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Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?

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  • L Offline
    lohtse @Ennoch
    last edited by lohtse 10 Sept 2020, 14:04 9 Oct 2020, 13:07

    @Ennoch said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

    @pavel-samokha said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

    @lohtse as I said previously, I encourage you to try using new app first. That’s better than make conclusions “based on comments on the forum” (BTW which comments show the date is messed up or not present half the time?)

    @pavel-samokha said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

    @lohtse Sometimes being different than what you are used to doesn’t mean useless or worse. Basically most of the functions you’re used to in MC still available to you. You can create routes and sync them, you can sync your moves to the app and analyze.

    You don’t need to try a product to say it’s crap for you when a) you don’t want to use a phone to create routes, and b) they have removed significant functionality from the Ambits, and fewer but absolutely key functions from the Spartan. Ultimately all the little fanboys on here will say Suunto are wonderful even if what they offer is a turd rolled in glitter. Those of us who have lost the brand loyalty will be heavily critical when we feel we have been ripped off by an underhand company that has decided those of us who use these watches for navigation rather than fitness tracking are expendable as customers.

    From what I’ve tried out in the App it’s probably a better ‘app’ in terms of feel and function than Movescount, but that’s forgetting that the true power of Movescount is the web function with all the features that it offers; route creation on a desktop, POI creation, graphs/maps of rides/runs etc without needing to pay further to get access to these same features in something like Strava Premium. For me the app sucks because it’s the only way I can communicate with my watch or update it etc and they’ve removed the features I valued/need. It could be the best designed app in the world and I will still give it a 1* review because it fails to meet my requirements, requirements that were met absolutely fine by the old setup. And there’s the problem; rather than accepting that these are things a number of customers want, they make it worse for themselves by telling you that most customers don’t want these things, and that you’re weird for daring to want what you purchased. It’s a joke, and the lack of empathy towards those of us who will in a week have paperweights where once we had useful devices is frustrating. Suunto just seem to do a shrug of the shoulders and then go back to scratching their arse or whatever else they do. Ultimately this is not directed at @Dimitrios-Kanellopoulos because he has, as I’ve said before, generally been the most helpful (only helpful) person I’ve spoken to from Suunto.

    You have hit the nail on the head with a huge sledge hammer… All the points I have been making and many more. yet we are being told effectively without using the words that the Suunto app is perfect and we will not loose functionality even though we all know this is completely untrue.

    We are loosing functionality, we will have to pay to see the FULL data our watches can collect by using a third party service (unless you know about quantified-self.io). We will be loosing mini app functionality and creation when Movescounts is closed and I am unsure if we can upload new mini apps or sync the data they collect after October as it is. When Movescount is closed down will not be able to change the settings without having to go through the the watch it’s self not that big an issue but is far easier and convenient in movescount, Creating a route using the Suunto app is terrible in my opinion simply because of screen size, constantly having to zoom in and out etc just to get the route something like what I want, this is where Movescount web was great. Yet we are going to be left with just Suunto app, yes I know we can use third part apps( I am sick of hearing) this and I often do(Memory map,Basecamp)… But that is NOT the point… Movescount was a one stop web/ app and that’s what made it good… Now we are going to be left with a huge mess of apps we have to use to do what one could do… AND THAT’S THE POINT!

    Movescount works and works almost perfectly for mosts of us and fits are needs… Suunto App DOES NOT COME CLOSE to meeting the needs and functionality of movescount… yet we are being constantly ignored… If the new generation of suunto users could see what we used too get(as standard) they would probably be very disappointed, but then Suunto are probably counting on the fact they don’t actually know this.

    I keep hearing and seeing comments that suunto are listening to theirs users on this forum yet to me at least that is not the case. All I feel is a knife in the back!

    Suunto are slowly becoming a third rate company all because of the way they treat LOYAL users, And I did consider myself as a loyal user as I have used their products for 32 years!! Now I am looking elsewhere…

    Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

    S S A 3 Replies Last reply 10 Oct 2020, 09:35 Reply Quote 10
    • S Offline
      sebchastang Silver Members @lohtse
      last edited by 10 Oct 2020, 09:35

      @lohtse said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

      1. […] We will be loosing mini app functionality and creation when Movescounts is closed and I am unsure if we can upload new mini apps or sync the data they collect after October as it is.
      2. […] Creating a route using the Suunto app is terrible in my opinion simply because of screen size, constantly having to zoom in and out etc just to get the route something like what I want, this is where Movescount web was great.

