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TSS Incorrect display on each Monday

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  • S Offline
    Swaddy61 Silver Members @Guest
    last edited by 22 Jan 2024, 11:54

    @tomasbartko Not seeing it on my vertical? This morning showed zero TSS for this week, for me.

    SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

    ? S 2 Replies Last reply 22 Jan 2024, 12:38 Reply Quote 0
    • ? Offline
      A Former User @Swaddy61
      last edited by 22 Jan 2024, 12:38

      @Swaddy61 Can be that not all users are affected, I don’t have this knowledge.

      1 Reply Last reply Reply Quote 0
      • S Offline
        surfboomerang @Swaddy61
        last edited by 22 Jan 2024, 12:48

        @Swaddy61 Does it depend on the “first day of the week” setting? Some will say Sunday others (like me) set it to Monday. I also have the issue described above.

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        1 Reply Last reply Reply Quote 0
        • S Offline
          Swaddy61 Silver Members
          last edited by 22 Jan 2024, 13:38

          An odd one, for sure! I am set to Monday being first day, so it isn’t that reason for me (Vertical).

          SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

          1 Reply Last reply Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @Tomas Fejfar
            last edited by 22 Jan 2024, 18:47

            @Tomas-Fejfar Has the watch synced with the app on Monday. If your sleep data are recorded you should see correct TSS.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            M G T 3 Replies Last reply 22 Jan 2024, 18:59 Reply Quote 0
            • M Offline
              Magnus Bengtsson @Brad_Olwin
              last edited by 22 Jan 2024, 18:59

              I have the same issue. I have tracked my sleep. The data is always yesterdays, TSS and the other training metrics on the watch. In the app it’s up to date.

              1 Reply Last reply Reply Quote 0
              • G Offline
                ggrego @Brad_Olwin
                last edited by 22 Jan 2024, 19:18

                @Brad_Olwin problème connu par suunto sa fait 2 mois que l’on attend une mise à jour qui fonctionne quel réactivité sa fait peur les activité ont 1 jour de décalage

                1 Reply Last reply Reply Quote 1
                • T Offline
                  Tomas Fejfar Bronze Member @Brad_Olwin
                  last edited by 22 Jan 2024, 21:01

                  @Brad_Olwin I just opened app, synchronized all data, same result. It means without changes in my watch.

                  S 1 Reply Last reply 22 Jan 2024, 21:56 Reply Quote 0
                  • S Offline
                    SuuntoR Bronze Member @Tomas Fejfar
                    last edited by 22 Jan 2024, 21:56

                    @Tomas-Fejfar I think this is a bug that has been there since the launch. Mostly also the tss etc. scores are not the same as in your app. At least for me and also many users in this forum: only a soft reset or power off and back on helps. I come here to this forum every day to look if there would be any signs fixing this 😅 its been already 3 months since the release, I hope and would really appreciate if Suunto could fix this finally… I sold my SR because this bug is that annoying to me. But will be happy to buy one back when the fix is there. Great watch otherwise and the app is so good.

                    R 1 Reply Last reply 23 Jan 2024, 07:45 Reply Quote 0
                    • R Offline
                      renton82 Platinum Member @SuuntoR
                      last edited by 23 Jan 2024, 07:45

                      Suunto is too slow to react, this bug should have been fixed some days later, but now it’s almost 3 months… and it was one of the most important feature that was introduced, very disappointed…

                      1 Reply Last reply Reply Quote 8
                      • I Offline
                        isazi Moderator
                        last edited by 23 Jan 2024, 10:51

                        As far as I know, this is fixed in testing firmware and will be released in next update.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        R T 2 Replies Last reply 23 Jan 2024, 11:03 Reply Quote 2
                        • R Offline
                          renton82 Platinum Member @isazi
                          last edited by renton82 23 Jan 2024, 11:03

                          @isazi The question is : “when”… 😧

                          L G 2 Replies Last reply 23 Jan 2024, 11:24 Reply Quote 2
                          • L Offline
                            Likarnik Bronze Member @renton82
                            last edited by 23 Jan 2024, 11:24

                            @renton82 june is coming 😄

                            1 Reply Last reply Reply Quote 5
                            • G Offline
                              ggrego @renton82
                              last edited by 23 Jan 2024, 11:25

                              @renton82 bonne question quand ? Pour ma part pareil sur la vfc plage basse et moyenne pas les mêmes sur la montre et l application de rien 55 sur la montre 57 sur l application rien mais il y a bien un problème de synchronisation entre l’application et la montre

                              1 Reply Last reply Reply Quote 0
                              • L Offline
                                larrybbaker @Guest
                                last edited by 23 Jan 2024, 15:15

                                @tomasbartko I am not seeing it on my Vertical currently - but will have to check next Monday - if that is the problematic day.

                                SV Solar
                                iPhone 16 Pro

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  Tomas Fejfar Bronze Member @isazi
                                  last edited by 23 Jan 2024, 17:57

                                  @isazi thank you for good news. Could you, please, confirm to me, that in testing firmware is correction other mistake which I think is pretty connected with this one? I don´t see TSS today, I have to wait till tomorrow.
                                  This is what I see today.
                                  Training: no activities,
                                  Duration correctly shows time.
                                  App and watches are synchronized. This is my everyday “mistake”. Tomorrow I will see my today´s activity in training and there is no dependency if I synchronize watches and app or not.

                                  d8154495-0f18-4460-8c6b-70cfa5328b0f-image.png

                                  G B 2 Replies Last reply 23 Jan 2024, 19:22 Reply Quote 0
                                  • G Offline
                                    ggrego @Tomas Fejfar
                                    last edited by 23 Jan 2024, 19:22

                                    @Tomas-Fejfar bonjour si vous éteigniez votre montre et vous la rallumer le tss sera visible sur la montre

                                    T 1 Reply Last reply 23 Jan 2024, 19:50 Reply Quote 0
                                    • T Offline
                                      Tomas Fejfar Bronze Member @ggrego
                                      last edited by 23 Jan 2024, 19:50

                                      @ggrego Merci pour le conseil, mais je ne pense pas que “le pied doit s’adapter à la chaussure mais la chaussure doit s’adapter au pied”. Je ne redémarrerai pas la montre tous les jours.

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        Brad_Olwin Moderator @Tomas Fejfar
                                        last edited by 24 Jan 2024, 16:04

                                        @Tomas-Fejfar This is corrected as well in the testing firmware.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        G R 2 Replies Last reply 24 Jan 2024, 18:39 Reply Quote 0
                                        • G Offline
                                          GiPFELKiND Silver Members @Brad_Olwin
                                          last edited by 24 Jan 2024, 18:39

                                          @Brad_Olwin when the new Software will released? 🤷🏼

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          B 1 Reply Last reply 24 Jan 2024, 19:23 Reply Quote -1
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