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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator
      last edited by

      Interesting about showering, etc. I never shower with my watches. After a sweaty or long run I rinse the watch in running water and let it dry. So far I have been lucky and have never had altitude issues. I can imagine that soap/shampoo could easily clog the sensor if dried on.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      1 Reply Last reply Reply Quote 1
      • Christophe BotineauC Offline
        Christophe Botineau
        last edited by

        Hello

        I have a problem with my S7. during my bike or mountain bike rides, the watch gives me completely wrong D +.
        she went to Suunto for sav, they couldn’t find anything. I just received it and still the same problem.
        F528FCAD-60A0-48DB-BEE0-3E4D815A58D0.png F84F81B4-0598-403C-8542-DBF1EF3A2C74.png 96BE57C3-070E-417B-A313-279F7EE8AB6E.jpeg 4B7A4BFB-6B73-4BA3-B369-F358309885BD.png 343E6620-B87A-4D17-A54B-48CE8343FEA9.png 92E5A670-F3DE-4A52-A9A7-0DCC2F003A0D.png

        Christophe BotineauC 1 Reply Last reply Reply Quote 1
        • Christophe BotineauC Offline
          Christophe Botineau @Christophe Botineau
          last edited by

          You can see the difference between suunto app and strava for the same route.

          Mff73M 1 Reply Last reply Reply Quote 0
          • Mff73M Offline
            Mff73 @Christophe Botineau
            last edited by

            @Christophe-Botineau
            Could you share the SuuntoApp link for this activity, please ?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            Christophe BotineauC 1 Reply Last reply Reply Quote 0
            • Christophe BotineauC Offline
              Christophe Botineau @Mff73
              last edited by

              @Mff73

              https://app.suunto.com/move/christophebotineau/5f6391ba28e2b42fd481d5ae

              https://app.suunto.com/move/christophebotineau/5f610df9bd97271fc1b95308

              This is the same route in diferrent days
              Would you need the route in strava ?
              Thx.

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @Christophe Botineau
                last edited by

                @Christophe-Botineau
                Strava makes altitude corrections, so no need for strava link.
                I imported your activity in QS and ascent calculations are the same : over 900m ascent.
                So it may be between your watch and SA.
                Altitude data are too wavy
                6abe3d0a-365a-462f-a38b-9873bf04914d-image.png

                If your watch comes from Suunto support back, we can eliminate sensor issue (or not ?)

                Let see what others think about that.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Mff73
                  last edited by

                  @Mff73 @Christophe-Botineau I had crazy altitude readings only once on my S7, and that was because before riding my bike I was swimming in the sea and the salt water must have clogged the sensor.
                  Cleaning the watch, leaving it soaking for a while in tap water, fixed the issue for me.
                  There is also the case of your sleeves or wrist position blocking the sensor, this happens to some users with other watches.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

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                  • aeroildA Offline
                    aeroild Bronze Member
                    last edited by aeroild

                    Something has happened to the barometric altitude measurments of my Suunto 7. I have run the same route almost once a week since I got the watch 31. January and can compare the route profile from runs on the route the last eight months.

                    First, here is the route profile drawn by me after a topografic map:
                    høydekurve siri 4k.png

                    The first six months the watch did a great job recording the profile. The profile recorded by the watch was almost identical from February to July on at least 25 runs. Here are two examples:
                    10. February:
                    10February.jpg
                    25. July:
                    25july.jpg

                    Then suddenly in August the profile started to get more and more smoothened, untill it now looks like a GPS made profile.
                    21. August:
                    21August.jpg
                    27. September:
                    27September.jpg

                    Now it is constantly bad and useless as a barometric altimeter.

                    From when I started to notice the bad readings I have been careful to not cover of brush against the barometric sensor with e.g. a sweater or other fabric. In case there was something cloging the barometer hole, I have soaked and rinsed the watch in water serveral times. That hasn’t helped.

                    Has anybody else experienced anything like this? Any idea what the problem might be?

                    1 Reply Last reply Reply Quote 0
                    • vr2udtV Offline
                      vr2udt Bronze Member
                      last edited by

                      Just an update to my earlier issue posted here on 12 Sep, about the excessive ascent/descent values recorded - the watch was sent to service center and within a month I received a new unit. Credit to Suunto service for that. After received the replacement, I updated its firmware to the latest and did some more testing. Yes, the problem is gone, ascent/descent are within acceptable ranges (minute fluctuations still observed), although unlike the S9B or SSWHRB which would consistently be showing 0 ascent/descent on flat terrains, or indoors.

