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    peak 9 showing service on face of it

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • D Offline
      Daybad
      last edited by

      Bought new suunto 9 peak. worked for an hour then got a red triangle on screen with the words in bold red underneath saying “service”…

      any ideas how to fix it???

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Daybad
        last edited by

        @daybad I believe a reset will fix the issue, this has happened to me as well, hold the upper button until the watch restarts.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          Daybad @Brad_Olwin
          last edited by

          @brad_olwin Thanks Brad, watch is totally locked up none of buttons working…took it back to retailer for full refund.

          Watch was not the quality we were told it was. Very sad as I’m an avid suunto ambit user. seems they making shit now and don’t care.

          they lost me as a customer…

          Richard ThygesenR isaziI 2 Replies Last reply Reply Quote -3
          • Richard ThygesenR Offline
            Richard Thygesen @Daybad
            last edited by

            @daybad wow, that´s a bit harsh isn´t it? Do you know the failure rate of the S9 peak so you can say that Sunnto is making shit?

            S9
            S9 Peak
            Race

            D 1 Reply Last reply Reply Quote 1
            • isaziI Online
              isazi Moderator @Daybad
              last edited by

              @daybad said in peak 9 showing service on face of it:

              Watch was not the quality we were told it was. Very sad as I’m an avid suunto ambit user. seems they making shit now and don’t care.

              We don’t really appreciate insults in the forum, just to let you know.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                Daybad @Richard Thygesen
                last edited by

                @richard-thygesen first had experience showed me the quality was poor. I would not rely on it on a mountain its unreliable. you go use it but don’t complain when it fails

                D 1 Reply Last reply Reply Quote -1
                • D Offline
                  Daybad @isazi
                  last edited by

                  @isazi is telling the truth an insult. I used to love suunto until this experience. wait until they let you down and see how u feel.

                  1 Reply Last reply Reply Quote -3
                  • D Offline
                    Daybad @Daybad
                    last edited by

                    @daybad go compare it to the original ambit we all loved. you can feel the quality difference between the two. the buttons are firmer. the product feels more sturdy on the original. the strap was a thing of quality not the thin strap they have on the 9 peak… one fail guys is too many we rely on this up the mountains we can’t have it fail.

                    cosme.costaC Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote -2
                    • cosme.costaC Online
                      cosme.costa @Daybad
                      last edited by cosme.costa

                      @daybad said in peak 9 showing service on face of it:

                      @daybad go compare it to the original ambit we all loved. you can feel the quality difference between the two. the buttons are firmer. the product feels more sturdy on the original. the strap was a thing of quality not the thin strap they have on the 9 peak… one fail guys is too many we rely on this up the mountains we can’t have it fail.

                      I think you are misleading people here, I understand that you are frustrated because you just bought the watch and failed but your little experience doesn’t make it general. I’m quite sure that the testers, that at least are as good as you in the mountains, would have report issues if they were general and Suunto would not have released the watch/watch firmware

                      You talk a lot of the ambit and its strap, but in my experience the latter ones are better than the ambits ones that aren’t made from silicone, all the people that I know that have or had and ambit are using/used tape or some elastic rubber band to keep the strap in place.

                      BTW you say that we all love the ambits, but I don’t, my experience with it was not as good as the one that I had with the SSU and the one that I have now with the S9B.

                      If you have had the patience to read the forum or wait for somebody to answer probably you would be enjoying your new S9P right now. For your information, I also own a Garmin device and this weekend it has restarted itself in the middle of the activity, this has never happened to me with the S9B.

                      thanasisT 1 Reply Last reply Reply Quote 4
                      • thanasisT Do not disturb
                        thanasis Bronze Member @cosme.costa
                        last edited by

                        @cosmecosta
                        guys every electronic device may have issues: my Garmin 645 (which I tend to enjoy) today restarted my activity in the middle of my run , splitting one Activity into two.
                        Ok… it is not the end of the world. 3 years back my A3P lost my open water swimming while saving the HR from the strap . Its ok…

                        ? 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @Daybad
                          last edited by

                          @daybad really ? The original ambit had tons of quality issues including plastic and especially the strap.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
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                          Brad_OlwinB surfboomerangS 2 Replies Last reply Reply Quote 2
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @Dimitrios Kanellopoulos
                            last edited by

                            @dimitrios-kanellopoulos said in peak 9 showing service on face of it:

                            @daybad really ? The original ambit had tons of quality issues including plastic and especially the strap.

                            I had to send my Ambits back twice for buttons sticking…never had that issue with an S9baro or any other issues.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 1
                            • surfboomerangS Offline
                              surfboomerang @Dimitrios Kanellopoulos
                              last edited by

                              @dimitrios-kanellopoulos said in peak 9 showing service on face of it:

                              especially the strap.

                              ✔ I broke two of those

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              1 Reply Last reply Reply Quote 3
                              • ? Offline
                                A Former User @thanasis
                                last edited by

                                @thanasis said in peak 9 showing service on face of it:

                                @cosmecosta
                                guys every electronic device may have issues: my Garmin 645 (which I tend to enjoy) today restarted my activity in the middle of my run , splitting one Activity into two.
                                Ok… it is not the end of the world. 3 years back my A3P lost my open water swimming while saving the HR from the strap . Its ok…

                                This. Every electronic or mechanical advice has issues. No matter how much quality control/quality you put on it.

                                1 Reply Last reply Reply Quote 1
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