Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
    321 Posts 34 Posters 34.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • freeheelerF Offline
      freeheeler @Kurt68
      last edited by

      @kurt68
      my wife saw this behaviour on her watch once when she selected an activity and started it immediately. since then she waits until the satellites are locked and I assume that helped… not sure at all if this would help in your case?!

      living sideways

      Kurt68K EgikaE 2 Replies Last reply Reply Quote 0
      • Kurt68K Offline
        Kurt68 @freeheeler
        last edited by

        @freeheeler That was my first thought at the beginning, but the error also shows up when I wait 5 minutes before I start the run 🤷‍♂️

        1 Reply Last reply Reply Quote 1
        • EgikaE Offline
          Egika Platinum Member @freeheeler
          last edited by

          @freeheeler said in Suunto 7 Altitude Issues:

          @kurt68
          my wife saw this behaviour on her watch once when she selected an activity and started it immediately. since then she waits until the satellites are locked and I assume that helped… not sure at all if this would help in your case?!

          thats interesting anyway. Fused alti is supposed to correct the sensor with GPS signal - but not to generate ascent that is not there.
          Maybe FusedAlti has an issue in S7?

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          freeheelerF 1 Reply Last reply Reply Quote 1
          • Stephan ZakS Offline
            Stephan Zak
            last edited by Stephan Zak

            Hello everyone,
            I also had the problem that too many altitude metres were always displayed.
            instead of 21 metres, it was 1123 m, for a hike of 7.53 km.

            I also sent the watch to support once. they said everything was fine and send it back. 😞

            After cleaning the baro sensor with a small brush, everything works as expected again. I will run/bike a few more laps but it already looks good. 🙂

            i didn’t think at first that the secret was actually a small brush

            Kurt68K 1 Reply Last reply Reply Quote 4
            • Aleksander HA Offline
              Aleksander H Bronze Member
              last edited by

              I’m starting to think we need a sticky topic called “First steps to fixing altitude issues” 😂

              1 Reply Last reply Reply Quote 2
              • freeheelerF Offline
                freeheeler @Egika
                last edited by

                @egika said in Suunto 7 Altitude Issues:

                Fused alti is supposed to correct the sensor with GPS signal

                that was my expectation, but it didn’t.
                It happened only once, at least that I am aware of…

                living sideways

                1 Reply Last reply Reply Quote 1
                • Kurt68K Offline
                  Kurt68 @Stephan Zak
                  last edited by

                  @stephan-zak I cleaned the sensor again. I won’t be able to do an exact test until tomorrow, but I was able to do a short lap straight away. The altitude measurement now seems to be working again. You have to clean it very thoroughly. I was always careful not to damage the sensor, but apparently you shouldn’t be careful 🤷‍♂️

                  Kurt68K 1 Reply Last reply Reply Quote 0
                  • Kurt68K Offline
                    Kurt68 @Kurt68
                    last edited by

                    extensive test run done today. S9 517m S7 523m ascent. Everything OK. Suunto Support should receive training there 😜

                    Mff73M 1 Reply Last reply Reply Quote 3
                    • Mff73M Offline
                      Mff73 @Kurt68
                      last edited by

                      @kurt68
                      Sensor Cleaning Powoa 👍

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      Aleksander HA 1 Reply Last reply Reply Quote 3
                      • Aleksander HA Offline
                        Aleksander H Bronze Member @Mff73
                        last edited by

                        @mff73 Maybe they should start bundling toothbrushes with the S7 😆

                        freeheelerF 1 Reply Last reply Reply Quote 3
                        • freeheelerF Offline
                          freeheeler @Aleksander H
                          last edited by

                          @aleksander-h
                          first thing Suunto 7 owners do in the morning after brushing their teeth: brushing the baro sensor 🙈 😉

                          living sideways

                          Aleksander HA 1 Reply Last reply Reply Quote 1
                          • Aleksander HA Offline
                            Aleksander H Bronze Member @freeheeler
                            last edited by

                            @freeheeler said in Suunto 7 Altitude Issues:

                            first thing Suunto 7 owners do in the morning after brushing their teeth: brushing the baro sensor

                            Preferably not the same toothbrush 🙈

                            1 Reply Last reply Reply Quote 0
                            • aeroildA Offline
                              aeroild Bronze Member @aeroild
                              last edited by

                              @aeroild said in Suunto 7 Altitude Issues:

                              The altimeter was fine the first six months then getting gradually worse to the point where it would record an ascent when I was in fact moving downhill. It went from recording a detailed altitude profile with small ups and downs to a all smoothened out profile with a max altitude that could be a doubling of the real altitude. Service in Finland did a lab test to check the sensor and said there was no problem with the sensor so I did more tests/runs/walks to confirm the issue and sent it back to Suunto, this time HSH Sport in CZ. I’m looking forward to their conclusion.

                              I want to give HSH and Suunto some praise. Two weeks after doing some test of my watch suggested by Suunto and then sending the watch to HSH, I got a new watch back! Without altitude issues! Now my watch records the altitude almost spot on the altitude according to the map data. Thank you Suunto! 🙂

                              E 1 Reply Last reply Reply Quote 4
                              • freeheelerF Offline
                                freeheeler
                                last edited by

                                interesting alti graph behaviour on my wife’s S7…
                                she obviously did some nice 350m/min… Mr. Jornet would be jealous I guess 😉
                                Screenshot_20210509-165634.png
                                green is alright, yellow is what it should be (similar to the beginning before the ascent) and red is clearly cheating by the watch 😁
                                Screenshot_20210509-165438.png

                                living sideways

                                1 Reply Last reply Reply Quote 1
                                • Chris Van SickleC Offline
                                  Chris Van Sickle
                                  last edited by

                                  I came here to complain about the same issue. My cycling and hiking recordings are wildly inaccurate in terms of altitude. If I get Strava to correct it, I usually drop between 50 and 75% of the ascent my S7 records. If I create a route on the Suunto app, the altitudes pre-excercise are fairly accurate. I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route. This happens on Best GPS setting, and on Good, clear skies or in the forest. The ascent metric is essentially useless and I have to have Strava fix every recording.

                                  freeheelerF 1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @Chris Van Sickle
                                    last edited by

                                    @chris-van-sickle said in Suunto 7 Altitude Issues:

                                    I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route.

                                    I don’t think so, since S7 has a barometric sensor. It must be something else.
                                    We (my wife and I) did not find out yet what causes it with her watch as it is very rarely happening.

                                    living sideways

                                    Chris Van SickleC 1 Reply Last reply Reply Quote 0
                                    • Chris Van SickleC Offline
                                      Chris Van Sickle @freeheeler
                                      last edited by

                                      @freeheeler you mention earlier in the thread to brush the baro sensor/hole. What kind of brush? Soft-bristled? Does it matter?

                                      freeheelerF 1 Reply Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @Chris Van Sickle
                                        last edited by

                                        @chris-van-sickle
                                        the best is a baby toothbrush… or any very soft toothbrush. but it only helps if the sensor is dirty or the hole is glogged of course

                                        living sideways

                                        1 Reply Last reply Reply Quote 0
                                        • E Offline
                                          eurohiker @aeroild
                                          last edited by eurohiker

                                          @aeroild i’ve had 4 brand new watches with identical altitude readings. On good gps (every 10sec) it’s 2x the altitude and best gps (every 1s) 3x the altitude. Doesn’t matter if i’m using offline, or cellular maps. Always use preloaded GPX. 4 watches have been used in over 5 countries since I travel every weekend so it can’t be the country i live in has satellite issues or something weird. I wear a t-shirt and have worn the watch tighter and looser but the baro hole clears my wrist by at least a cm in every wrist position no matter the tightness since my wrist has no meat on it. Hiked in various wind speeds of 5km/h - 40km/h gusts with no difference altitude readings (both equally all over the place). Even when I’m standing still the GPS coordinates are jumping around.

                                          I gave up. You are one lucky guy. I would love to see your preloaded GPX file stats vs your hike stats because i’m under the impression that it’s impossible to get close to the correct altitude with a Suunto 7.
                                          4 brand new watches with identical readings was good enough proof for me that it can’t get any better. I really don’t want to reload another watch.

                                          Phone: S22 Ultra, Android 12
                                          Watch: Suunto 7
                                          Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                          EgikaE aeroildA 2 Replies Last reply Reply Quote 0
                                          • EgikaE Offline
                                            Egika Platinum Member @eurohiker
                                            last edited by

                                            @eurohiker have you tried cleaning the baro hole with a toothbrush as suggested?
                                            My gf also had double the altitude than me in MTB and running activities we did together.
                                            Her watch was new as well.
                                            We cleaned it twice under running water and now her readings are perfect as well.

                                            Just guessing here: maybe Suunto is using some type of a sealant that could clogg the hole during production??

                                            Anyway: give cleaning a try and report back.

                                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                            Race S All Black - TI Canary - Titanium Courtney

                                            freeheelerF Jamie BGJ E 3 Replies Last reply Reply Quote 2
                                            • First post
                                              Last post

                                            Suunto Terms | Privacy Policy