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Software update 2.12.30 Staged Release for S3/S5/S9

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  • F Offline
    Frixos Demetriades @jw cou
    last edited by 15 Oct 2020, 13:11

    @jw-cou My main problem was that some of my sprints have stopped while I was running as you can see from my photos (I think 3/10), even though distance was measured from stryd. That was not expected.

    D 1 Reply Last reply 15 Oct 2020, 13:33 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Frixos Demetriades
      last edited by 15 Oct 2020, 13:33

      @Frixos-Demetriades that should not be like so…

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
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      1 Reply Last reply Reply Quote 0
      • F Offline
        freeheeler
        last edited by freeheeler 17 Oct 2020, 08:04

        Telemark (resort skiing) does not start to search for satellites and HR… soft reset did not help

        IMG_20201017_100259_3.jpg

        living sideways

        D S 2 Replies Last reply 17 Oct 2020, 08:22 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @freeheeler
          last edited by 17 Oct 2020, 08:22

          @TELE-HO did you give it a little time ? No issues here with custom or default sport mode

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          F 1 Reply Last reply 17 Oct 2020, 09:42 Reply Quote 1
          • S Offline
            surfboomerang @freeheeler
            last edited by 17 Oct 2020, 09:40

            @TELE-HO Default “Telemark skiing” profile does work on my S9, but it took exceptionally longer than normal before HR and GPS started (about 10 sec after I selected it). I never noticed this in other sport modes. Normally it’s almost instant.

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            1 Reply Last reply Reply Quote 1
            • F Offline
              freeheeler @Dimitrios Kanellopoulos
              last edited by 17 Oct 2020, 09:42

              @Dimitrios-Kanellopoulos said in Software update 2.12.30 Staged Release for S3/S5/S9:

              @TELE-HO did you give it a little time ? No issues here with custom or default sport mode

              my watch went back to watchmode, that’s how long I’ve tried… couple of times

              living sideways

              D 1 Reply Last reply 17 Oct 2020, 09:42 Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @freeheeler
                last edited by 17 Oct 2020, 09:42

                @TELE-HO custom sport mode as well ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                F 1 Reply Last reply 17 Oct 2020, 10:18 Reply Quote 0
                • F Offline
                  freeheeler @Dimitrios Kanellopoulos
                  last edited by 17 Oct 2020, 10:18

                  @Dimitrios-Kanellopoulos said in Software update 2.12.30 Staged Release for S3/S5/S9:

                  @TELE-HO custom sport mode as well ?

                  my sport modes are all customized and all work, except for Telemark Skiing that I have customized, too… I can’t even access it thru SA.

                  Screenshot_20201017-121711.png

                  living sideways

                  D S 2 Replies Last reply 17 Oct 2020, 10:51 Reply Quote 1
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @freeheeler
                    last edited by 17 Oct 2020, 10:51

                    @TELE-HO I’ll check this later

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    F 1 Reply Last reply 17 Oct 2020, 11:33 Reply Quote 1
                    • F Offline
                      freeheeler @Dimitrios Kanellopoulos
                      last edited by 17 Oct 2020, 11:33

                      @Dimitrios-Kanellopoulos

                      I know this should mean something, but i forgot …
                      IMG_20201017_125558_1.jpg

                      living sideways

                      S 1 Reply Last reply 17 Oct 2020, 12:11 Reply Quote 1
                      • S Offline
                        sartoric Moderator @freeheeler
                        last edited by sartoric 17 Oct 2020, 12:11

                        @TELE-HO
                        Try soft reset.

                        You should try to rebuild custom Telemark too, maybe it got screwed

                        SVTS - 2.40.38
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                        F 1 Reply Last reply 17 Oct 2020, 12:17 Reply Quote 0
                        • F Offline
                          freeheeler @sartoric
                          last edited by freeheeler 17 Oct 2020, 12:17

                          @sartoric
                          I tried softreset first thing when I noticed it does not work. And because I expected things to change and improve the more I try, I tried another 5 times 😂

                          I think you’re right, kill and rebuilt… THIS is the moment when I’m begging for a backup. It could be worse and affect all my sport modes… but this one is already on the border for annoying me slightly 🤔

                          living sideways

                          D 1 Reply Last reply 17 Oct 2020, 12:32 Reply Quote 2
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @freeheeler
                            last edited by 17 Oct 2020, 12:32

                            @TELE-HO could you send logs please and pass me the I’d after this happens ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
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                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              surfboomerang @freeheeler
                              last edited by 17 Oct 2020, 14:19

                              @TELE-HO I had this same issue with the default snowboarding profile. After every firmware update it was broken. The only way to fix it was to delete the profile and recreate it. After a while Suunto fixed it and I had no issues after the last two firmware updates.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              F 1 Reply Last reply 17 Oct 2020, 14:31 Reply Quote 1
                              • F Offline
                                freeheeler @surfboomerang
                                last edited by 17 Oct 2020, 14:31

                                @surfboomerang
                                I remember now that you mention it… I’ve had issues with it last year already, but of courseonly notice it when the season starts 😉

                                living sideways

                                S 1 Reply Last reply 17 Oct 2020, 14:39 Reply Quote 0
                                • S Offline
                                  surfboomerang @freeheeler
                                  last edited by 17 Oct 2020, 14:39

                                  @TELE-HO I have no idea what caused it, but maybe they can fix this profile too. To be honest, I don’t recall if I tried to create a custom snowboard profile back then to test if that won’t break after a firmware update.

                                  I checked the default telemark profile and it looks way too much like the snowboard profile. My guess is that they copied the profiles back then, only fixed snowboarding and forgot about telemark skiing. 🙂

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  D 1 Reply Last reply 17 Oct 2020, 14:59 Reply Quote 1
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @surfboomerang
                                    last edited by 17 Oct 2020, 14:59

                                    @surfboomerang I remember something about this as well. If we pinpoint it I can reopen the issue.

                                    I own the issue but cannot find it.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    S 1 Reply Last reply 17 Oct 2020, 15:18 Reply Quote 1
                                    • S Offline
                                      surfboomerang @Dimitrios Kanellopoulos
                                      last edited by 17 Oct 2020, 15:18

                                      @Dimitrios-Kanellopoulos You mean this?

                                      https://forum.suunto.com/topic/3764/issue-with-watch-update/16
                                      or
                                      https://forum.suunto.com/topic/4182/software-update-2-11-38-for-s5-s9/33

                                      Suunto Vertical Titanium Solar
                                      OnePlus Nord 4

                                      1 Reply Last reply Reply Quote 2
                                      • F Offline
                                        freeheeler
                                        last edited by 18 Oct 2020, 09:55

                                        I’ve killed and created a new telemark custom mode.
                                        QS question for @Dimitrios-Kanellopoulos : I can’t recall from last year… has telemark from suunto always been pushed to QS as alpine skiing?

                                        living sideways

                                        D 1 Reply Last reply 18 Oct 2020, 14:40 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @freeheeler
                                          last edited by 18 Oct 2020, 14:40

                                          @TELE-HO I don’t remember as well lol. Please send logs btw

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          F 1 Reply Last reply 18 Oct 2020, 17:24 Reply Quote 1
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