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    SOFTWARE UPDATE 2.33.12 - Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • RaDeckR Offline
      RaDeck @ODo67
      last edited by

      @ODo67 is this issue specific to the Race? I haven’t been able to go on a run lately so haven’t experienced it (yet)

      Suunto 9 Peak Pro Titanium Slate

      O 1 Reply Last reply Reply Quote 1
      • E Offline
        enneo Bronze Member
        last edited by

        I had a couple of strange recordings of my sleep right after the update but seems fixed after a couple of days. Now I am also getting the correct recognition of the time slept on the plane (which I never had in the past with the Race or my previous 9 Baro). This is very interesting to me as I travel a lot for work.
        Kudos to the developers!

        Also I love the fact that finally Sunrise and Sunset times are no longer all over the places after changing time zones.
        PXL_20240402_080716102.MP~2.jpg
        Thanks for this as well!

        gerasimosG 1 Reply Last reply Reply Quote 2
        • Dušan KovićD Offline
          Dušan Ković
          last edited by

          Is it possible to revert to the previous FW?

          SR
          SA latest beta
          Polar Verity Sense
          Pixel 6

          1 Reply Last reply Reply Quote 0
          • D Offline
            Draculax
            last edited by

            Hi everyone

            I’m a new user of Suunto Race Black, I don’t have much experience with this type of device but I would like to share my thoughts about the new update:

            • the update process went without a problem
            • device responds correctly, no problems with the operation of the buttons and crown

            problems that appeared after the update:

            • already twice the watch could not synchronize data with the phone (Samsung Glaxy S21) - restarts of the phone helped.
            • there were problems with data synchronization between the watch and the Suunto app - in my case, the sleep tracking data differed between what was in the watch and in the app. In the app the data was incomplete, 2 hours were missing, I thought the data would be completed on the next sync. Unfortunately, this did not happen. According to the information I was able to find on the forum, it was necessary to perform a reinstallation of the application. It helped, for 2 days. Today the situation repeated, again the data in the application is incomplete.
              I noticed that the problem may occur when the watch has not yet registered that the user got out of bed, or has not finished recording the sleep data, because when I checked the sleep registration status on the watch, the message summarizing the sleep time did not appear. It appeared only after several seconds indicating the total value of slept hours unfortunately incomplete data had already been synchronized in the application.
            1 Reply Last reply Reply Quote 0
            • gerasimosG Offline
              gerasimos Bronze Member @enneo
              last edited by

              @enneo this is watchface? there is the same available in SV?

              Suunto Vertical Ti
              Suunto S9 gen1
              Suunto Ambit3 peak

              BrunoHB 1 Reply Last reply Reply Quote 0
              • BrunoHB Offline
                BrunoH Gold Members @gerasimos
                last edited by

                @gerasimos no, unfortunately this watchface is not available for Vertical.

                Compasses: M-311, A-10, SK-7
                Diving: Finnlight Navy 90, Vyper
                Sports: Metron, S7, S9B and Vertical

                1 Reply Last reply Reply Quote 1
                • O Offline
                  ODo67 @RaDeck
                  last edited by

                  @RaDeck The problem has been identified for the Race by several users and has been reported, I believe, to the Suunto teams. I don’t know about the Vertical. I’ll take advantage of this answer to point out an observation from my training today: when navigating a trail outing, the data screens don’t suffer from the reported readability problems. In any case, on one outing (4h30 all the same). Coincidence or not?

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    Meneillos
                    last edited by

                    Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

                    vjakubV gizmoG EgikaE 3 Replies Last reply Reply Quote 0
                    • vjakubV Offline
                      vjakub @Meneillos
                      last edited by

                      @Meneillos I had this experience even with the previous fw but now it appears even more sensitive.

                      1 Reply Last reply Reply Quote 1
                      • gizmoG Offline
                        gizmo @Meneillos
                        last edited by gizmo

                        @Meneillos said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                        Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

                        This problem has existed in Race from the very beginning. It is not possible to lock the screen/keys outside of activity.

                        I have been using Garmin, Polar, Coros and Suunto watches for 20 years for running and cycling. I currently have Suunto Race.

                        I 1 Reply Last reply Reply Quote 1
                        • EgikaE Offline
                          Egika Platinum Member @Meneillos
                          last edited by

                          @Meneillos said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                          Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

                          I had the same all the time before the update already.
                          Before going into the shower or water, I now use the DND function, which I’ve assigned to the top button shortcut. Thus the watch will not wake up and not be affected by water on the screen.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 4
                          • M Offline
                            Matze Bronze Member
                            last edited by

                            I have the same sync problems of activities between Suunto Race and Sunto App running on an iPhone after the update as mentioned by @Draculax and @Niclas-Brundell . Haven’t found a solution yet. I tried to re-sync a couple of times with re-start of all devices, etc. still no success.

                            Anyone else experiencing such connectivity/sync problems?

                            Mff73M 1 Reply Last reply Reply Quote 0
                            • Mff73M Offline
                              Mff73 @Matze
                              last edited by

                              @Matze
                              it seems :
                              https://forum.suunto.com/topic/10512/unable-to-connect-sync-vertical-with-suunto-app-since-last-update/78

                              and
                              https://forum.suunto.com/post/142152

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                Matze Bronze Member @Mff73
                                last edited by

                                @Mff73 thank you for pointing me to the correct thread!

                                1 Reply Last reply Reply Quote 0
                                • I Offline
                                  Iggge @gizmo
                                  last edited by

                                  @gizmo One of the strangest things with Suunto is that we can’t lock the watch when not exercising. Suunto please, please add this to the next update

                                  TieutieuT gerasimosG 2 Replies Last reply Reply Quote 7
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member @Iggge
                                    last edited by Tieutieu

                                    @Iggge hum…watch automatically locks itself when not exercising, after around a min of inactivity. You need to press a button to reactivate it
                                    (Works for sur on S9pp and SV)

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    M I 2 Replies Last reply Reply Quote 2
                                    • gerasimosG Offline
                                      gerasimos Bronze Member @Iggge
                                      last edited by

                                      @Iggge i have made a lot of requests for that function… After ambit peak does exist in any model and it’s so simple…

                                      Suunto Vertical Ti
                                      Suunto S9 gen1
                                      Suunto Ambit3 peak

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        claenn @e6321
                                        last edited by

                                        @e6321 said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                                        FYI airplane mode in control panel doesn’t do anything.

                                        Same here (S9PP)
                                        I have to go into the settings, connectivity, to activate the airplane mode for real, and to cut the bluetooth connection to the iPhone.

                                        But the airplane switch in the control panel has no effect, the iPhone still synchronises with the watch.

                                        1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          Neblazok
                                          last edited by

                                          Hi !
                                          I have a weird bug on my 9PP since the update.
                                          In “Gym Timer” for example, the lap button don’t do anything, it just record a lap.
                                          It used to go to the next exercice or something.
                                          Am I the only one ?

                                          enriqueescomsE F 2 Replies Last reply Reply Quote 1
                                          • M Offline
                                            Meneillos @Tieutieu
                                            last edited by

                                            @Tieutieu not the Race, at least. I get in the shower with the watch locked and as soon as the water drops start to hit the touchscreen it goes throug menus, screens, etc.

                                            ChrisAC 1 Reply Last reply Reply Quote 0
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