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    MC to SA transfert missing 1 year

    Scheduled Pinned Locked Moved Digital service transition
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    • G Offline
      guiyom
      last edited by guiyom

      @TELE-HO
      Thanks for the tips but does not works 😕

      freeheelerF 1 Reply Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @guiyom
        last edited by freeheeler

        @guiyom
        to clarify: you’ve bought a new Suunto and switched to SA. Before you started the MC-SA sync you did a sync of your old watch to SA? The old watch might have something like 30 activities stored in the logbook… and you are missing jan 2020 onwards or backwards?

        Edit: check what’s listed in sportstracker, too

        living sideways

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        • sartoricS Offline
          sartoric Moderator
          last edited by sartoric

          Do you still have your activities on MC ?

          Did you update the old watch firmware on the last month or very recently ?

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          • G Offline
            guiyom
            last edited by guiyom

            @TELE-HO
            Until last week, I was using Suunto Ambit watch with MC
            I’ve bought a Spartan laste week, so decided to use SA
            Transfert MC->SA done => 1 year missing from Jan 2020 to dec 2020
            Then sync my old watch log to SA => so recover last activities

            @sartoric
            yes still on MC
            No update old watch recently

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @guiyom
              last edited by freeheeler

              @guiyom
              did you upgrade to suuntolink on your laptop? (not sure if we’ve been forced to upgrad anyway)

              I think nothing is lost if you still have your data in MC, good point from @sartoric

              living sideways

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              • G Offline
                guiyom
                last edited by

                @TELE-HO
                Yes I’ve install suuntolink to update my spartan firmware

                freeheelerF 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler @guiyom
                  last edited by

                  @guiyom
                  what about sportstracker, any data there?

                  living sideways

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                  • G Offline
                    guiyom
                    last edited by

                    @TELE-HO
                    missing too on sports-tracker

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @guiyom
                      last edited by freeheeler

                      @guiyom
                      no more ideas from my side other than give it a little time and if the missing activities do not appear within 48h, get mr. @Dimitrios-Kanellopoulos involved ✊

                      living sideways

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                      • G Offline
                        guiyom
                        last edited by

                        @TELE-HO
                        Ok, Thanks for you’r help 😉

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                        • pavel.samokhaP Offline
                          pavel.samokha @guiyom
                          last edited by

                          @guiyom contact support via Suunto App, they’ll help you

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

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