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Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • L Offline
    Luís Pinto Platinum Member @Akos Hajas
    last edited by 25 Aug 2018, 15:31

    @akoshajas Even beta apps are tested before release, or not? Why these persistent errors? How we will get new features if basic issues are not solved?.. 😞

    SR
    Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by 25 Aug 2018, 15:37

      At some point this was ok.

      Then it broke at the latest releases.

      @Luís-Pinto weren’t you among the people who wanted fast updates on beta ? We can pull back to latest release for example. Let’s not start this way.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      L S 2 Replies Last reply 25 Aug 2018, 15:43 Reply Quote 0
      • L Offline
        Luís Pinto Platinum Member @Dimitrios Kanellopoulos
        last edited by 25 Aug 2018, 15:43

        @Dimitrios-Kanellopoulos Me? are you joking? I prefer reviewed betas. We notes very quickly when errors are here. Developers don’t? You don’t answer my questions.

        SR
        Site (gr7vel spin): https://youtube.com/channel/UCfHM0mXWS8S61h70Rzj9mfA

        D 1 Reply Last reply 25 Aug 2018, 15:52 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager @Luís Pinto
          last edited by 25 Aug 2018, 15:52

          @Luís-Pinto yes we do, but for example I don’t have this issue. Beta versions are tested at least 2 weeks.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • S Offline
            SlaSh Platinum Member @Dimitrios Kanellopoulos
            last edited by SlaSh 25 Aug 2018, 19:43

            @Dimitrios-Kanellopoulos what is worst that for some it is broken, for some it is not, I get correct HR values for my workouts… it is nightmare to troubleshoot random issue…

            D 1 Reply Last reply 26 Aug 2018, 08:33 Reply Quote 1
            • D Offline
              Dimitrios Kanellopoulos Community Manager @SlaSh
              last edited by 26 Aug 2018, 08:33

              @SlaSh exactly. However its bad. Nothing else. Its not almost a year I personally have the app on my phone (android ) and still the freaking data.

              My vacation end in one week…

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 27 Aug 2018, 06:40

                @akoshajas hi

                Can I have the links from Movescount and from the suunto app or sportstracker from the bad hr data?

                Developers asked about it.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                A 1 Reply Last reply 27 Aug 2018, 12:02 Reply Quote 0
                • A Offline
                  Akos Hajas @Dimitrios Kanellopoulos
                  last edited by 27 Aug 2018, 12:02

                  @Dimitrios-Kanellopoulos Hi, of course…
                  http://www.movescount.com/de/moves/move238245755

                  https://app.suunto.com/move/akoshajas/5b7fede68bfe5d764b125631

                  Thank you for your help 👍

                  D 1 Reply Last reply 27 Aug 2018, 14:03 Reply Quote 1
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Akos Hajas
                    last edited by 27 Aug 2018, 14:03

                    @akoshajas top! Let’s solve this

                    BTW in ragards to this and triggered by @Luís-Pinto I asked on Facebook and on all test groups, as well developers if they had any hr differences and there was noone that had more than 1bpm difference that can happen due to rounding errors. I am forwarding now your issue.

                    Thanks again.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    A 2 Replies Last reply 27 Aug 2018, 14:08 Reply Quote 2
                    • A Offline
                      Akos Hajas @Dimitrios Kanellopoulos
                      last edited by 27 Aug 2018, 14:08

                      @Dimitrios-Kanellopoulos Thanks again 👍👏👍

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        Jani Kaikkonen Bronze Member
                        last edited by 27 Aug 2018, 14:21

                        @Dimitrios-Kanellopoulos do you need more data? If needed, I could provide some example on the same issue, too.

                        D 1 Reply Last reply 27 Aug 2018, 14:31 Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @Jani Kaikkonen
                          last edited by 27 Aug 2018, 14:31

                          @Jani-Kaikkonen let me come back to this when I have a reply.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 2
                          • I Offline
                            iuliant
                            last edited by iuliant 9 May 2018, 06:29 5 Sept 2018, 05:50

                            Hi guys! I hope not to mess up by posting this here but didn’t manage to find how exactly can I download the beta version for the Suunto App in order to test it. Does anyone have some info about the testflight app invitation codes or about this process and how i can help as a tester with the beta release cycle of the app?

                            Thanks!


                            Later edit: Sorry for spamming, finally managed to access the link for beta testing, it seems that the firewall from the job office was blocking my access to the TestFlight link. Cheers!

                            SSSWHR Baro 2.0.42 | Suunto App 1.3.0 (6337) | iPhone 7

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              Tim4c Silver Members
                              last edited by Tim4c 9 May 2018, 08:59 5 Sept 2018, 08:53

                              Hi @iuliant, You have to make a request on this page for iOS or for Android. Then, you will receive an email from Testflight. (it took about a week for me)

                              More informations iOS

                              More informations Android

                              Suunto Spartan WHRB, iPhone XR, Suunto App beta, almost always on the last update.

                              I 1 Reply Last reply 5 Sept 2018, 09:11 Reply Quote 1
                              • I Offline
                                iuliant @Tim4c
                                last edited by 5 Sept 2018, 09:11

                                @Tim4c - thanks man, yep, managed to apply and obtained the invitation code for the Testflight app. Also downloaded the app and had the pleasant surprise to notice that my previous syncs with the Suunto App didn’t vanished after upgrading the AppStore version of the app to the latest beta build. Also started messing around with the beta app 🙂

                                SSSWHR Baro 2.0.42 | Suunto App 1.3.0 (6337) | iPhone 7

                                1 Reply Last reply Reply Quote 2
                                • A Offline
                                  Akos Hajas @Dimitrios Kanellopoulos
                                  last edited by 7 Sept 2018, 21:29

                                  @Dimitrios-Kanellopoulos Hi, after the last update they fixed the average HR but the max HR ist still incorrect…☹️
                                  1_1536355650818_1A80184E-D180-4854-B860-F4142BFC067F.jpeg 0_1536355650812_5BD87716-CE5D-4387-8495-8A1F766958DA.jpeg

                                  1 Reply Last reply Reply Quote 4
                                  • S Offline
                                    Shrek3k
                                    last edited by 9 Sept 2018, 16:13

                                    SSWHR & Android - avg & max HR are displayed correctly in Suunto App for Cycling, Indoor Cycling and Running … at least the last 7 exercises …

                                    using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                    OS - Android 15/Pixel Pro 7

                                    A 1 Reply Last reply 9 Sept 2018, 22:56 Reply Quote 0
                                    • A Offline
                                      Akos Hajas @Shrek3k
                                      last edited by 9 Sept 2018, 22:56

                                      @Shrek3k yeah but you’ve Sunnto Spartan Sport Wrist HR and I’m using the Belt HR

                                      D S 2 Replies Last reply 10 Sept 2018, 07:28 Reply Quote 0
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Akos Hajas
                                        last edited by 10 Sept 2018, 07:28

                                        @akoshajas recreated the bug

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

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                                        • S Offline
                                          Shrek3k @Akos Hajas
                                          last edited by Shrek3k 9 Oct 2018, 16:10 10 Sept 2018, 16:09

                                          @akoshajas got it, and the bug has been recreated … only slight correction - I usually do not use the internal sensor OHR, but a Scosche Rhythm+ … obviously even that makes a difference (however and why ever …)

                                          using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                          OS - Android 15/Pixel Pro 7

                                          D 1 Reply Last reply 10 Sept 2018, 16:12 Reply Quote 0
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