Mobile notifications - vibrate only?

Frank Scholer

Timers and especially alarm clocks will no longer work. This is a problem in itself.
Is it possible to “officially” open an incident with Suunto for such a problem and create a ticket? If so, where?

Thanks Frank

isazi

@Frank-Scholer partially wrong, alarms have a separate configuration.

Frank Scholer

@isazi Thank you - just found the setting! (posted a little bit too quickly, sorry)

Yo_Han

@arnoutl
Hey sorry to make this post going up but i’ve just got my SO few days ago and i’m very annoyed by not getting any vibration for the notifications. Does it work for you ? I’ve tried the settings people told you but it doesn’t work for me, any advice ?
Sorry for my english

Yo_Han

Frank Scholer

Hi @Yo_Han, was the same for me in the beginning. I did a softreset (see manual section 3.21) and afterwards I got the vibration notification…
HTH Frank

Yo_Han

@Frank-Scholer Hey Frank ! Thank you very for your reply ! I’ve checked how to process the software reset (by pressing 12 seconds the superior button) but it doesn’t do anything (i’ve tried many times, longer push/shorter)
I’ve just reboot the watch by turn it off and on again but now i don’t even have the notification on the watch anymore. Hope i don’t need a factory reset as i have already done some dives with it.

Also, do you know if the watch can vibrate if ascending too fast while diving ? (I wanted a new computer for that, the guy in the shop told me yes but i’m not sure as it didn’t do it underwater)

Thank you very much
I wish you a great day !
Yo_Han

Yo_Han

@Frank-Scholer sorry for the first part it is now working, after 10 min out of nowhere i got the notification back with the vibration, thank you very much Frank !

Any idea for me 2nd question tho ?

Have a good day
Yo_Han

Frank Scholer

@Yo_Han, sorry, I don’t know (yet) - my diving-holidays at the Red Sea in Egypt are still 4 weeks away (sigh…)

CU Frank

dcnucsb

I just got the Ocean yesterday 7/10/25. I am having the issue described at the beginning of this thread. BUT, I dont have the same options. The options I have are: Tones buttons on/off, vibration on/off, alarm. I don’t have a “all off.” Am I missing something? I just did a hard reset and nothing changed. This is a dealbreaker for me if I am going to keep this thing (I hate the sounds, but like the notifications).

thanks!

RobertF

@dcnucsb
Have you updated the Ocean to latest firmware? Stock watches carry old firmware on delivery.