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Suunto Vertical faulty screen or some weird bug? Watch is brand new.

Scheduled Pinned Locked Moved Suunto Vertical
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  • L Offline
    laurikupari
    last edited by 29 Jan 2024, 15:19

    20240129_161412.jpg

    Anyone else have this? that small black spot moves up and down on that vertical bar when scrolling touch screen. It only shows up on vertical bars (sleep, steps, kcal) and moves up and down in all of them.

    Also seems like it disappears at least on that sleep bar if i click buttons down and back up, but shows up again if using touch screen.

    I uploaded video how it looks like when scrolling. Its less noticeable on video but if you watch with phone or pc with good screen you should see it.

    https://youtube.com/shorts/cb7dQOBf3m0

    Refunded faulty Suunto Race last week because factory screen burn in, and now hoping this is some bug and not faulty screen again.

    M F 2 Replies Last reply 29 Jan 2024, 19:18 Reply Quote 2
    • M Offline
      mlakis Bronze Member @laurikupari
      last edited by 29 Jan 2024, 19:18

      @laurikupari, I can confirm that it also appears to my Vertical too, so I assume it’s just a “graphics glitch” in rendering the bar graph when scrolling.

      No faulty watch I suppose so!

      G 1 Reply Last reply 30 Jan 2024, 06:16 Reply Quote 4
      • T Online
        Tieutieu Platinum Member
        last edited by 29 Jan 2024, 19:49

        I had noticed that artefact too right after the SV was released in may. Never noticed again with the new ui.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        T 1 Reply Last reply 29 Jan 2024, 19:53 Reply Quote 2
        • T Online
          Todd Danielczyk Gold Members @Tieutieu
          last edited by Todd Danielczyk 29 Jan 2024, 19:53

          @Tieutieu same here. Latest iteration of software 2.30.38 I no longer have the pixelation while using the touchscreen shown in the video.

          I 1 Reply Last reply 29 Jan 2024, 22:52 Reply Quote 0
          • F Offline
            freeheeler @laurikupari
            last edited by freeheeler 29 Jan 2024, 19:57

            @laurikupari
            don’t worry, it’s a minor graphic issue. happens every now and then with several of my watches, not only in bar charts but also in graphs.
            I don’t even notice anymore unless I focus 🙈

            living sideways

            1 Reply Last reply Reply Quote 2
            • I Offline
              inkognito Platinum Member @Todd Danielczyk
              last edited by 29 Jan 2024, 22:52

              @Todd-Danielczyk I can still see this with 2.30.38. And not only in sleep bar chart. Also in Resources or HRV bar charts when I move those up/down/left/right…

              SV: fingers crossed :D
              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
              Despite some pretty bad luck, I still love Suunto!

              T L 2 Replies Last reply 30 Jan 2024, 00:34 Reply Quote 2
              • T Online
                Todd Danielczyk Gold Members @inkognito
                last edited by 30 Jan 2024, 00:34

                @inkognito ah, OK! I noticed it when I first got the vertical in the solar and sleep but after the latest update I haven’t seen it. For me it hasn’t shown back up in any of the graphs so I took it as fixed for good.

                1 Reply Last reply Reply Quote 1
                • L Offline
                  laurikupari @inkognito
                  last edited by 30 Jan 2024, 06:04

                  @inkognito do you have non solar version like me? Looks like people with solar version have it fixed on latest SW according to my post replys 🙂

                  1 Reply Last reply Reply Quote 1
                  • G Offline
                    gerasimos Bronze Member @mlakis
                    last edited by gerasimos 30 Jan 2024, 06:16

                    @mlakis also in bar zones indicator it’s not perfect lines…but its ok everything else is perfect in vertical 😝

                    IMG_20240130_081304.jpg

                    plus this to summarize in one topic:
                    https://forum.suunto.com/topic/10220/black-spray-in-menu/3?_=1706596466642

                    Suunto Vertical Ti
                    Suunto S9 gen1
                    Suunto Ambit3 peak

                    1 Reply Last reply Reply Quote 0
                    • T Online
                      Tieutieu Platinum Member
                      last edited by Tieutieu 30 Jan 2024, 08:10

                      Do we all agree that those interface artefacts or “imperfections” have no impact on SV operation ?! 😛

                      Let’s hope that real annoying bugs that exists will be corrected first ! 😀

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      G 1 Reply Last reply 30 Jan 2024, 08:24 Reply Quote 5
                      • G Offline
                        gerasimos Bronze Member @Tieutieu
                        last edited by 30 Jan 2024, 08:24

                        @Tieutieu its a FANTASTIC watch!! BEAST.

                        Suunto Vertical Ti
                        Suunto S9 gen1
                        Suunto Ambit3 peak

                        1 Reply Last reply Reply Quote 3
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