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Suunto 9 Failed to update, reset, send logs

Scheduled Pinned Locked Moved Suunto 9
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  • S Offline
    suzzlo Moderator @Crispy Chris
    last edited by 13 Apr 2021, 19:52

    Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)

    Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?

    /cc @crispy-chris

    Suunto: Race, S9Peak, Spartan Sport Wrist
    Garmin: FR745, Edge 530
    SA topics:

    • Guides - https://forum.suunto.com/tags/guides
    B 1 Reply Last reply 13 Apr 2021, 19:53 Reply Quote 0
    • B Offline
      Brad_Olwin Moderator @suzzlo
      last edited by 13 Apr 2021, 19:53

      @suzzlo said in Suunto 9 Failed to update, reset, send logs:

      Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)

      Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?

      /cc @crispy-chris

      No, Ibiza is the baro model. The firmware for non baro is Lima!

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      1 Reply Last reply Reply Quote 1
      • C Offline
        Crispy Chris
        last edited by 14 Apr 2021, 16:28

        Ok, so what should I search for.
        http://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3833-F.zip ?
        Any guess what’s the number after update version? 3833-F looks like S9 BARO reserved.

        D 1 Reply Last reply 14 Apr 2021, 16:41 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Crispy Chris
          last edited by 14 Apr 2021, 16:41

          @crispy-chris “https://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3836-F.zip”,

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          C 1 Reply Last reply 14 Apr 2021, 17:06 Reply Quote 0
          • C Offline
            Crispy Chris @Dimitrios Kanellopoulos
            last edited by 14 Apr 2021, 17:06

            @dimitrios-kanellopoulos It works! Over 5min update, but now it’s up to date. Thank You very much for help! 😊 👍

            D 1 Reply Last reply 14 Apr 2021, 17:12 Reply Quote 3
            • D Offline
              Dimitrios Kanellopoulos Community Manager @Crispy Chris
              last edited by 14 Apr 2021, 17:12

              @crispy-chris could you please press send logs and pass me back the id ?

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              C 2 Replies Last reply 14 Apr 2021, 17:24 Reply Quote 1
              • C Offline
                Crispy Chris @Dimitrios Kanellopoulos
                last edited by 14 Apr 2021, 17:24

                @dimitrios-kanellopoulos “Failed to send logs, please try again later” 🙄

                I 1 Reply Last reply 14 Apr 2021, 18:35 Reply Quote 0
                • C Offline
                  Crispy Chris @Dimitrios Kanellopoulos
                  last edited by 14 Apr 2021, 17:53

                  @dimitrios-kanellopoulos I could send You logs right from SuuntoLink dir.
                  suuntoapp.1.log include all update installation info.

                  1 Reply Last reply Reply Quote 0
                  • I Online
                    isazi Moderator @Crispy Chris
                    last edited by 14 Apr 2021, 18:35

                    @crispy-chris seems your SuuntoLink cannot access internet🤔

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    S 1 Reply Last reply 14 Apr 2021, 20:45 Reply Quote 0
                    • S Offline
                      suzzlo Moderator @isazi
                      last edited by suzzlo 14 Apr 2021, 20:45

                      @Crispy-Chris @isazi are you using a connection behind a proxy?

                      Suunto: Race, S9Peak, Spartan Sport Wrist
                      Garmin: FR745, Edge 530
                      SA topics:

                      • Guides - https://forum.suunto.com/tags/guides
                      C 1 Reply Last reply 15 Apr 2021, 15:11 Reply Quote 0
                      • C Offline
                        Crispy Chris @suzzlo
                        last edited by Crispy Chris 15 Apr 2021, 15:11

                        @suzzlo No, I’m not. It’s just a net from a mobile provider T-Mobile, so it’s like using net through sim on phone.
                        Every other connections works ok, Bitdefender in-out for SuuntoLink and Update.exe also enabled.

                        And it did worked earlier pretty good.

                        1 Reply Last reply Reply Quote 1
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