                      1 Reply Last reply Reply Quote 2
                      • freeheelerF Offline
                        freeheeler
                        last edited by freeheeler

                        I did not find anything similar posted here to the observation I made when looking at my wifes activity with her S7.
                        She went skitouring and started at 918m of altitude.
                        The watch shows lowest point at 870m. The highest point is 1’580m and the watch shows 1’581m 👍
                        What surprises me is that the alti graph starts at 814m and within a very short distance (and hence time) rises steep roughly to the actual start altitude. The end alti is about correct. The total ascent should be around 665m as there is no real downs on the way up.
                        The total recorded ascent is 854m.
                        So the difference of start alti is about 100m wrong while the lowermost point is only shown in the graph and hence differs from the values shown in the overview.
                        The total ascent is about 190m wrong… did somebody else have similar experience?

                        EDIT: the descent shows correct 651m. That’s about correct. Start and end point was the same at the parkinglot.

                        Screenshot_20201212-115049.png

                        living sideways

                        isaziI 1 Reply Last reply Reply Quote 1
                        • isaziI Offline
                          isazi Moderator @freeheeler
                          last edited by

                          @TELE-HO so something like fusedalti or equivalent not working totally right?

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          pilleusP freeheelerF 2 Replies Last reply Reply Quote 1
                          • pilleusP Offline
                            pilleus @isazi
                            last edited by

                            @isazi the question is how the Suunto wear app does calibrate the altitude at the starting point?

                            In other apps this can be done manually.

                            https://www.instagram.com/moves.are.life/
                            Suunto Vertical Black Lime
                            Suunto 9 Peak Pro Black
                            Suunto Spartan Ultra Stealth Titanium

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                            • freeheelerF Offline
                              freeheeler @isazi
                              last edited by

                              @isazi
                              @pilleus
                              yes, I assumed S7 has the same fusedalti as S9B?
                              …my wife decided for the S7 without my approval while I was in a never ending meeting 😉 I absolutely agree that this is a great watch, but now I am obliged somehow to learn two different worlds 😂

                              living sideways

                              isaziI 1 Reply Last reply Reply Quote 1
                              • isaziI Offline
                                isazi Moderator @freeheeler
                                last edited by

                                @TELE-HO well I don’t know how the calibration on the S7 works, but there must be some calibration because it gets good results without manual intervention. What I see is that the S7 is young, and it is improving in features and precision with each update.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                freeheelerF 1 Reply Last reply Reply Quote 1
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  Let’s see if this was a warm-up issue.

                                  This should not happen and yes s7 has the same fused alti.

                                  However, not the same gps chip. It can well be that it calibrated wrongly (100+m???) The initial altitude and due to the correction (as seen) this was counted as ascent.

                                  This is a typical behavior of gps based altitude , chip cold start, etc. Even ambits (without baro) have this and so on.

                                  I am keeping track of this and reporting it.

                                  Go on and keep the discussion.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  freeheelerF 1 Reply Last reply Reply Quote 2
                                  • freeheelerF Offline
                                    freeheeler @isazi
                                    last edited by

                                    @isazi
                                    fully agree! the peak altitude was to the point!!
                                    …I have the impression that the calibration is not overwriting the history?

                                    living sideways

                                    1 Reply Last reply Reply Quote 1
                                    • freeheelerF Offline
                                      freeheeler @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos
                                      ok, so maybe she started the activity too quick, without letting the satellites to sattle and let fusedalti do its work?
                                      we’ll observe this 👍

                                      living sideways

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @freeheeler
                                        last edited by

                                        @TELE-HO yes. This can happen after a reboot also.

                                        But should not on the s7 as it has a barometer.

                                        Not 100% sure to be honest what’s going on. First time I kinda of see this for the s7. But you never know.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Kurt68K 1 Reply Last reply Reply Quote 1
                                        • Kurt68K Offline
                                          Kurt68 @Dimitrios Kanellopoulos
                                          last edited by Kurt68

                                          @dimitrios-kanellopoulos I have the same problem. Today I started a training session and waited 4 minutes. I climbed 40m without moving. Then I finished the training and started a new one, waited 2min and started running. this time there was an acent of 24m on the first flat 200m. On the whole lap then 72m more than with the Ambit 3.

                                          https://quantified-self.io/user/diADq2nerESCkHAzB06aiagM9lc2/event/reFr0Df2p0ZsuoyB0bvR

                                          Bildschirmfoto 2021-01-22 um 11.00.55.png

                                          Bildschirmfoto 2021-01-22 um 11.04.09.png

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                                          • Jakub NovotnýJ Offline
                                            Jakub Novotný
                                            last edited by Jakub Novotný

                                            Hi, I have Suunto 7 for 3 days. Is there any possibility to calibrate altimeter/barometer as I am used with Ambit 2? I haven’t found this possibility so it seems that it is done only automatically through FusedAlti.

                                            PXL_20210119_183028909.jpg

                                            isaziI 1 Reply Last reply Reply Quote 0
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