I can't reset my Suunto spartan wrist hr

[Julia Vernaton]

Hi,

Sorry for my bad english

I’d like to reset a watch I bought second hand, because the software isn’t current and I can’t connect my watch from my phone.
The problem is that each time I try to synch and reset from my computer, the Suunto app says it has an error and it doesn’t work.

Someone can help me? I don’t know what to do and I can’t use my watch… Thanks!

[Dimitrios Kanellopoulos]

@Julia-Vernaton hold upper button for 12 seconds

[Julia Vernaton]

@Dimitrios-Kanellopoulos thanks but doesn’t work…

[Mff73]

@Julia-Vernaton
eventually try with the “shipping mode”, instructions here :
https://forum.suunto.com/post/46365

[A Former User]

https://www.youtube.com/watch?v=ckkVDdretAo

Maybe it helps