Suunto 9 Peak wont download activity without restart
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3rd day in a row where my peak wont automatically download activity I have had to restart watch (12 sec reset) this time it wont even connect after that!.
I have a really important track I need to download and dont want to loose.
I have tried Forget but now Bluetooth wont connect or be seen by both Iphones.
any suggestions?I am fast loosing trust in this Suunto 9 Peak.
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After 3 Resets it has finally connected
and started to download my activity.
if I have anymore trouble with it then Its probably going back, I cant go through this procedure every time I want to sync an activity. -
@tonyg I have never had this happen with 2 different Peak watches for at least 9 months.
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@brad_olwin Unfortunately, I did!! I attempted to see it via the Bluetooth of 3 different iphoneâs and none of them could see it (the watch had no app tied to it at that point as I went through the forget procedure (1 forget on the app, 1 on the watch and 1 in Bluetooth settings on the phone) as mentioned above after 3 x 12 second resets its back to normal, also just synced a 5 hr activity thank goodness.
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No issue here with iPhone 8. Seamless sync
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@andré-faria when the watch had the issue, I tried to see it with:
iPhone 6s
iPhone7
iPhone12Testing after each reset of the watch until after the third time the watch was reset then it finally was seen by all three iPhoneâs, I suspect it was the watch at fault not all the tested iPhoneâs, and the 3 x resetting got it out of its stuck cycle, whatever it was.
As mentioned its now working but didnât enjoy the experience of trying to download a pretty important track that I had recorded, but It did download in the end. -
@tonyg I can imagine that this issue did not feel good at all. Hopefully a firmware update is coming soon and irons out this bug!
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@tonyg I am not aware of any others having similar issues. If this happens again, it is likely an issue with your watch. I would contact support and receive a fix or replacement. @Patrick-Löffler I do not believe this is a bug as it has not been seen before.
Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing
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@brad_olwin Thank you, I will indeed get in touch with support if it happens again under the same circumstances, i.e. Bluetooth appearing not to be broadcasting.
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@brad_olwin Good Point. Have not thought about that! Just wanted to give hope. But thatâs actually not good help.
Apple Watch Ultra (currently on my wrist)
Thinking about going back to Suunto 9 Peak -
@tonyg said in Suunto 9 Peak wont download activity without restart:
@andré-faria when the watch had the issue, I tried to see it with:
iPhone 6s
iPhone7
iPhone12Testing after each reset of the watch until after the third time the watch was reset then it finally was seen by all three iPhoneâs, I suspect it was the watch at fault not all the tested iPhoneâs, and the 3 x resetting got it out of its stuck cycle, whatever it was.
As mentioned its now working but didnât enjoy the experience of trying to download a pretty important track that I had recorded, but It did download in the end.honestly I would contact support, maybe something faulty.
I can test with the 1st iphone SE (same hardware as SE) to see if I can replicate your problem. -
@patrick-löffler No it is good help because 99% of the time it is a bug. It could be still but I have not seen anyone else with this issue. Thanks for contributing!
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@andré-faria thank you,
I hopefully wont be in a position to replicate again for another 12months, I was doing some extent mapping via a hovercraft; therefore used Sailing as the activity and the activity in question was in excess of 5hrs, be a while before Iâm doing that job again in those circumstances, I personally think the software / firmware side got into a tizz; this can happy to a lot of hardware that has firmware installed to control the hardware.
As mentioned I will of course keep an eye on the situation and if I find the Bluetooth not appearing to broadcast again then I may get in touch with Support or just send it back (bought through amazon, so this is often easier than waiting on support.