      Hi lohtse,

      I totally agree with you on these 2 points and I can confirm that Suunto apps (mini apps) logs are not synced with Suunto app as they used to be with movescount web, and the data is not displayed in the graph of the move either. So we lose data by using Suunto app and it’s a pity. I use custom apps for interval training mainly as my watch (Traverse) doesn’t have this functionnality.
      See my post : https://forum.suunto.com/topic/4186/suunto-apps-http-www-movescount-com-apps-logged-data-on-move-graph-in-suunto-app-android?_=1602320636760

      Regarding point #2, it is a nonesense to create hiking route on a 5 inches screen! I can’t imagine to seriously prepare a trek itinerary on a mobile phone.

      I’m still hoping Suunto will consider feedback from “old” ambit/traverse family owners…

      Suunto Vertical
      Suunto Traverse

      B L 2 Replies Last reply 10 Oct 2020, 11:49 Reply Quote 2
      • B Offline
        Brad_Olwin Moderator @sebchastang
        last edited by 10 Oct 2020, 11:49

        @sebchastang No one is forcing you to create routes on the phone. You can create them in MC or any web-based app and import them into the Suunto App. I use Gaia as I need slope angle information for ski touring. IMHO, this solution is much better as I always had issues with MC routes, not stable on a Mac.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        L S 2 Replies Last reply 10 Oct 2020, 12:17 Reply Quote -2
        • J Offline
          jsuarez Bronze Member
          last edited by jsuarez 10 Oct 2020, 14:46 10 Oct 2020, 12:12

          You can create them on the sports-tracker web site. That’s a handy feature even though the whole ST website is really rudimentary and nothing more than a simple list of moves.

          However, that need to depend on third party tools is far from ideal and this has been exposed by a large part of the user base.

          It’s like if you own a car and when you want to get your groceries you are suddenly forced to have to drive to the bus station, take the bus to the shop, do your shopping, take the bus back again, load the car and drive home from the bus station… quite illogical, ain’t it? Especially if this is not how things have been in the past. But that’s identical to how I see the result of the SApp transition as compared to the MC ecosystem (where you could freely drive your car to the groceries and drive back home…).

          This is even more sad when you realise that Suunto does have the means (source code, website components,…) needed to put that solution in place.

          1 Reply Last reply Reply Quote 3
          • L Offline
            lohtse @Brad_Olwin
            last edited by 10 Oct 2020, 12:17

            @Brad_Olwin said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

            @sebchastang No one is forcing you to create routes on the phone. You can create them in MC or any web-based app and import them into the Suunto App. I use Gaia as I need slope angle information for ski touring. IMHO, this solution is much better as I always had issues with MC routes, not stable on a Mac.

            The point is that though movescount wasn’t perfect you had it all in one interface… now you have NO CHOICE but to use several apps and websites because of the direction Suunto has taken.

            I could do almost everything with movescount. But would for serious routes always use Memory map or basecamp software…

            Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

            1 Reply Last reply Reply Quote 3
            • S Offline
              sebchastang Silver Members @Brad_Olwin
              last edited by 10 Oct 2020, 12:20

              @Brad_Olwin You are right, but as elevation is no more available in MC, I cannot use it anymore for route planning. Even if I create a new route in a third party app or website, when I import a GPX in movescount, ascent and descent are not displayed. It is only available once I transferred the route into my watch.
              As lohtse wrote, it is not comfortable to use third party apps and MC handled route creation perfectly until now.

              Suunto Vertical
              Suunto Traverse

              B 1 Reply Last reply 13 Oct 2020, 00:45 Reply Quote 3
              • L Offline
                lohtse @sebchastang
                last edited by 10 Oct 2020, 12:20

                @sebchastang said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                @lohtse said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                1. […] We will be loosing mini app functionality and creation when Movescounts is closed and I am unsure if we can upload new mini apps or sync the data they collect after October as it is.
                2. […] Creating a route using the Suunto app is terrible in my opinion simply because of screen size, constantly having to zoom in and out etc just to get the route something like what I want, this is where Movescount web was great.

                Hi lohtse,

                I totally agree with you on these 2 points and I can confirm that Suunto apps (mini apps) logs are not synced with Suunto app as they used to be with movescount web, and the data is not displayed in the graph of the move either. So we lose data by using Suunto app and it’s a pity. I use custom apps for interval training mainly as my watch (Traverse) doesn’t have this functionnality.
                See my post : https://forum.suunto.com/topic/4186/suunto-apps-http-www-movescount-com-apps-logged-data-on-move-graph-in-suunto-app-android?_=1602320636760

                Regarding point #2, it is a nonesense to create hiking route on a 5 inches screen! I can’t imagine to seriously prepare a trek itinerary on a mobile phone.

