• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Suunto 7 Altitude Issues

Scheduled Pinned Locked Moved Suunto 7
321 Posts 34 Posters 34.3k Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    freeheeler @cedric13
    last edited by 26 Feb 2021, 18:46

    @cedric13
    it is for sure not the successor of mountain men’s A3PS, but I consider it the best split between a smart and sportwatch.
    My wife has one and she does happily with it marathon training, swimming, MTB and ski touring.

    living sideways

    1 Reply Last reply Reply Quote 2
    • B Offline
      Bulkan Moderator
      last edited by 26 Feb 2021, 19:42

      Today s7 and s9b:

      s7-s9b.png

      Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

      P 1 Reply Last reply 26 Feb 2021, 20:01 Reply Quote 3
      • P Offline
        pilleus @Bulkan
        last edited by 26 Feb 2021, 20:01

        @bulkan said in Suunto 7 Altitude Issues:

        s7 and s9b

        Do you have a comparison of the absolute altitude between the two watches?

        https://www.instagram.com/moves.are.life/
        Suunto Vertical Black Lime
        Suunto 9 Peak Pro Black
        Suunto Spartan Ultra Stealth Titanium

        B 1 Reply Last reply 26 Feb 2021, 20:43 Reply Quote 1
        • B Offline
          Bulkan Moderator @pilleus
          last edited by 26 Feb 2021, 20:43

          @pilleus yes,
          66 vs 64,4

          Altitude.png

          Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

          1 Reply Last reply Reply Quote 2
          • I Offline
            isazi Moderator
            last edited by 28 Feb 2021, 17:09

            Today I did some walking hill repeats with both S9 and S7. Here the results of my comparison:

            Ascent and average altitude:
            ascent.png

            Descent:
            descent.png

            Starting altitude:
            start.png

            And then end altitude:
            end.png

            The graph:
            amCharts.png

            S9 was on right wrist, S7 on left.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            F E 2 Replies Last reply 28 Feb 2021, 18:15 Reply Quote 3
            • F Offline
              freeheeler @isazi
              last edited by 28 Feb 2021, 18:15

              @isazi
              🙄

              living sideways

              1 Reply Last reply Reply Quote 0
              • E Offline
                eurohiker @isazi
                last edited by 1 Mar 2021, 02:08

                @isazi 😞

                Phone: S22 Ultra, Android 12
                Watch: Suunto 7
                Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                I 1 Reply Last reply 1 Mar 2021, 08:09 Reply Quote 0
                • I Offline
                  isazi Moderator @eurohiker
                  last edited by 1 Mar 2021, 08:09

                  @eurohiker it’s totally different from your kind of results though, I never get the S7 to overshoot. In this case I believe the S9 figures the starting altitude better, therefore the gap, and being the difference less than 10 meters it’s difficult for the GPS to solve it. Unfortunately I don’t have bigger hills to do tests here 🙂

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 1
                  • E Offline
                    eurohiker @cedric13
                    last edited by eurohiker 3 Jan 2021, 14:09 1 Mar 2021, 11:15

                    @cedric13 I’m just updating on my Suunto 7 defect.
                    “I have replaced your device with a replacement unit that will come with a three (3) month service warranty, which applies if the original devices warranty has expired.”

                    I dropped it off last Monday morning to a non DHL office (didn’t get handed over to DHL until the next day) and Suunto received it on Wednesday. It’s at the DHL office as of this morning (Monday) and will be at my door by tomorrow or wednesday.
                    Tip: if you have a DHL office most likely it will be a business day or 2 faster (ship/receive) due to less mail sorting/3rd party hand off.

                    This is Amazon level customer service. I’m extremely happy that it will be here before a big upcoming hiking and ski weekend.
                    TDLR: Don’t be afraid to send it in if you really think it’s defective. Its completely free and took a week from small town france to finland.

                    Phone: S22 Ultra, Android 12
                    Watch: Suunto 7
                    Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                    1 Reply Last reply Reply Quote 3
                    • M Offline
                      mikulass
                      last edited by 9 Mar 2021, 20:18

                      Hello sorry if this is off topic…, I am experiencing following issue with S7. It is measuring somehow Descent an not Ascent …, which is 0 m in the app after the activity… and additionally when data are synchronized to Relive and Strava it shows elevation 0 m in those apps as well…(luckily Strava has some correction function for elevation so I can get some elevation there…). I’m using S7 on right hand. Link to the recent activity https://www.suunto.com/sk-sk/move/mikulasstrelecky/6047bd0e148abc47025d3e17
                      Could it be bug in the sw or in sensor, or any other idea? Thanks in advance. Regards.

