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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • Aleksander HA Offline
      Aleksander H Bronze Member @Bulkan
      last edited by

      @bulkan because I can’t leave the office 😆

      Aleksander HA 1 Reply Last reply Reply Quote 2
      • Aleksander HA Offline
        Aleksander H Bronze Member @Aleksander H
        last edited by

        10 m in 1 hour seems not to unreasonable to me. I’ll have to go for a few walks and runs, but I’m guessing things are actually good now! Which is an immense relief 😆

        Mff73M 1 Reply Last reply Reply Quote 2
        • Mff73M Offline
          Mff73 @Aleksander H
          last edited by

          @aleksander-h
          looks better, indeed 🙂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          Aleksander HA 1 Reply Last reply Reply Quote 0
          • Aleksander HA Offline
            Aleksander H Bronze Member @Mff73
            last edited by

            @mff73 thinking about it. 10 m increase in altitude is more or less equal to the offsett I see on my SSU (I often get roughly 10 more ascent then descent despite starting and stopping at the same place). So it seems fixed!

            Now all I have to do is spend the rest of the day tapping the update screen…

            1 Reply Last reply Reply Quote 1
            • Aleksander HA Offline
              Aleksander H Bronze Member
              last edited by

              Well. After the update I did a 15 min short lunch walk to get out of the house/office. I’m happy to say the elevation graph looked beautiful! No wonky lines, ascent where I expect it to be, descent where I expect it to be!

              Thanks for all the help forum posters!

              Mff73M 1 Reply Last reply Reply Quote 3
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Aleksander H
                last edited by

                @aleksander-h If the exercises have the exact same time the app may filter one out. Just make sure you start one 20-30sec before or after they other, then they will sync fine. I have had this happen as well.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                Aleksander HA EgikaE 2 Replies Last reply Reply Quote 0
                • Aleksander HA Offline
                  Aleksander H Bronze Member @Brad_Olwin
                  last edited by

                  @brad_olwin said in Suunto 7 Altitude Issues:

                  @aleksander-h If the exercises have the exact same time the app may filter one out. Just make sure you start one 20-30sec before or after they other, then they will sync fine. I have had this happen as well.

                  I started them both at exactly the same time, and ended both at exactly the same time. So it is definitely no surprise if the Suunto App thought “nope, don’t need that one”.

                  Thanks for the tip. Hopefully though, my SSU can go back to being a reserve watch now 😄

                  1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Aleksander H
                    last edited by Mff73

                    @aleksander-h said in Suunto 7 Altitude Issues:

                    Well. After the update I did a 15 min short lunch walk to get out of the house/office. I’m happy to say the elevation graph looked beautiful! No wonky lines, ascent where I expect it to be, descent where I expect it to be!

                    Thanks for all the help forum posters!

                    Welcome (on behalf of other helpers also 😉 ) You are now officially knowledge repository of ascent/altitude issues 🙂 and official next helper 😂

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    Aleksander HA 1 Reply Last reply Reply Quote 4
                    • Aleksander HA Offline
                      Aleksander H Bronze Member @Mff73
                      last edited by

                      @mff73 I look forward to telling people they need to stick a soft toothbrush carefully into the baro hole 😆 .

                      I’ve picked up a few cool tricks along the way. Extracting the zip file from the android app and uploading the samples.json file to qs gave me all sorts of cool stats I didn’t know I could view!

                      freeheelerF 1 Reply Last reply Reply Quote 3
                      • freeheelerF Offline
                        freeheeler @Aleksander H
                        last edited by

                        @aleksander-h
                        Suunto takes care that we grow with our challenges 😁

                        living sideways

                        1 Reply Last reply Reply Quote 0
                        • EgikaE Offline
                          Egika Platinum Member @Brad_Olwin
                          last edited by

                          @brad_olwin is this new?
                          so far I have often recorded activities with both S7 and S9 and always have had duplicates in the app.
                          Now on Sunday it was the first time that I ended up with only 1 activity in SA after syncing the two watches.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                          • C Offline
                            cesareluca
                            last edited by

                            Hi all,
                            I have the same issue with altimeter measurement jumping high and low of about 12 meters. I tested the watch with Altimeter wear os app and the readings confirm the continuous wrong measurement.
                            Moreover I noticed that gently squeezing the bezel or the back of the watch I systematically can change the altitude up and down.
                            I think that there is a hardware problem…
                            Someone can confirm?

                            Brad_OlwinB Mff73M 2 Replies Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @Egika
                              last edited by

                              @egika No, but to be honest it seems random. I am now making sure my activities start or end 20s apart.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              1 Reply Last reply Reply Quote 2
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @cesareluca
                                last edited by

                                @cesareluca contact support

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                1 Reply Last reply Reply Quote 0
                                • Mff73M Offline
                                  Mff73 @cesareluca
                                  last edited by

                                  @cesareluca
                                  With same problem, do you eventually try the solution a few post above ? Cleaning sensor is very first thing to do to be really sure.

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    cesareluca
                                    last edited by

                                    Solved with a very soft small brush… thanks!

                                    1 Reply Last reply Reply Quote 2
                                    • Kurt68K Offline
                                      Kurt68
                                      last edited by

                                      I’m slowly giving up. My S7 was at the service and the sensor is OK according to Suunto. I sent my runs to support for evaluation. No reaction for 2 months. On Thursday the run was good with only 15m deviation. Yesterday on the first flat 500m I had 53m ascent and on a lap with a 200m ascent it was 288m ascent on the S7. I’m curious whether the support will still answer.

                                      Aleksander HA Brad_OlwinB 2 Replies Last reply Reply Quote 1
                                      • Aleksander HA Offline
                                        Aleksander H Bronze Member @Kurt68
                                        last edited by

                                        @kurt68 I assume you’ve also tried cleaning the baro hole with a soft toothbrush?

                                        Kurt68K 1 Reply Last reply Reply Quote 3
                                        • Kurt68K Offline
                                          Kurt68 @Aleksander H
                                          last edited by

                                          @aleksander-h yes but i’m trying again

                                          1 Reply Last reply Reply Quote 2
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @Kurt68
                                            last edited by

                                            @kurt68 Are you sure that clothing or skin is not obscuring the sensor hole for the barometer. If the hole is obscured or if air is pushed into the hole you will get spikes in the altitude reading and resultant errors. If you wear the watch very tight it is possible for your skin to block the hole, the sensor will see that as a change in pressure.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            Kurt68K 1 Reply Last reply Reply Quote 0
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