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    BT connection drop

    Scheduled Pinned Locked Moved Suunto Race
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    • ppresingP Offline
      ppresing Bronze Member
      last edited by ppresing

      In the past month of RACE use, I’ve noticet at least once a week, that Race is not syncing with Suunto app any more. A small yellow dot appears at the sync icon in the app. In the phone BT settings there is status ‘connected’! Soft reset of Race, toggle ON/OFF airplane mode on the watch an phone, BT on phone, restarting the app, nore the restarting phone doesn’t help. It always happens during the night. I always get this issue in the morning! The only thing that helps, is unpair and pair again Race and Phone. Than is stable again for 4,5 days. Using iPhone 11 with latest FW instaled. Any suggestions?

      jjorgemouraJ Brad_OlwinB 2 Replies Last reply Reply Quote 1
      • jjorgemouraJ Offline
        jjorgemoura @ppresing
        last edited by

        @ppresing Have a SV and also have this problem, maybe once a month.

        Last time, I fixed the problem without needing to “forget the app on the watch”. Forgetting the watch in the BT stack on the iPhone was enough to trigger the pairing again.

        Suunto 9 Baro Titanium
        Suunto Vertical Titanium Solar Forest

        1 Reply Last reply Reply Quote 0
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @ppresing
          last edited by

          @ppresing I have filed a bug with Suunto about this.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 1
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