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Suunto 9 Failed to update, reset, send logs

Scheduled Pinned Locked Moved Suunto 9
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  • B Offline
    Brad_Olwin Moderator @suzzlo
    last edited by 13 Apr 2021, 19:53

    @suzzlo said in Suunto 9 Failed to update, reset, send logs:

    Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)

    Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?

    /cc @crispy-chris

    No, Ibiza is the baro model. The firmware for non baro is Lima!

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    1 Reply Last reply Reply Quote 1
    • C Offline
      Crispy Chris
      last edited by 14 Apr 2021, 16:28

      Ok, so what should I search for.
      http://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3833-F.zip ?
      Any guess what’s the number after update version? 3833-F looks like S9 BARO reserved.

      D 1 Reply Last reply 14 Apr 2021, 16:41 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @Crispy Chris
        last edited by 14 Apr 2021, 16:41

        @crispy-chris “https://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3836-F.zip”,

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        C 1 Reply Last reply 14 Apr 2021, 17:06 Reply Quote 0
        • C Offline
          Crispy Chris @Dimitrios Kanellopoulos
          last edited by 14 Apr 2021, 17:06

          @dimitrios-kanellopoulos It works! Over 5min update, but now it’s up to date. Thank You very much for help! 😊 👍

          D 1 Reply Last reply 14 Apr 2021, 17:12 Reply Quote 3
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Crispy Chris
            last edited by 14 Apr 2021, 17:12

            @crispy-chris could you please press send logs and pass me back the id ?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            C 2 Replies Last reply 14 Apr 2021, 17:24 Reply Quote 1
            • C Offline
              Crispy Chris @Dimitrios Kanellopoulos
              last edited by 14 Apr 2021, 17:24

              @dimitrios-kanellopoulos “Failed to send logs, please try again later” 🙄

              I 1 Reply Last reply 14 Apr 2021, 18:35 Reply Quote 0
              • C Offline
                Crispy Chris @Dimitrios Kanellopoulos
                last edited by 14 Apr 2021, 17:53

                @dimitrios-kanellopoulos I could send You logs right from SuuntoLink dir.
                suuntoapp.1.log include all update installation info.

                1 Reply Last reply Reply Quote 0
                • I Offline
                  isazi Moderator @Crispy Chris
                  last edited by 14 Apr 2021, 18:35

                  @crispy-chris seems your SuuntoLink cannot access internet🤔

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  S 1 Reply Last reply 14 Apr 2021, 20:45 Reply Quote 0
                  • S Offline
                    suzzlo Moderator @isazi
                    last edited by suzzlo 14 Apr 2021, 20:45

                    @Crispy-Chris @isazi are you using a connection behind a proxy?

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    C 1 Reply Last reply 15 Apr 2021, 15:11 Reply Quote 0
                    • C Offline
                      Crispy Chris @suzzlo
                      last edited by Crispy Chris 15 Apr 2021, 15:11

                      @suzzlo No, I’m not. It’s just a net from a mobile provider T-Mobile, so it’s like using net through sim on phone.
                      Every other connections works ok, Bitdefender in-out for SuuntoLink and Update.exe also enabled.

                      And it did worked earlier pretty good.

                      1 Reply Last reply Reply Quote 1
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