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    Suunto 7 **double** proposed elevation gain 6/6 trails!

    Scheduled Pinned Locked Moved Suunto 7
    altitudeelevationhelpissuesuunto7techsupport
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    • Mff73M Online
      Mff73 @eurohiker
      last edited by

      @eurohiker said in Suunto 7 **double** proposed elevation gain 6/6 trails!:

      @mff73 wow thanks, i don’t know how to make the altitude graph that big. So it’s adding all those “wavy” dips into the total ascent. Since, this time i was only going up with the occasional wide ski touring turn to preserve energy on the climb.
      That makes sense then.

      I really want to avoid sending this to Suunto. I travel every weekend and it always involves hiking. The site says it takes 3 weeks and costs me 41euro which is awful customer service. It’s not my fault i overpaid 400euro for a defect.

      first advice : create an account in https://quantified-self.io/ and sync your SA with it 😉 you will be able to see these kind of details, and much more.

      second advice : clean your baro sensor (find in this forum for more details, but in brief, put your watch in warm water, and let it some times, then rince, and insist in baro holes to make sure water comes in and out).

      third advice : once your baro sensor is sure to be cleaned, do another test and be sure the baro holes are not covered and/or not too much wind blows.

      fourth advice : if your device is under waranty, you won’t be charge to any cost with suunto support. And if the period is OK, it could take only a few days to come back if it is proven that your sensor if faulty (but these days, delays are what they are 😉 )

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • Mff73M Online
        Mff73 @eurohiker
        last edited by

        @eurohiker
        and, regarding your signature :
        618bae48-f6d0-4cd0-888d-e6746b5d538e-image.png

        please read here, there is a link
        https://forum.suunto.com/post/2534

        and finally, “Salut les Hautes-Alpes” 🙂

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        E 1 Reply Last reply Reply Quote 1
        • E Offline
          eurohiker @Mff73
          last edited by eurohiker

          @mff73 @mff73 thanks for the steps!

          • My Suunto hasn’t been in water yet (other than a few rain droplets), not even a shower, but i’ll try it anyways! Maybe dust from shipping 🤞

          • Love the quantified-self site.

          • haven’t had any wind yet actually. Quite lucky on weather.
            -Thanks for the beta

          • thanks for that last tidbit i was just going off what they said here suunto repari services link

          salut 🙂

          Phone: S22 Ultra, Android 12
          Watch: Suunto 7
          Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

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          • E Offline
            eurohiker
            last edited by eurohiker

            So i received a brand new Suunto 7 watch from Suunto but I’m getting the same issues. 5km/h of wind rolled up sleeves with baro hole fully exposed left wrist.

            GPX files taken from Alltrails

            • https://www.alltrails.com/explore/trail/france/hautes-pyrenees/lac-de-gaube-via-pont-d-espagne?mobileMap=false&ref=sidebar-static-map&ref=sidebar-view-full-map

            660m up and down (doubling the ascent and descent of the GPX file)

            • https://quantified-self.io/user/BxG3lugNexVjw3pPXlLeyLy4WLv2/event/CoEhAUr4AAh3mHAMM2cy
            • https://www.strava.com/activities/4912205640/overview
            • https://www.suunto.com/fr-fr/move/krishehl/6046298268650e7009be1158

            Wikiloc corrected the ascent and descent (358m up and down). This is what the watch should have read

            • https://www.wikiloc.com/hiking-trails/cauterets-67422222

            My alpine ski day seems to be fine 6000m descent, 16 runs = 375m average descent at Soldeu/El Tartar, Andorra. The gradients were completely off (like wayyyyy off) with the runs but the ascent/descent seems to be ok.

            • https://quantified-self.io/user/BxG3lugNexVjw3pPXlLeyLy4WLv2/event/bae735af698d54a3465364ad544e2e74e021588b211c2f3de50231d9c56237e2
            • https://fatmap.com/adventureid/6265287/sunday-morning-ski-7th-mar-2021
            • https://www.suunto.com/fr-fr/move/krishehl/6044f8caa9d7c45c98ca3322

            Luckily i don’t care about the gradients as much but yea Blue run 25%-40% gradients are and red run gradients are 30%-45%. Fatmap said my max gradient was 23% when I was on some closed black runs/off piste. 23% is green run territory which i don’t think that resort even had green runs open.

            Comparing the self quantified. The hiking data is very wavy but the ski data was not wavy at all. You could clearly see the chairlifts were straight and the downhill was a consistent decline when zoomed in.

            Since I already sent the watch back and got a new one with the same issues. What do I do now?

            Phone: S22 Ultra, Android 12
            Watch: Suunto 7
            Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

            freeheelerF BulkanB Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @eurohiker
              last edited by

              @eurohiker
              is it possible that your QS links are not public?
              The graph in SA looks a bit wavey, but I think we already discussed the “block baro holes” issue, right?

              living sideways

              E 1 Reply Last reply Reply Quote 0
              • BulkanB Offline
                Bulkan Moderator @eurohiker
                last edited by

                @eurohiker the links in qs are public? I can’t view the activities.

                The hiking. activity math In suunto app and strava… why do you say is wrong? Because a gpx file says it?

                Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                • E Offline
                  eurohiker @freeheeler
                  last edited by eurohiker

                  @freeheeler sorry they are public now.
                  I haven’t soaked this in water yet. To make sure there wasn’t dust in the baro hole during shipping.

                  Phone: S22 Ultra, Android 12
                  Watch: Suunto 7
                  Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

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                  • E Offline
                    eurohiker @Bulkan
                    last edited by eurohiker

                    @bulkan QS is public now sorry.
                    Suunto agreed with me because without question they sent me a new one after looking at it for less than a day so my guess is they just looked at my data that i sent them seperately and saw it was messed up and sent a new one. This one seems to be doing the exact same thing.

                    Walking the exact same trail should not double the ascent and descent compared to the GPX file downloaded. Also, look how wavy my data is. 😞

                    Phone: S22 Ultra, Android 12
                    Watch: Suunto 7
                    Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                    freeheelerF 1 Reply Last reply Reply Quote 0
                    • freeheelerF Offline
                      freeheeler @eurohiker
                      last edited by

                      @eurohiker
                      my 2 pennies on this graph:
                      something blocks the sensor hole from venting properly. Those dips look to me as if a short pressure rise occurs and hence the alti goes down in the graph.
                      Try to make sure the watch sits not to tight on your wrist, nothing blocks the holes etc.
                      Screenshot_20210313-123537.png

                      living sideways

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                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @eurohiker
                        last edited by

                        @eurohiker send it back again and pm me the case number.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • S Offline
                          sinchancletas @Dimitrios Kanellopoulos
                          last edited by

                          @dimitrios-kanellopoulos I have the same problem with S7 but I think is the suunto app the question. if I use strava (standalone not connected to the phone) for my bike rides there’s no problem. the suunto app registers double elevation. so I presume that strava don’t use barometer but only gps. I like so much suunto app in the watch but I don’t use it anymore.

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