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Partial black Maps Problem

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  • M Offline
    matteo_000 @GiPFELKiND
    last edited by 20 Mar 2024, 16:28

    @GiPFELKiND sometimes I have had the same problem at the beginning of march in Italy on Dolomiti mountains (Alta Badia) with ski sport mode customized.

    Suunto Vertical All Black - Italy

    G 1 Reply Last reply 20 Mar 2024, 17:14 Reply Quote 0
    • G Online
      GiPFELKiND Silver Members @matteo_000
      last edited by 20 Mar 2024, 17:14

      @matteo_000 And what you have done to got the map right?

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      M I 2 Replies Last reply 21 Mar 2024, 07:46 Reply Quote 0
      • M Offline
        matteo_000 @GiPFELKiND
        last edited by 21 Mar 2024, 07:46

        @GiPFELKiND nothing… 🙄 🤷

        Suunto Vertical All Black - Italy

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        • I Offline
          isazi Moderator @GiPFELKiND
          last edited by 21 Mar 2024, 09:24

          @GiPFELKiND I think the best course of action is to provide the exact position of the issue to @pavel-samokha

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          P M 2 Replies Last reply 21 Mar 2024, 09:26 Reply Quote 0
          • P Offline
            pavel.samokha @isazi
            last edited by 21 Mar 2024, 09:26

            @isazi Yes, @GiPFELKiND please provide us location

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            G 2 Replies Last reply 21 Mar 2024, 09:36 Reply Quote 0
            • G Online
              GiPFELKiND Silver Members @pavel.samokha
              last edited by 21 Mar 2024, 09:36

              @pavel-samokha As a Screenshot?!

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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              • G Online
                GiPFELKiND Silver Members @pavel.samokha
                last edited by 21 Mar 2024, 09:37

                @pavel-samokha said in Partial black Maps Problem:

                @isazi Yes, @GiPFELKiND please provide us location

                Screenshot_2024-03-21-10-37-42-777_com.google.android.apps.maps.jpg

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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                • M Offline
                  matteo_000 @isazi
                  last edited by 21 Mar 2024, 12:12

                  @isazi @pavel-samokha I’m sorry but I don’t remember exactly where I was when I detected the map problem…it happened at the beginning of the month. 😕

                  Suunto Vertical All Black - Italy

                  P 1 Reply Last reply 21 Mar 2024, 13:50 Reply Quote 0
                  • P Offline
                    pavel.samokha @matteo_000
                    last edited by 21 Mar 2024, 13:50

                    @matteo_000 No problem, but in general we ask when any map tile fails to load (you see black grid) to send us logs immediately after you finish your workout and let us know about it here

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                    M 1 Reply Last reply 24 Mar 2024, 21:05 Reply Quote 1
                    • M Offline
                      matteo_000 @pavel.samokha
                      last edited by matteo_000 24 Mar 2024, 21:05

                      20240324_114527.jpg

                      @pavel-samokha the same problem this morning with MTB mode customized. I have sent the log through the function in the App.

                      Suunto Vertical All Black - Italy

                      1 Reply Last reply Reply Quote 3
                      • Z Offline
                        zmubinee
                        last edited by 15 May 2024, 06:23

                        From what I have observed. The first picture is zoomed 500m while the second picture is zoomed 1km. So maybe, the 500m has given you more details regarding your location, this may indicate a trail near you or a way but not that popular. I wonder if the red line indicates a road and maybe you are in an open area?

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