Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
    321 Posts 34 Posters 34.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Aleksander HA Offline
      Aleksander H Bronze Member
      last edited by

      So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

      https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

      Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

      82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

      Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

      freeheelerF aeroildA Jamie BGJ 3 Replies Last reply Reply Quote 2
      • freeheelerF Offline
        freeheeler @Aleksander H
        last edited by

        @aleksander-h
        I would contact support and check with them.

        living sideways

        1 Reply Last reply Reply Quote 2
        • aeroildA Offline
          aeroild Bronze Member @Aleksander H
          last edited by

          @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

          Aleksander HA 1 Reply Last reply Reply Quote 1
          • Aleksander HA Offline
            Aleksander H Bronze Member @aeroild
            last edited by

            @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

            1 Reply Last reply Reply Quote 2
            • Jamie BGJ Offline
              Jamie BG Bronze Member @Aleksander H
              last edited by

              @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

              I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

              Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

              Aleksander HA 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73
                last edited by Mff73

                Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
                With 3m filtering --> 0m ascent = 0m descent

                6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

                But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                Fenr1rF 1 Reply Last reply Reply Quote 2
                • Aleksander HA Offline
                  Aleksander H Bronze Member @Jamie BG
                  last edited by

                  @jamie-bg problem is that on a 4 hour hike, these up-and-downs quickly accumulated to a few hundred meters extra ascent. If the suunto app was able to correct elevation I probably wouldn’t care much, but right now I have activities with ascents so high I feel like I’m 10x fitter than I actually am 😆 .

                  freeheelerF 1 Reply Last reply Reply Quote 1
                  • Fenr1rF Offline
                    Fenr1r @Mff73
                    last edited by

                    @mff73 Tried the same thing a while back with SSU. 48 hrs outside window: 0m ascent/descent (MC) throughout - albeit at the wrong altitude - “28km” horizontally (house, no mountain).

                    Aleksander HA freeheelerF 2 Replies Last reply Reply Quote 2
                    • Aleksander HA Offline
                      Aleksander H Bronze Member @Fenr1r
                      last edited by

                      @fenr1r I guess I could just take my SSU for long(ish) hikes rather than the S7 in future :p.

                      Either way, I won’t be doing anything about it until I see how things fare once the 0m bug is patched.

                      1 Reply Last reply Reply Quote 2
                      • freeheelerF Offline
                        freeheeler @Aleksander H
                        last edited by

                        @aleksander-h
                        maybe I missed it or forgot already: during your hike or run, does the total ascent exaggerate already or do you only see it after the hike?
                        I assume it happens on the go, right?
                        Because I rely on the ascent to some extend. If this is not correct the ascent rate can’t be right, either. It’s not life threatening, but good to know by the rule of thumb if it’s still 1 or 2 hours to the summit by the values on your screen.

                        living sideways

                        Aleksander HA 1 Reply Last reply Reply Quote 0
                        • freeheelerF Offline
                          freeheeler @Fenr1r
                          last edited by

                          @fenr1r
                          how far can my watch go without me 😂

                          living sideways

                          Fenr1rF 1 Reply Last reply Reply Quote 0
                          • Aleksander HA Offline
                            Aleksander H Bronze Member @freeheeler
                            last edited by

                            @freeheeler not really sure. I was intending on checking during my last run. Then I realized the run workout doesn’t have an elevation graph 😆 . So I’ll have to check next time.

                            1 Reply Last reply Reply Quote 1
                            • Fenr1rF Offline
                              Fenr1r @freeheeler
                              last edited by

                              @freeheeler I got an answer to that on another test, full battery to 1%: 37.29km, 3m desc., 69hrs, 55mins (rather than the 140hrs specced for the settings - high sky mask).

                              Less “Who Am I From My Heatmap” than “What The Hell Is My Watch From Its Rorschach”:SSU.jpg

                              Sorry, OT.