                I’m still hoping Suunto will consider feedback from “old” ambit/traverse family owners…

                I use mini apps so much to provide data that is very useful for me and clients… So the fact most if not all this data is missing with the suunto app is quite frankly disgusting. One of the reasons this watch possible did so well was because of ALL the data you could collect with the addition of mini apps… Just shows how little suunto value the platform they created, or they would have made sure they had provisions for this.

                Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                1 Reply Last reply Reply Quote 2
                • M Offline
                  michaeldwilson Bronze Member
                  last edited by 11 Oct 2020, 16:51

                  I have been a Suunto owner for many years, since the M1 came out. I’m sad to say that the B9 will be my last Suunto watch. My next will be a Polar because the Polar Flow is an excellent web interface.

                  B 1 Reply Last reply 14 Oct 2020, 17:52 Reply Quote 2
                  • B Offline
                    Brad_Olwin Moderator @sebchastang
                    last edited by 13 Oct 2020, 00:45

                    @sebchastang said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                    @Brad_Olwin You are right, but as elevation is no more available in MC, I cannot use it anymore for route planning. Even if I create a new route in a third party app or website, when I import a GPX in movescount, ascent and descent are not displayed. It is only available once I transferred the route into my watch.
                    As lohtse wrote, it is not comfortable to use third party apps and MC handled route creation perfectly until now.

                    What is the issue with 3rd party websites? They work well and allow easy importing. Agreed that MC elevation data needs fixing.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    F 1 Reply Last reply 13 Oct 2020, 08:25 Reply Quote 0
                    • F Offline
                      Frances Christie
                      last edited by 13 Oct 2020, 02:49

                      Having used Suunto products for 22 years all I can say is that the new app does compare to the Movescount Web App with the level of detail. Suunto need to produce a web app or I can see the transition to a Garmin Fenix coming. Been brand loyal for most of my life.

                      Kevin

                      1 Reply Last reply Reply Quote 3
                      • S Offline
                        stromdiddily Gold Members @lohtse
                        last edited by 13 Oct 2020, 04:34

                        @lohtse I must have missed it. Fairly confident the last communication stated that Movescount would remain for watch settings updates and route creation/syncing for Ambit series watches.

                        You read something I haven’t?

                        65483ab7-1e71-4ea5-948d-61d2ac37979b-image.png

                        Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                        User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                        L 1 Reply Last reply 13 Oct 2020, 08:41 Reply Quote 1
                        • F Offline
                          Fenr1r @Brad_Olwin
                          last edited by Fenr1r 13 Oct 2020, 08:25

                          @Brad_Olwin said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                          What is the issue with 3rd party websites?

                          In no particular priority order, here are a few:

                          1. Privacy for data. The more you share, the more you gamble with the security standards and ethics of the 3rd parties. Added secret holders, geometrically increased risk of divulgence, etc.

                          2. Extra layer of hassle beyond mere syncing. You know how you like the effortless routing & distance metrics of the Sx? That. (But for the analysis process.)

                          3. Reliably watch-ready routes, simply & immediately synced.

                          4. The belief that an in-house service has more permanence = overall product support from an enduring manufacturer rather than a purely web project which might well expire long before the watch. I’m sure you can remember a few of the latter in other areas.

                          3 & 4 suffer a bit from the Movescount example.

                          1 Reply Last reply Reply Quote 2
                          • L Offline
                            lohtse @stromdiddily
                            last edited by lohtse 13 Oct 2020, 08:41

                            @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                            @lohtse I must have missed it. Fairly confident the last communication stated that Movescount would remain for watch settings updates and route creation/syncing for Ambit series watches.

                            You read something I haven’t?

                            65483ab7-1e71-4ea5-948d-61d2ac37979b-image.png

                            Had a conversation on phone to tech support. I asked about mini apps and what will happen with them. They stated that they would end when movescount is fazed out.

                            And besides… We could change settings and sports modes in the app… Now we have to use a web browser… so instead of it being nice and simply and quick it will take time… So changing things on the fly is now a pain… even doing this on the watch it’s self is not idea and takes more time than it did in the app…

                            This is the issue. And I would love to know why this could not be added to the Suunto App.

                            Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                            S S 2 Replies Last reply 13 Oct 2020, 10:38 Reply Quote 0
                            • S Offline
                              sebchastang Silver Members @lohtse
                              last edited by 13 Oct 2020, 10:38

                              @lohtse said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                              @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                              @lohtse I must have missed it. Fairly confident the last communication stated that Movescount would remain for watch settings updates and route creation/syncing for Ambit series watches.

                              You read something I haven’t?

                              65483ab7-1e71-4ea5-948d-61d2ac37979b-image.png

                              Had a conversation on phone to tech support. I asked about mini apps and what will happen with them. They stated that they would end when movescount is fazed out.

