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    I can't reset my Suunto spartan wrist hr

    Scheduled Pinned Locked Moved Spartan
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    • Julia VernatonJ Offline
      Julia Vernaton
      last edited by

      Hi,

      Sorry for my bad english

      I’d like to reset a watch I bought second hand, because the software isn’t current and I can’t connect my watch from my phone.
      The problem is that each time I try to synch and reset from my computer, the Suunto app says it has an error and it doesn’t work.

      Someone can help me? I don’t know what to do and I can’t use my watch… Thanks!

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Julia Vernaton
        last edited by

        @Julia-Vernaton hold upper button for 12 seconds

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
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        Julia VernatonJ 1 Reply Last reply Reply Quote 0
        • Julia VernatonJ Offline
          Julia Vernaton @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos thanks but doesn’t work…

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Julia Vernaton
            last edited by

            @Julia-Vernaton
            eventually try with the “shipping mode”, instructions here :
            https://forum.suunto.com/post/46365

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User
              last edited by

              https://www.youtube.com/watch?v=ckkVDdretAo

              Maybe it helps

              1 Reply Last reply Reply Quote 0
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