                              freeheelerF 1 Reply Last reply Reply Quote 3
                              • cedric13C Offline
                                cedric13
                                last edited by cedric13

                                GOOD NEW ! ✌
                                Suunto Service Request replace my S7 by a new one and the ascent is now working perfectly. You can compare the high precision !
                                Suunto App (from watch) : 1079 m ascent
                                https://www.suunto.com/move/cedric13/604a274ef8691e13f8a16ca9
                                Strava (map recalculated) : 1080 m ascent
                                https://strava.app.link/w7gI9G3Fxeb

                                I’m reassured to continue the S7 adventure 🙂
                                The Suunto support is very fast : 2 days to ship from France to Finland, 2 days of treatment and 2 days to comeback. Thanks Suunto !

                                E 1 Reply Last reply Reply Quote 4
                                • freeheelerF Offline
                                  freeheeler @Fenr1r
                                  last edited by

                                  @fenr1r
                                  seems your watch is also painting mandalas to calm itself down 😉

                                  @cedric13
                                  nice to hear! …but this might make @Aleksander-H change his mind in doing nothing for the moment 🙊

                                  living sideways

                                  Aleksander HA 1 Reply Last reply Reply Quote 2
                                  • Aleksander HA Offline
                                    Aleksander H Bronze Member @freeheeler
                                    last edited by Aleksander H

                                    @freeheeler said in Suunto 7 Altitude Issues:

                                    @cedric13
                                    nice to hear! …but this might make @Aleksander-H change his mind in doing nothing for the moment 🙊

                                    I think I like it to much to send it in to be honest 😆 .

                                    1 Reply Last reply Reply Quote 4
                                    • E Offline
                                      eurohiker @cedric13
                                      last edited by eurohiker

                                      @cedric13 lucky, i don’t think my 2nd Suunto 7 watch altitudes are correct while hiking. I’ve only tested on 1 trail and it’s doubling elevation for me atm.
                                      My alpine ski day altitudes (with a lot more wind) seem to be correct though.

                                      Phone: S22 Ultra, Android 12
                                      Watch: Suunto 7
                                      Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                      1 Reply Last reply Reply Quote 1
                                      • Jamie BGJ Offline
                                        Jamie BG Bronze Member
                                        last edited by

                                        So I am still getting occasional incorrect starting altitude point.
                                        I need to check some more, but definitely seems more related to when I used fused tracking (10s GPS fix), and is definitely an issue since the last update.
                                        I need to try a couple more tracking sessions, but doesn’t seem to be an issue if 1s GPS fix option is used, and or a 10s GPS fix is used for a session within a couple of hours of a previous session.

                                        But first session with 10s GPS fix does seem to occasionally have issues:

                                        1. Always seems to start off with incorrect altitutude - often negative for me i…e between 60 to 100m lower than actual altitude.
                                        2. Often doesn’t fix itself, but sometimes does around 10m - which is around when I hit 1km mark - and watch of course comes out of low power coprocessor .
                                        3. noticed on recent activity that breadcrumb map didn’t correctly update. Had me about half a km away from where I actually was and then around 20s of waiting, it suddenly updated and filled in the breadcrumb.

                                        Have never seen or noticed any of this prior to last update. yes occasionally breadcrumb would be slightly off when you switched to the screen, but the update would be almost instantaneous.

                                        Aleksander HA 1 Reply Last reply Reply Quote 0
                                        • Aleksander HA Offline
                                          Aleksander H Bronze Member @Jamie BG
                                          last edited by

                                          Did a new run yesterday. Close to the beginning of the run I had a steady 20 ascent on the watch, when in reality I was running down hill. Then close to the end of the run I had a few 7 - 10 m drops during a steady uphill section.

                                          06c6024c-feac-4bb0-9a5f-dcdd7d6dd6aa-image.png

                                          I spoke with Suunto as I don’t have a receipt for the watch (I won it in a competition). They sent me a receipt for it and told me to send it in for service. So I guess I’ll be doing that this week.

                                          Aleksander HA 1 Reply Last reply Reply Quote 2
                                          • Aleksander HA Offline
                                            Aleksander H Bronze Member @Aleksander H
                                            last edited by

                                            @aleksander-h Well, I got it back today with a note basically saying nothing is wrong. I guess I’ll just stick to my SSU when I go hiking.

                                            Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy