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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • Kurt68K Offline
      Kurt68 @freeheeler
      last edited by

      @freeheeler That was my first thought at the beginning, but the error also shows up when I wait 5 minutes before I start the run 🤷‍♂️

      1 Reply Last reply Reply Quote 1
      • EgikaE Offline
        Egika Platinum Member @freeheeler
        last edited by

        @freeheeler said in Suunto 7 Altitude Issues:

        @kurt68
        my wife saw this behaviour on her watch once when she selected an activity and started it immediately. since then she waits until the satellites are locked and I assume that helped… not sure at all if this would help in your case?!

        thats interesting anyway. Fused alti is supposed to correct the sensor with GPS signal - but not to generate ascent that is not there.
        Maybe FusedAlti has an issue in S7?

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        freeheelerF 1 Reply Last reply Reply Quote 1
        • Stephan ZakS Offline
          Stephan Zak
          last edited by Stephan Zak

          Hello everyone,
          I also had the problem that too many altitude metres were always displayed.
          instead of 21 metres, it was 1123 m, for a hike of 7.53 km.

          I also sent the watch to support once. they said everything was fine and send it back. 😞

          After cleaning the baro sensor with a small brush, everything works as expected again. I will run/bike a few more laps but it already looks good. 🙂

          i didn’t think at first that the secret was actually a small brush

          Kurt68K 1 Reply Last reply Reply Quote 4
          • Aleksander HA Offline
            Aleksander H Bronze Member
            last edited by

            I’m starting to think we need a sticky topic called “First steps to fixing altitude issues” 😂

            1 Reply Last reply Reply Quote 2
            • freeheelerF Offline
              freeheeler @Egika
              last edited by

              @egika said in Suunto 7 Altitude Issues:

              Fused alti is supposed to correct the sensor with GPS signal

              that was my expectation, but it didn’t.
              It happened only once, at least that I am aware of…

              living sideways

              1 Reply Last reply Reply Quote 1
              • Kurt68K Offline
                Kurt68 @Stephan Zak
                last edited by

                @stephan-zak I cleaned the sensor again. I won’t be able to do an exact test until tomorrow, but I was able to do a short lap straight away. The altitude measurement now seems to be working again. You have to clean it very thoroughly. I was always careful not to damage the sensor, but apparently you shouldn’t be careful 🤷‍♂️

                Kurt68K 1 Reply Last reply Reply Quote 0
                • Kurt68K Offline
                  Kurt68 @Kurt68
                  last edited by

                  extensive test run done today. S9 517m S7 523m ascent. Everything OK. Suunto Support should receive training there 😜

                  Mff73M 1 Reply Last reply Reply Quote 3
                  • Mff73M Offline
                    Mff73 @Kurt68
                    last edited by

                    @kurt68
                    Sensor Cleaning Powoa 👍

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    Aleksander HA 1 Reply Last reply Reply Quote 3
                    • Aleksander HA Offline
                      Aleksander H Bronze Member @Mff73
                      last edited by

                      @mff73 Maybe they should start bundling toothbrushes with the S7 😆

                      freeheelerF 1 Reply Last reply Reply Quote 3
                      • freeheelerF Offline
                        freeheeler @Aleksander H
                        last edited by

                        @aleksander-h
                        first thing Suunto 7 owners do in the morning after brushing their teeth: brushing the baro sensor 🙈 😉

                        living sideways

                        Aleksander HA 1 Reply Last reply Reply Quote 1
                        • Aleksander HA Offline
                          Aleksander H Bronze Member @freeheeler
                          last edited by

                          @freeheeler said in Suunto 7 Altitude Issues:

                          first thing Suunto 7 owners do in the morning after brushing their teeth: brushing the baro sensor

                          Preferably not the same toothbrush 🙈

                          1 Reply Last reply Reply Quote 0
                          • aeroildA Offline
                            aeroild Bronze Member @aeroild
                            last edited by

                            @aeroild said in Suunto 7 Altitude Issues:

                            The altimeter was fine the first six months then getting gradually worse to the point where it would record an ascent when I was in fact moving downhill. It went from recording a detailed altitude profile with small ups and downs to a all smoothened out profile with a max altitude that could be a doubling of the real altitude. Service in Finland did a lab test to check the sensor and said there was no problem with the sensor so I did more tests/runs/walks to confirm the issue and sent it back to Suunto, this time HSH Sport in CZ. I’m looking forward to their conclusion.

                            I want to give HSH and Suunto some praise. Two weeks after doing some test of my watch suggested by Suunto and then sending the watch to HSH, I got a new watch back! Without altitude issues! Now my watch records the altitude almost spot on the altitude according to the map data. Thank you Suunto! 🙂

                            E 1 Reply Last reply Reply Quote 4
                            • freeheelerF Offline
                              freeheeler
                              last edited by

                              interesting alti graph behaviour on my wife’s S7…
                              she obviously did some nice 350m/min… Mr. Jornet would be jealous I guess 😉
                              Screenshot_20210509-165634.png
                              green is alright, yellow is what it should be (similar to the beginning before the ascent) and red is clearly cheating by the watch 😁
                              Screenshot_20210509-165438.png

                              living sideways

                              1 Reply Last reply Reply Quote 1
                              • Chris Van SickleC Offline
                                Chris Van Sickle
                                last edited by

                                I came here to complain about the same issue. My cycling and hiking recordings are wildly inaccurate in terms of altitude. If I get Strava to correct it, I usually drop between 50 and 75% of the ascent my S7 records. If I create a route on the Suunto app, the altitudes pre-excercise are fairly accurate. I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route. This happens on Best GPS setting, and on Good, clear skies or in the forest. The ascent metric is essentially useless and I have to have Strava fix every recording.

                                freeheelerF 1 Reply Last reply Reply Quote 0
                                • freeheelerF Offline
                                  freeheeler @Chris Van Sickle
                                  last edited by

                                  @chris-van-sickle said in Suunto 7 Altitude Issues:

                                  I believe it’s because of the mild flucts off track due to GPS insensitivity - it then records tons of extra 1-2 meter changes every few meters across the ground where there aren’t any on the actual route.

                                  I don’t think so, since S7 has a barometric sensor. It must be something else.
                                  We (my wife and I) did not find out yet what causes it with her watch as it is very rarely happening.

                                  living sideways

                                  Chris Van SickleC 1 Reply Last reply Reply Quote 0
                                  • Chris Van SickleC Offline
                                    Chris Van Sickle @freeheeler
                                    last edited by

                                    @freeheeler you mention earlier in the thread to brush the baro sensor/hole. What kind of brush? Soft-bristled? Does it matter?

                                    freeheelerF 1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @Chris Van Sickle
                                      last edited by

                                      @chris-van-sickle
                                      the best is a baby toothbrush… or any very soft toothbrush. but it only helps if the sensor is dirty or the hole is glogged of course

                                      living sideways

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        eurohiker @aeroild
                                        last edited by eurohiker

                                        @aeroild i’ve had 4 brand new watches with identical altitude readings. On good gps (every 10sec) it’s 2x the altitude and best gps (every 1s) 3x the altitude. Doesn’t matter if i’m using offline, or cellular maps. Always use preloaded GPX. 4 watches have been used in over 5 countries since I travel every weekend so it can’t be the country i live in has satellite issues or something weird. I wear a t-shirt and have worn the watch tighter and looser but the baro hole clears my wrist by at least a cm in every wrist position no matter the tightness since my wrist has no meat on it. Hiked in various wind speeds of 5km/h - 40km/h gusts with no difference altitude readings (both equally all over the place). Even when I’m standing still the GPS coordinates are jumping around.

                                        I gave up. You are one lucky guy. I would love to see your preloaded GPX file stats vs your hike stats because i’m under the impression that it’s impossible to get close to the correct altitude with a Suunto 7.
                                        4 brand new watches with identical readings was good enough proof for me that it can’t get any better. I really don’t want to reload another watch.

                                        Phone: S22 Ultra, Android 12
                                        Watch: Suunto 7
                                        Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                        EgikaE aeroildA 2 Replies Last reply Reply Quote 0
                                        • EgikaE Offline
                                          Egika Platinum Member @eurohiker
                                          last edited by

                                          @eurohiker have you tried cleaning the baro hole with a toothbrush as suggested?
                                          My gf also had double the altitude than me in MTB and running activities we did together.
                                          Her watch was new as well.
                                          We cleaned it twice under running water and now her readings are perfect as well.

                                          Just guessing here: maybe Suunto is using some type of a sealant that could clogg the hole during production??

                                          Anyway: give cleaning a try and report back.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          freeheelerF Jamie BGJ E 3 Replies Last reply Reply Quote 2
                                          • freeheelerF Offline
                                            freeheeler @Egika
                                            last edited by

                                            @egika
                                            same as subaru did first with their boxer diesel 🤦

                                            living sideways

                                            1 Reply Last reply Reply Quote 0
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