will open a web page - Change auto-delete options. I have set mine to minimum and have it a bit more helpful in terms of how quickly it operates.Not sure if due to less data to pull in/check against, or maybe I just got lucky and it just seems to work better but hasn’t done anything…

[Sergey Kulikov]

https://www.google.com/search?q=wear+os+cannot+connect+to+phone+when+send+message+site:support.google.com a lot of people wrote about that problem to google.

[Sergey Kulikov]

When you try to do something like says send message using Telegram, and then approve message it say “couldn’t connect to your phone”.

[Sergey Kulikov]

When you try to enable music and say to assistant “Включи музыку” - enable music its behaviour same: couldn’t connect to your phone

[Egika]

try switching off BT, this will force the watch to connect to a Wifi (if available). Then it works like a charm

The whole “watch automatically connects to WiFi if needed” has definitely room for improvement - I hope the next update will change it.

[Jamie BG]

@Sergey-Kulikov - a lot of the wear connectivity with google assistant doesn’t work properly unless it is set to US English… I suspect that may be some of your problem.

[Samsamsonson]

@Jamie-BG Ok I’ve tried clearing the cache on the Google app and it also didn’t fix the problem.

I also tried changing the auto delete options IN Assistant but that also didn’t change anything

[Samsamsonson]

@Egika this was suggested by @Jamie-BG and I tried it but no luck

[Jamie BG]

@Samsamsonson only other thing I can think of is a complete reset and pairing of the watch and phone. Just to be sure you are in Android correct (assume so due to app, but then it might be available on iOS for all I know.

[Samsamsonson]

@Jamie-BG Yes I’m using android. Thanks for your suggestions, I will try the reset and see if the issue is resolved.