Upgrade from "9 Baro Titanium" to "9 Peak"

Kowi_01

Is there already an update to this topic? Would be Good to know if the scratch problem is just related to some units.

@kowi_01 said in Upgrade from "9 Baro Titanium" to "9 Peak":

Is there already an update to this topic? Would be Good to know if the scratch problem is just related to some units.

The “problem” was reported by me and @becco981 less than a week ago. From my contacts with Suunto, it was kinda an isolated case.
Still, it won’t be in a week that any brand will know that. Also if it wasn’t detected in testing, mostly it can be isolated cases.
As I said, my scratches in “normal” light, at normal distance are not noticeable, only when you had the watch near you, you can see it is scratched and on my side, nothing to justify it.
We need to have confidence in the brand, that if any problem occurs they understand it and honor the warranty. But for such a new watch, probably with not as much sales , it will be difficult to have a conclusion soon.
If the watch pleases you in terms of functions, buy it with confidence, it is a great piece of kit, specially reagrding confort, quality, weight.
I received yesterday a 945 lte, and it made me even be more amazed by the S9P in terms of confort, weight.

kk1n76

@kowi_01 If it’s of any help, i have by now owned a titanium peak for more than a week. I use it for nearly 24 hours everyday, and i’m very rough users and i do not have any single scratch or anything. Likewise, my unit also does not have any slanted glass issue. All in all, very perfect and solid build.

so i believe, the scratch problems might be related to some units / batches only.

becco981

@kowi_01 I tested three different units and all of them got easily scratched after few days of normal use. It’s not related to “some unit”, I think.
Furthermore, all three units had the glass not perfectly placed in the titanium ring. (see specific thread).

becco981

@kk1n76 good to know.
Suunto customer care says to send the watch to their customer service in order to better inspect the issue. But, in case they don’t admit the issue, I have to pay for service and shipment.

@becco981 said in Upgrade from "9 Baro Titanium" to "9 Peak":

@kk1n76 good to know.
Suunto customer care says to send the watch to their customer service in order to better inspect the issue. But, in case they don’t admit the issue, I have to pay for service and shipment.

So how did you do with the 3 watches, returned in the “returning time windows”?
Did you had any quotation on the fix or shipping?

Kowi_01

Ok, thank you for the update. I will receive my Suunto 9 peak titanium today, so let’s see. Order has been placed over Amazon, so in case there are any problems it is easier to handle the issue with the customer service.

becco981

@andré-faria yes. I returned to Amazon.

rooldaa

@chrisc92 Hi, could you tell me which software do you use for comparing heart rate data from two devices?

Thanks,
Anton

zhang965

@антось-ролда
Quantified-Self.io
?

Kowi_01

@becco981 did you declare it as defective unit? Was it a problem to return it due to the scratches?

So far everything fine with the watch, but let’s see how it develops during the next days.

becco981

@kowi_01 yes, I declared that it’s “not normal” for a grad 5 titanium to be scratched so easily