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    Suunto heart rate belt with Race - major issues at the start of each exercise

    Scheduled Pinned Locked Moved Accessories and other products
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    • L Offline
      landlord4714 @sir_max
      last edited by landlord4714

      @sir_max

      Just for reference this is what my suunto HR monitor looks like.
      Screenshot_20240313-124617.png

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        sir_max Bronze Member @landlord4714
        last edited by

        @landlord4714 thanks, I have an old belt with my ambit 2 and this was the chart I was expecting. I’ll try again one more time and will message support. Thanks for the comparison

        Brad_OlwinB 1 Reply Last reply Reply Quote 1
        • Brad_OlwinB Offline
          Brad_Olwin Moderator @sir_max
          last edited by

          @sir_max There may be issues with some belts. I don’t use gel and if you have made the belt wet and still see this contact support. I think you should be sent a new belt. Sensor is likely fine

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          S 1 Reply Last reply Reply Quote 1
          • S Offline
            sir_max Bronze Member @Brad_Olwin
            last edited by

            @Brad_Olwin Thanks for the advice!

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              Mattg576 @sir_max
              last edited by

              @sir_max I noticed exactly the same issue using a Suunto belt with my Race, I never had this previously with my Ambit 3peak.

              I now enter the sport mode I want to use whilst on my way to my run (I usually drive out of town) so it’s had some time to settle down & it then works fine when I start the activity.

              Not ideal but seems to be a workaround that I’m happy with.

              Race
              9 Peak
              Ambit 3 Peak
              Ambit 2R (sold)
              Suunto T3d (expired)

              S 1 Reply Last reply Reply Quote 2
              • S Offline
                sir_max Bronze Member @Mattg576
                last edited by

                @Mattg576 Thanks for sharing - how long do you need it to settle? Maybe i’ll even start a fake run to 100% get it going.

                M 1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73
                  last edited by

                  just for the sake of testings : do anyone with this HR starting issues have other watches than SuuntoRace and could try with it and the same HRbelt ? Just to know if it is the Race itself or the belt/sensor/body combination ?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  M Francesco PaganoF 2 Replies Last reply Reply Quote 1
                  • M Offline
                    Mattg576 @sir_max
                    last edited by

                    @sir_max only a few minutes seems to do the trick.

                    Last night I had to dash straight out for a run as the light was fading & I didn’t have a head torch so couldn’t wait the few minutes I normally would & the HR was all over the place again for the first 5 minutes.

                    (It turned into a bit of a threshold session as it was getting darker by the minute & I was in the middle of nowhere).

                    5800ecc3-fd36-49d8-a061-c0757ace6916-image.png

                    Race
                    9 Peak
                    Ambit 3 Peak
                    Ambit 2R (sold)
                    Suunto T3d (expired)

                    Mff73M 1 Reply Last reply Reply Quote 1
                    • M Offline
                      Mattg576 @Mff73
                      last edited by

                      @Mff73 I used a 9peak for a few months before getting the Race & don’t recall seeing the issue with that.

                      I’ve given it to a mate so will borrow it back & have a play👍

                      Race
                      9 Peak
                      Ambit 3 Peak
                      Ambit 2R (sold)
                      Suunto T3d (expired)

                      1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73 @Mattg576
                        last edited by

                        @Mattg576
                        i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                        It may not be the Race watch itself.

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        S ? 2 Replies Last reply Reply Quote 1
                        • S Offline
                          sir_max Bronze Member @Mff73
                          last edited by sir_max

                          @Mff73 I’ve replaced the battery, washed the belt - at this point, I’m going to report the issue to Suunto, could be the belt is failing though it’s weird only the start. I bought the belt shortly after the race came out

                          Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @sir_max
                            last edited by

                            @sir_max The belt should last longer than this.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              Mattg576 @sir_max
                              last edited by

                              @sir_max I got my Suunto HR belt with an Ambit 3 peak (HR) as a set in 2017 & it was secondhand then.