                              So sad to read that…😢

                              Suunto Vertical
                              Suunto Traverse

                              L 1 Reply Last reply 13 Oct 2020, 10:55 Reply Quote 0
                              • L Offline
                                lohtse @sebchastang
                                last edited by 13 Oct 2020, 10:55

                                @sebchastang said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                @lohtse said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                @lohtse I must have missed it. Fairly confident the last communication stated that Movescount would remain for watch settings updates and route creation/syncing for Ambit series watches.

                                You read something I haven’t?

                                65483ab7-1e71-4ea5-948d-61d2ac37979b-image.png

                                Had a conversation on phone to tech support. I asked about mini apps and what will happen with them. They stated that they would end when movescount is fazed out.

                                So sad to read that…😢

                                Yep thats one of the reasons I have been complaining so much here on the forum…Movescount works…yet is being discontinued… You will require sunnto app and access to movescount web(until closed) and third party website/apps to do what we onces could and even then it will nolonger be a fully functioning watch. With the move to suunto app I have too install additional apps so I can use MY HRM one the phone where I once could use it in the movescount app… We have to install an app that has virtually no functionally with are watches other than too sync data…yet is quite large once install, so is taking up valuable space without giving much back.And to do what we could with the movescount system(app/wed) you will have to install further apps which waste even more space… We have LOST far too much usability and functionality and we will NEVER get it back… THANK YOU FOR NOTHING SUUNTO

                                Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

                                1 Reply Last reply Reply Quote 2
                                • S Offline
                                  stromdiddily Gold Members @lohtse
                                  last edited by stromdiddily 13 Oct 2020, 14:48

                                  @lohtse yeah, losing the apps does suck. I never used them but can definitely understand the frustration there.

                                  I honestly don’t remember, were we able to actually update watch settings directly in the Movescount app? Or did the app just allow for updates made on the browser to sync automatically/via bluetooth?

                                  I’m with you on not fully grasping while any of these sync technology can’t be ported over to the app. Perhaps viewed as throw away work that they’re not willing to commit resources to.

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                  S P L 3 Replies Last reply 13 Oct 2020, 14:53 Reply Quote 0
                                  • S Offline
                                    sebchastang Silver Members @stromdiddily
                                    last edited by 13 Oct 2020, 14:53

                                    @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                    @lohtse yeah, losing the apps does suck. I never used them but can definitely understand the frustration there.

                                    I honestly don’t remember, were we able to actually update watch settings directly in the Movescount app?

                                    @stromdiddily Yes, it was possible, at least for the Traverse. But I used to customize sport modes through movescount.com (more comfortable on a big screen)

                                    Suunto Vertical
                                    Suunto Traverse

                                    S 1 Reply Last reply 13 Oct 2020, 14:56 Reply Quote 1
                                    • S Offline
                                      stromdiddily Gold Members @sebchastang
                                      last edited by 13 Oct 2020, 14:56

                                      @sebchastang I imagine same was possible then for Ambit series. Cheers!

                                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                      1 Reply Last reply Reply Quote 0
                                      • P Offline
                                        Prenj @stromdiddily
                                        last edited by 13 Oct 2020, 14:56

                                        @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                        I honestly don’t remember, were we able to actually update watch settings directly in the Movescount app? Or did the app just allow for updates made on the browser to sync automatically/via bluetooth?

                                        Both. But for routes and POI-s just the browser and sync by BT or cable.

                                        Suunto Race

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          lohtse @stromdiddily
                                          last edited by lohtse 13 Oct 2020, 15:08

                                          @stromdiddily said in Ambit 3 Peak : Keep Movescount or change for SUUNTO app ?:

                                          @lohtse yeah, losing the apps does suck. I never used them but can definitely understand the frustration there.

                                          I honestly don’t remember, were we able to actually update watch settings directly in the Movescount app? Or did the app just allow for updates made on the browser to sync automatically/via bluetooth?

                                          I’m with you on not fully grasping while any of these sync technology can’t be ported over to the app. Perhaps viewed as throw away work that they’re not willing to commit resources to.

                                          Yes you could change settings in the app for Ambit 3s, Same as you could use foot pods,bike pods and HR Monitirs Directly in the app with out the need to connect it to the watch, something that has not been added to the lovely useless Suunto App…

                                          Something else that is bothering me…Why can’t we have a fully functioning movescount web and Suunto App??? Not perfect but better than it is going to be, At least we would keep full functionality of the watches…

                                          Ambit 3 Peak with HRM, Movescount on Samsung S6 Active,Android 7.1.2…Suunto app installed for test only…

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