Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Data migration awful

    Scheduled Pinned Locked Moved Digital service transition
    15 Posts 4 Posters 459 Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • pavel.samokhaP Offline
      pavel.samokha @José Martínez
      last edited by

      @José-Martínez please contact Suunto support (for example, via Suunto App) in case you have issues with data migration, this is only a community forum, not official support channel.

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      1 Reply Last reply Reply Quote 1
      • J Offline
        José Martínez
        last edited by

        Hello. I have just spoken to Suunto support and they told me to write here, Forum Suunto, to tell you my problems. For example to tell you to implement the chance to do a second data migration from Movescount to Suunto app. This is why I am sending this post. Many thx.

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Online
          isazi Moderator @José Martínez
          last edited by

          @José-Martínez thanks for joining the forum José. Now, as you can see, here we are all users like you, although you can also meet some Suunto developers and employees here, the vast majority of us is just users discussing our watches and give each other “support”.

          Now, if you need to do a second migration from MC to SA, that is something that only actual Suunto support can do, and if you tell them they can actually do it for you 🙂

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          J 1 Reply Last reply Reply Quote 1
          • J Offline
            José Martínez @isazi
            last edited by

            @isazi Hello again and many thx for your response. Honestly I am bit puzzled cos Suunto support just told me that a second data migration is impossible now, unless I convince you (developers) to implement this option. This is why I was invited to share with you my problems and requests. Now, after having read your answer, it looks like the second data migration is possible but I have to ask for it to your colleagues of Suunto support. I will do it tomorrow and I hope to get a positive feed back. Tomorrow I will get back to you to let you know whether the problem has been fixed…

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Online
              isazi Moderator @José Martínez
              last edited by

              @José-Martínez like you, I don’t work for Suunto, I only bought two watches 🙂

              But just in case you have some issues with support, we can ask our Community Manager and Suunto developer @Dimitrios-Kanellopoulos to help!

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 0
              • J Offline
                José Martínez
                last edited by

                Hello again: my request is as simple as to allow a second data migration to be done from MC to SA. Can Dimitrios help me/us (the whole Suunto community) to have this option?? That would be much appreciated!

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Online
                  Dimitrios Kanellopoulos Community Manager @José Martínez
                  last edited by

                  @José-Martínez can you send me a message here with your email ?

                  I can help but typically this is not what I do and I am not sure why support said this, but I ll make an exception

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    José Martínez
                    last edited by

                    Much appreciated Dimitris! The point is how to do a second migration from MC to SA before the first one is disabled. Please advise.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Online
                      Dimitrios Kanellopoulos Community Manager @José Martínez
                      last edited by

                      @José-Martínez check you pm here

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      J 1 Reply Last reply Reply Quote 0
                      • J Offline
                        José Martínez @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos hi again. What do you mean with cheking my “pm” (?) “here” (where?)?

                        isaziI Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                        • isaziI Online
                          isazi Moderator @José Martínez
                          last edited by

                          @José-Martínez right upper corner of your screen, you may see something popping up 🙂

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          J 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Online
                            Dimitrios Kanellopoulos Community Manager @José Martínez
                            last edited by

                            @José-Martínez I sent you a message here. Top right corner you have messages

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            J 1 Reply Last reply Reply Quote 0
                            • J Offline
                              José Martínez @isazi
                              last edited by

                              @isazi thx, done!

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                José Martínez @Dimitrios Kanellopoulos
                                last edited by

                                @Dimitrios-Kanellopoulos done!

                                1 Reply Last reply Reply Quote 0
                                • First post
                                  Last post

                                Suunto Terms | Privacy Policy