                              It gets the occasional wash & regular battery changes but other than the issue we’ve discussed works perfectly.

                              I’m sure a previous Suunto would alert me when the battery was running low (Ambit 3 peak, ambit 2R or a T3) I’d be interested to know if the Race does a similar thing ?

                              Race
                              9 Peak
                              Ambit 3 Peak
                              Ambit 2R (sold)
                              Suunto T3d (expired)

                              1 Reply Last reply Reply Quote 1
                              • ? Offline
                                A Former User @Mff73
                                last edited by

                                @Mff73 said in Suunto heart rate belt with Race - major issues at the start of each exercise:

                                @Mattg576
                                i read this post again, and it seems that no one mentionned that, either the sensor battery could be weak (so it could be worth trying to change to a new one) or the belt itself could become to be out of usage or dirty …
                                It may not be the Race watch itself.

                                You can “measure” if the belt is damaged or not, check this video
                                https://www.youtube.com/watch?v=QXJ0spt9A1E&t=325s

                                Brad_OlwinB M 2 Replies Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @Guest
                                  last edited by

                                  @André-Faria

                                  I’ve tried replacing the HRB battery, resetting pairing etc… still get this issue - any ideas?

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    DF130 Bronze Member
                                    last edited by

                                    Just adding my 2c: I‘ve had (have) similar issues with my S9P and a new Suunto belt - sensor is the same, battery is quite new (and has a decent charge as verified via a BT app), but since I have started using the new belt (same running attire, always wetting it before running) I almost always get a very high HR (180-190) for roughly the first 2k, everything settles down after that. Generally, there are no issues if I wear the belt for some time before setting off for a run and I have not experienced issues w/ other sports, eg HIIT. Almost seems as if the belt needs „proper“ sweat to work 😀!

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 2
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @DF130
                                      last edited by

                                      @DF130 should not happen and virtually never happens to me. I use the belt 6 days per week and do not have high HR at beginning of running or skimo.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      S GiPFELKiNDG 2 Replies Last reply Reply Quote 1
                                      • S Offline
                                        sir_max Bronze Member @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin support said to try and pair the belt to the phone app and see… not sure how it will help but will try tmr

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          Ok a couple of things here.

                                          First of all in the end all belts wear out. Suunto could replace it if needed but we are not there yet

                                          • change the battery. Make sure you get a non expired well stored battery. I say this to exclude kiosk batteries.
                                          • Wash the belt without soap. Let it dry.
                                          • Use a little of dishwasher cleaner only directly to the pads and rub it gently with the dish cleaning sponge on the soft side. This will remove any body residue pile ups.
                                          • wear the belt and test after that without washing off the soap used in the step before. It will act as conducting. Do not wear a t-shirt.
                                          • if all goes well, then wear a t-shirt. Test again. Does it create electrostatic that the belt picks up? Imitate a run static, to perhaps create electrostatic via the t-shirt.
                                          • if all goes well you are good to go. Notice if this procedure is needed more and more often that it’s not possible anymore and then replace the belt.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          M Mff73M 2 Replies Last reply Reply Quote 5
                                          • M Offline
                                            Matúš Bronze Member @Dimitrios Kanellopoulos
                                            last edited by

                                            @Dimitrios-Kanellopoulos said in Suunto heart rate belt with Race - major issues at the start of each exercise:

                                            • change the battery. Make sure you get a non expired well stored battery. I say this to exclude kiosk batteries.

                                            I’m using a Garmin HRM-Dual belt: with reference to this point, I have found out that it is needed a reset of the device during the battery change. I do not know if this is requested even for Suunto belt device, but by resetting mine I have solved different problems as wrong “average” HR data, frequent not expected HR variation and HR registration stalling.

                                            Suunto 9 Peak Pro Titanium Slate
                                            Suunto Spartan Sport

                                            #swatt

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