1 week on, bugs i found.

lamp21

I’ve acquired s9p a week and using almost daily for my runs. did cycle and swim as well.

bugs that i noticed so far.

HR LED blinks randomly.
Heart rate sensor LED blinks randomly when I’m not wearing the watch. when my watch is on the table or hung beside the window to dry, watch will give off the light when I did not touch it for a long while. It will blink without me touching.
HR LED not blinking when watch is put on the wrist.
I did check my watch settings. monitor HR 24/7 is turned on. at times when i randomly tilt my watch to look at HR LED lights, the LED did not blink. but sometimes, the lights blinks.
Swim activity loaded as Run in strava.
I’m not familiar with this, but would appreciate if there is a solution, or do I need to edit activity in Strava each time i sync a swim.
also the distance on the watch vs Strava is different. I did 11 laps on a pool that totals to 550m, but watch shows 500m or 10 lap equivalent.
watch screen goes to standby during runs.
Selecting Running Basic from the exercise mode.
After i started my activity, during my run, the screen goes off. I will need to click on any button in order to turn on the watch screen to check my status of run. The screen would go off after 5-8 seconds later. These steps are repeated every time when I need to see my watch screen. I may have selected (Settings > General > Backlight > Standby > Off ) that caused this.
In cycling mode with guided navigation, the screen was on all the time. I’m not required to click any button to turn on.
After this issue, I created (Sport mode customization) from the app and amended Settings > General > Backlight > Standby to Adaptive. I am now able view the watch screen when I run without pressing the buttons.
Once I switch to Running Basic, the off screen happens again.
no HR detected / HR sensor LED did not blink throughout the activity.
I did ensure wrist HR is set to “on” before I start my run. While waiting for GPS signal, the watch Heart icon was showing my current HR as usual. so happen to tilt my watch to an angle during my run to check and was surprised that the LED was switched off.
during this run, I also noticed distance not updating on the watch screen. at 9.5km on the watch, this number did not change for 5mins or so. As I was about to stop my run, distance is still showing 9.5km. After ending the run, the final distance is 10.5km. I synced and checked on the app, I realised the GPS was abit off from my route. There isn’t any high buildings during my run.
unable to connect watch to PC desktop.
I’ve used the provided cable. tried all methods, restart watch, restart PC. followed steps provided from suunto website.
downloaded Suunto app on the PC. but the watch is not detected. I wanted to download .fit files from my watch to save in my PC, but not successful.
end up, used app the save .fit file and emailed to myself instead.

Thank you for reading.

Dimitrios Kanellopoulos

Led lights are on only during some navigation in order to warm up the spo2 measurement when you need it.
Swim as run happens to all people in Strava that have on Strava , the privacy - data - remove heart rate (not sure how it’s called in English). So basically go to Strava and enable under privacy the heart rate data.
Make sure the prestart color of the start button is green. You have switched to endurance mode as the default power mode. Use the top button to use performance. It should be green. Press the top button till it goes green.
Due to 3 I think
There is no connection to PC. Only via the app

A Former User

HR LED not blinking when watch is put on the wrist.
I did check my watch settings. monitor HR 24/7 is turned on. at times when i randomly tilt my watch to look at HR LED lights, the LED did not blink. but sometimes, the lights blinks.

This is by design. S9P doesn’t run OHR continuously like S7 or Garmins. Instead the LEDs kick in every 5-10 minutes me thinks. So, there will be periods when the LED lights are off.

lamp21

@dimitrios-kanellopoulos thank you.
Do you mean, pressing the top button can toggle between endurance and performance? (before I start my activity, while waiting for GPS signal)

You are right, I was probably using “endurance” unknowingly. Because the screen was quite dim and I could barely read at night.

I’ve checked that I selected “Performance” in “Battery Mode” because I wanted “max quality for logs”. Both “Basic Running” and my created sports mode customization are using “Performance”.
Now I’m playing with “custom” in “Battery Mode” which allows me to set GPS accuracy, Display timeout and selected what I require. I will try few more runs again and update.

surfboomerang

@lamp21 This is giving you a good overview of the settings
https://www.suunto.com/fy-nl/Support/faq-articles/suunto-9/how-do-i-get-the-most-out-of-the-battery-modes/

andrejsg

@dimitrios-kanellopoulos i did not have any issues with swims showing as swims in strava ‍️

sky-runner

@dimitrios-kanellopoulos said in 1 week on, bugs i found.:

Make sure the prestart color of the start button is green.

