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    Suunto heart rate belt with Race - major issues at the start of each exercise

    Scheduled Pinned Locked Moved Accessories and other products
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    • L Offline
      landlord4714 @sir_max
      last edited by

      @sir_max I’ve used saliva when no liquids have been available, but I don’t have this spike at the start either.

      I would assume your sweat is moistening it after a while and letting it read correctly.

      1 Reply Last reply Reply Quote 0
      • S Offline
        sir_max Bronze Member
        last edited by

        Thanks all - I’ve tried wetting it first and warming up without starting the watch and the heart rate displayed seems normal (<100bpm). I turn off wrist on and off, pair on and off to no avail and it happened again today with a slow recovery jog.

        I’ll try the gel and if it still has issues, I’ll contact support about it - thanks.

        Screenshot_20240313-132413.png

        L 1 Reply Last reply Reply Quote 1
        • L Offline
          landlord4714 @sir_max
          last edited by landlord4714

          @sir_max

          Just for reference this is what my suunto HR monitor looks like.
          Screenshot_20240313-124617.png

          S 1 Reply Last reply Reply Quote 0
          • S Offline
            sir_max Bronze Member @landlord4714
            last edited by

            @landlord4714 thanks, I have an old belt with my ambit 2 and this was the chart I was expecting. I’ll try again one more time and will message support. Thanks for the comparison

            Brad_OlwinB 1 Reply Last reply Reply Quote 1
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @sir_max
              last edited by

              @sir_max There may be issues with some belts. I don’t use gel and if you have made the belt wet and still see this contact support. I think you should be sent a new belt. Sensor is likely fine

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              S 1 Reply Last reply Reply Quote 1
              • S Offline
                sir_max Bronze Member @Brad_Olwin
                last edited by

                @Brad_Olwin Thanks for the advice!

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  Mattg576 @sir_max
                  last edited by

                  @sir_max I noticed exactly the same issue using a Suunto belt with my Race, I never had this previously with my Ambit 3peak.

                  I now enter the sport mode I want to use whilst on my way to my run (I usually drive out of town) so it’s had some time to settle down & it then works fine when I start the activity.

                  Not ideal but seems to be a workaround that I’m happy with.

                  Race
                  9 Peak
                  Ambit 3 Peak
                  Ambit 2R (sold)
                  Suunto T3d (expired)

                  S 1 Reply Last reply Reply Quote 2
                  • S Offline
                    sir_max Bronze Member @Mattg576
                    last edited by

                    @Mattg576 Thanks for sharing - how long do you need it to settle? Maybe i’ll even start a fake run to 100% get it going.

                    M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73
                      last edited by

                      just for the sake of testings : do anyone with this HR starting issues have other watches than SuuntoRace and could try with it and the same HRbelt ? Just to know if it is the Race itself or the belt/sensor/body combination ?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      M Francesco PaganoF 2 Replies Last reply Reply Quote 1
                      • M Offline
                        Mattg576 @sir_max
                        last edited by

                        @sir_max only a few minutes seems to do the trick.

                        Last night I had to dash straight out for a run as the light was fading & I didn’t have a head torch so couldn’t wait the few minutes I normally would & the HR was all over the place again for the first 5 minutes.

                        (It turned into a bit of a threshold session as it was getting darker by the minute & I was in the middle of nowhere).

                        5800ecc3-fd36-49d8-a061-c0757ace6916-image.png

                        Race
                        9 Peak
                        Ambit 3 Peak
                        Ambit 2R (sold)
                        Suunto T3d (expired)

                        Mff73M 1 Reply Last reply Reply Quote 1
                        • M Offline
                          Mattg576 @Mff73
                          last edited by

                          @Mff73 I used a 9peak for a few months before getting the Race & don’t recall seeing the issue with that.

                          I’ve given it to a mate so will borrow it back & have a play👍

                          Race
                          9 Peak
                          Ambit 3 Peak
                          Ambit 2R (sold)
                          Suunto T3d (expired)

                          1 Reply Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73 @Mattg576
                            last edited by

                            @Mattg576
                            i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                            It may not be the Race watch itself.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            S ? 2 Replies Last reply Reply Quote 1
                            • S Offline
                              sir_max Bronze Member @Mff73
                              last edited by sir_max

                              @Mff73 I’ve replaced the battery, washed the belt - at this point, I’m going to report the issue to Suunto, could be the belt is failing though it’s weird only the start. I bought the belt shortly after the race came out

                              Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @sir_max
                                last edited by

                                @sir_max The belt should last longer than this.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                1 Reply Last reply Reply Quote 1
                                • M Offline
                                  Mattg576 @sir_max
                                  last edited by

                                  @sir_max I got my Suunto HR belt with an Ambit 3 peak (HR) as a set in 2017 & it was secondhand then.

                                  It gets the occasional wash & regular battery changes but other than the issue we’ve discussed works perfectly.

                                  I’m sure a previous Suunto would alert me when the battery was running low (Ambit 3 peak, ambit 2R or a T3) I’d be interested to know if the Race does a similar thing ?

                                  Race
                                  9 Peak
                                  Ambit 3 Peak
                                  Ambit 2R (sold)
                                  Suunto T3d (expired)

                                  1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @Mff73
                                    last edited by

                                    @Mff73 said in Suunto heart rate belt with Race - major issues at the start of each exercise:

                                    @Mattg576
                                    i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                                    It may not be the Race watch itself.

                                    You can “measure” if the belt is damaged or not, check this video
                                    https://www.youtube.com/watch?v=QXJ0spt9A1E&t=325s

                                    Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Guest
                                      last edited by

                                      @André-Faria

                                      I’ve tried replacing the HRB battery, resetting pairing etc… still get this issue - any ideas?

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        DF130 Bronze Member
                                        last edited by

                                        Just adding my 2c: I‘ve had (have) similar issues with my S9P and a new Suunto belt - sensor is the same, battery is quite new (and has a decent charge as verified via a BT app), but since I have started using the new belt (same running attire, always wetting it before running) I almost always get a very high HR (180-190) for roughly the first 2k, everything settles down after that. Generally, there are no issues if I wear the belt for some time before setting off for a run and I have not experienced issues w/ other sports, eg HIIT. Almost seems as if the belt needs „proper“ sweat to work 😀!

                                        Brad_OlwinB 1 Reply Last reply Reply Quote 2
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @DF130
                                          last edited by

                                          @DF130 should not happen and virtually never happens to me. I use the belt 6 days per week and do not have high HR at beginning of running or skimo.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          S GiPFELKiNDG 2 Replies Last reply Reply Quote 1
                                          • S Offline
                                            sir_max Bronze Member @Brad_Olwin
                                            last edited by

                                            @Brad_Olwin support said to try and pair the belt to the phone app and see… not sure how it will help but will try tmr

                                            1 Reply Last reply Reply Quote 0
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