Suunto 7 Altitude Issues

vr2udt · 14 Sept 2020, 09:49

@Dimitrios-Kanellopoulos Thanks both for the suggestions, actually I have been following previous threads about the baro sensor cleaning and tried the submerge overnight in soft water with little detergent then rinse procedure. I will complete the update shortly and see if it helps.

Dimitrios Kanellopoulos · 14 Sept 2020, 09:52

@vr2udt FYI

I had a friend Damian who is a tester. He had altitude issues with 2 watches from the test builds. I sent him in the end mine (I though he was unlucky). Mine would work ok.

Then mine started to work bad. His issue in the end was that when he showered / washed hands there was always humidity stuck inside the pressure sensor. That resulted to similar charts to yours , aka “leaking pressure”.

Lets try todo this if you like.

After the cleaning and all, please do not wash, / have water contact with the watch for a few days (1-3). Observe if this imporves the situation.

vr2udt · 14 Sept 2020, 09:54

@Dimitrios-Kanellopoulos Now I almost soak all my watches with Baro overnight to clean them before any serious activities involving heights

vr2udt · 14 Sept 2020, 09:56

@Dimitrios-Kanellopoulos just see the new reply. Sure will follow that advice and see. Thank you mate.

Dimitrios Kanellopoulos · 14 Sept 2020, 09:57

@vr2udt Good and bad todo that imo.

Good once in a while , no more should be needed. But beware, soaking for a lot of time can damage the material (should not break waterproof). Meaning that everything that is soaked into water can discolorate etc. From my tests I didn’t see anything but I need to share this with you.

Brad_Olwin · 14 Sept 2020, 14:51

Interesting about showering, etc. I never shower with my watches. After a sweaty or long run I rinse the watch in running water and let it dry. So far I have been lucky and have never had altitude issues. I can imagine that soap/shampoo could easily clog the sensor if dried on.

Christophe Botineau · 22 Sept 2020, 01:34

Hello

I have a problem with my S7. during my bike or mountain bike rides, the watch gives me completely wrong D +.
she went to Suunto for sav, they couldn’t find anything. I just received it and still the same problem.

Christophe Botineau · 22 Sept 2020, 01:37

You can see the difference between suunto app and strava for the same route.

Mff73 · 22 Sept 2020, 05:22

@Christophe-Botineau
Could you share the SuuntoApp link for this activity, please ?

Christophe Botineau · 22 Sept 2020, 06:19

@Mff73

https://app.suunto.com/move/christophebotineau/5f6391ba28e2b42fd481d5ae

https://app.suunto.com/move/christophebotineau/5f610df9bd97271fc1b95308

This is the same route in diferrent days
Would you need the route in strava ?
Thx.

Mff73 · 22 Sept 2020, 08:42

@Christophe-Botineau
Strava makes altitude corrections, so no need for strava link.
I imported your activity in QS and ascent calculations are the same : over 900m ascent.
So it may be between your watch and SA.
Altitude data are too wavy

If your watch comes from Suunto support back, we can eliminate sensor issue (or not ?)

Let see what others think about that.

isazi · 22 Sept 2020, 09:02

@Mff73 @Christophe-Botineau I had crazy altitude readings only once on my S7, and that was because before riding my bike I was swimming in the sea and the salt water must have clogged the sensor.
Cleaning the watch, leaving it soaking for a while in tap water, fixed the issue for me.
There is also the case of your sleeves or wrist position blocking the sensor, this happens to some users with other watches.

aeroild · 28 Sept 2020, 17:48

Something has happened to the barometric altitude measurments of my Suunto 7. I have run the same route almost once a week since I got the watch 31. January and can compare the route profile from runs on the route the last eight months.

First, here is the route profile drawn by me after a topografic map:

The first six months the watch did a great job recording the profile. The profile recorded by the watch was almost identical from February to July on at least 25 runs. Here are two examples:
10. February:

25. July:

Then suddenly in August the profile started to get more and more smoothened, untill it now looks like a GPS made profile.
21. August:

27. September:

Now it is constantly bad and useless as a barometric altimeter.

From when I started to notice the bad readings I have been careful to not cover of brush against the barometric sensor with e.g. a sweater or other fabric. In case there was something cloging the barometer hole, I have soaked and rinsed the watch in water serveral times. That hasn’t helped.

Has anybody else experienced anything like this? Any idea what the problem might be?

vr2udt · 14 Nov 2020, 11:07

Just an update to my earlier issue posted here on 12 Sep, about the excessive ascent/descent values recorded - the watch was sent to service center and within a month I received a new unit. Credit to Suunto service for that. After received the replacement, I updated its firmware to the latest and did some more testing. Yes, the problem is gone, ascent/descent are within acceptable ranges (minute fluctuations still observed), although unlike the S9B or SSWHRB which would consistently be showing 0 ascent/descent on flat terrains, or indoors.

freeheeler · 12 Dec 2020, 11:01

I did not find anything similar posted here to the observation I made when looking at my wifes activity with her S7.
She went skitouring and started at 918m of altitude.
The watch shows lowest point at 870m. The highest point is 1’580m and the watch shows 1’581m
What surprises me is that the alti graph starts at 814m and within a very short distance (and hence time) rises steep roughly to the actual start altitude. The end alti is about correct. The total ascent should be around 665m as there is no real downs on the way up.
The total recorded ascent is 854m.
So the difference of start alti is about 100m wrong while the lowermost point is only shown in the graph and hence differs from the values shown in the overview.
The total ascent is about 190m wrong… did somebody else have similar experience?

EDIT: the descent shows correct 651m. That’s about correct. Start and end point was the same at the parkinglot.

isazi · 12 Dec 2020, 12:21

@TELE-HO so something like fusedalti or equivalent not working totally right?

pilleus · 12 Dec 2020, 12:26

@isazi the question is how the Suunto wear app does calibrate the altitude at the starting point?

In other apps this can be done manually.

freeheeler · 12 Dec 2020, 18:41

@isazi
@pilleus
yes, I assumed S7 has the same fusedalti as S9B?
…my wife decided for the S7 without my approval while I was in a never ending meeting I absolutely agree that this is a great watch, but now I am obliged somehow to learn two different worlds

isazi · 12 Dec 2020, 18:44

@TELE-HO well I don’t know how the calibration on the S7 works, but there must be some calibration because it gets good results without manual intervention. What I see is that the S7 is young, and it is improving in features and precision with each update.

Dimitrios Kanellopoulos · 12 Dec 2020, 18:45

Let’s see if this was a warm-up issue.

This should not happen and yes s7 has the same fused alti.

However, not the same gps chip. It can well be that it calibrated wrongly (100+m???) The initial altitude and due to the correction (as seen) this was counted as ascent.

This is a typical behavior of gps based altitude , chip cold start, etc. Even ambits (without baro) have this and so on.

I am keeping track of this and reporting it.

Go on and keep the discussion.