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Suunto Race crashed during long activity

Scheduled Pinned Locked Moved Suunto Race
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  • M Offline
    MagoZichele
    last edited by 29 Dec 2023, 07:50

    I was on a long hike, and almost at the end, while “unlocking” the buttons, the Race display went dark for about 30sec and then returned to the main screen. The activity was saved independently but with missing data, such as ascent and descent, number of steps, calories consumed (I then entered them manually taking the data from my son’s Suunto). And also the max and min altitude are incorrect, a decimal has been cut off (205m instead of 2050m, 119m instead of 1190m). This problem had already happened to me a few years ago with my previous S9B, without any specific cause being identified by Suunto assistance. But the fact that it also showed up on the Race put me on alert…!Screenshot_2023-12-29-08-36-24-948_com.stt.android.suunto-edit.jpg

    Z P 2 Replies Last reply 29 Dec 2023, 08:10 Reply Quote 0
    • Z Offline
      zhang965 @MagoZichele
      last edited by 29 Dec 2023, 08:10

      @MagoZichele said in Suunto Race crashed during long activity:

      This problem had already happened to me a few years ago with my previous S9B, without any specific cause being identified by Suunto assistance.

      It’s the suunto cancer, once it’s happened, it will happen again

      Winners Wear Winners

      1 Reply Last reply Reply Quote -3
      • P Offline
        pavel.samokha @MagoZichele
        last edited by 29 Dec 2023, 08:34

        @MagoZichele could you send logs? and let me in DM know email you use for Suunto App

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        1 Reply Last reply Reply Quote 0
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