This is a mistake that a lot of new users seem to fall into, which points to a bad UX decision. I did that myself several times when I just got S9B. It is beyond me why Suunto keeps insisting on surfacing switching the power mode via a dedicated button that can be easily pressed unintentionally. In my opinion, changing the power mode is something that most users never need and remaining users need very rarely. I remember once I missed a start of a race because I accidentally pressed that button at a race start and the watch wanted me to calibrate the compass, and I couldn’t get out of that mode for more than a minute. I really hated Suunto at that moment.

And I don’t even mention that some users may be color blind.

Giacomo Laffranchini

@nickk I thought the readings were performed every 12 minutes, at least that was my guessing observing the watch and the data-point plotted in the HR graph available a the suunto app.

Does anyone know whether or not Suunto has a plan to allow 1 sec recording of HR (not SPO2, just HR)? I understand this may impact battery life.

The reason for the above is the following: every time I launch the widget that gives you the HR I have very high reading for 10-15 seconds and than the sensor lock on the proper reading and works as expected. What i found annoying is that, every time you manually read our HR the watch seem to add the reading to your data and so you have all those spikes in you daily HR plot

lamp21

thanks @NickK for the LED kick in timing. I now have a better understanding of how this works.

@surfboomerang thanks, I’ve went thru the link, its for Suunto 9 baro i suppose and have an additional “Display in full-color mode”, Brightness %, vibration, bluetooth.
S9P dont have a feature to turn off sound in this menu.

For the passed few days, I’ve played with the top button before i start my activity. Yes, it toggles to a different mode and the amount of battery % indicates which mode I’m currently using.

similarly to @sky-runner , after pressing the top button, I was immediately asked to calibrate my compass. I assume my compass was calibrated once before, and the watch should not ask me again.

yes, I have color blind and I do have difficulty looking at the color. I need to look at the screen for a longer time to determine the color.
I come from a garmin watch background and the green is fuller.

The battery mode that I’m currently using is custom with “Best GPS”, so I notice its blue color at the “Start” button.

Dimitrios Kanellopoulos

@lamp21 I have reported this issue with the battery modes and as @sky-runner said , I do think that’s not good UX

sky-runner

@lamp21 said in 1 week on, bugs i found.:

I assume my compass was calibrated once before, and the watch should not ask me again

In my experience using S9B compass calibration is lost every time when magnetic charger is attached. I don’t know if that is the same with S9P, but based on your experience S9P may have the same issue.

isazi

@sky-runner yes same with S9P.

lamp21

I encounter intermittent charging since the first time I got my watch. but I thought its a small issue and did not take notice.

what happened:

plugged the dongle to my watch to charge. from 18%. takes a few second but not immediately. watch beeps watch is “charging”

after a few minutes. the watch notifies me, “are you going for a training soon? please remember to charge your watch” at 20+%
charging stops.

few seconds later, watch beeps. watch shows “charging” message. and this repeats.

at 60% right now, i saw this thread, to switch off the watch and try to charge again.
https://forum.suunto.com/topic/6866/s9p-did-not-charge-anymore-reboot-helped/11

this did not help. from 60% to 61% charging stops. watch beeps, “charging”

61% to 62% repeat cycle.
62% to 67%. charging stops. watch beeps. “charging”
67% to 69% charging stops. watch beeps. “charging”
69% to 71% charging stops. watch beeps. “charging”
71% to 73% charging stops. watch beeps. “charging”
73% to 76% charging stops. watch beeps. “charging”

the cycle stops.
I realise when the battery is reaching towards 100%, I dont have anymore beeps. and I’m now with 100% battery as i type.

is my dongle having issue? I dont have a friend with a same watch to test this.

I understand that this watch takes about 1 hour to charge fully. but during 1 hour, so many stops and beeps happen at the same time. probably about 10 over beeps if I really notice it.

isazi

@lamp21 interesting. Just happened now?

sartoric

@lamp21
This looks like a connection/disconnection issue
Maybe it’s due to the cable or the dongle or the pc (is it a pc right ? ) sometimes related to some stand-by feature

you should try a different cable, than maybe a different source (another pc, ac brick)

Dimitrios Kanellopoulos

This is a cable magnet issue. I have that with some old cable.

I would ask for a cable replacement support.

lamp21

@isazi nope, since day 1. just that I thought it not a concern. but realised it is after 2 months of use. I got this watch from Amazon, will check out how the replacement works.

lamp21

update
After sending my watch + cable for servicing at my local service centre, I received a new cable.

I had this issue once again, charging stop and charge. Happened 2 times on my charge when I got my watch back. start charging from 20% to 100%.

1 week later after draining, I charge my watch and it did happen 1 time on my charge, from 40% to 91%.

I will continue to monitor this.