                      A I 3 Replies Last reply 9 Mar 2021, 22:02 Reply Quote 0
                      • A Offline
                        Aleksander H Bronze Member @mikulass
                        last edited by Aleksander H 3 Sept 2021, 22:04 9 Mar 2021, 22:02

                        @mikulass guess I’m not alone. Been discussing the same issue here https://forum.suunto.com/topic/6114/totalt-ascent-descent-doesn-t-seem-to-match-elevation-graph/17?_=1615327273466

                        About half way down the thread I discuss having the same issue with 0m ascent. Happened 2 times so far. Both were hikes.

                        M 1 Reply Last reply 10 Mar 2021, 21:13 Reply Quote 1
                        • I Offline
                          isazi Moderator @mikulass
                          last edited by 9 Mar 2021, 22:04

                          @mikulass the graph shows that there was clearly ascent. Which version of the app are you using? This does not happen to me but now there are multiple users showing this behavior.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          A M 2 Replies Last reply 9 Mar 2021, 22:20 Reply Quote 0
                          • A Offline
                            Aleksander H Bronze Member @isazi
                            last edited by 9 Mar 2021, 22:20

                            @isazi I’m running 4.371 on Android. That said, I have an activity which synced with quantified-self as far back as 31 january with this issue https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/48100bfe1ddfeee6242d124cc67d4cbbff0fc13357bac4207d10f0b9d3bfb895

                            I 1 Reply Last reply 9 Mar 2021, 22:22 Reply Quote 0
                            • I Offline
                              isazi Moderator @Aleksander H
                              last edited by 9 Mar 2021, 22:22

                              @aleksander-h now that I think about it, is the ascent 0 also on the watch right?

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              A 1 Reply Last reply 10 Mar 2021, 06:43 Reply Quote 1
                              • A Offline
                                Aleksander H Bronze Member @isazi
                                last edited by 10 Mar 2021, 06:43

                                @isazi For the activity with 0m ascent, the watch shows no info about ascent in the diary. Only the elevation graph and descent. I guess, because the number is 0, it is assuming that there is no point showing it.

                                I 1 Reply Last reply 10 Mar 2021, 08:10 Reply Quote 0
                                • I Offline
                                  isazi Moderator @Aleksander H
                                  last edited by 10 Mar 2021, 08:10

                                  @aleksander-h I think that’s what the S series does, do not show the profile if ascent is 0 (or something like that). Anyway, this means this is a problem of the watch, not the app 😕

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  A 1 Reply Last reply 10 Mar 2021, 08:38 Reply Quote 0
                                  • A Offline
                                    Aleksander H Bronze Member @isazi
                                    last edited by 10 Mar 2021, 08:38

                                    @isazi And a reset isn’t going to fix it, as I’ve already done that once due to getting a new phone :(.

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      Aleksander H Bronze Member @mikulass
                                      last edited by 10 Mar 2021, 10:18

                                      @mikulass Discussion regarding the 0m ascent issue got split a bit, but see the latest posts in this topic https://forum.suunto.com/topic/6114/totalt-ascent-descent-doesn-t-seem-to-match-elevation-graph/35?_=1615371423779

                                      1 Reply Last reply Reply Quote 0
                                      • Z Offline
                                        ZaimoRa @Dimitrios Kanellopoulos
                                        last edited by 10 Mar 2021, 11:15

                                        @dimitrios-kanellopoulos hello, i have the same problem with suunto 7 (bad altitude 90% of the time). If i leave S7 on the table in sport mode “run”, at the end it says i made ascent and descent, even if it never moved. it means the same thing? that the sensor is not working? i tried to wash it, to soak it and so on…but always the same problem

                                        A 1 Reply Last reply 10 Mar 2021, 11:15 Reply Quote 0
                                        • A Offline
                                          Aleksander H Bronze Member @ZaimoRa
                                          last edited by 10 Mar 2021, 11:15

                                          @zaimora do you have an elevation graph to show how much it moved?

                                          Z 1 Reply Last reply 10 Mar 2021, 11:19 Reply Quote 0
                                          • First post
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received