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SOFTWARE UPDATE 2.35.34 Q2

Scheduled Pinned Locked Moved Watches
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  • А Offline
    Александр Даниленко @Richard Thygesen
    last edited by 16 Jul 2024, 22:18

    @Richard-Thygesen same thing on my S9PP!

    Suunto Race S

    1 Reply Last reply Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Александр Даниленко
      last edited by 17 Jul 2024, 08:45

      @Александр-Даниленко You dont have to! just use it normally.

      I am not sure why all this fuzz.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 0
      • E Offline
        Elipsus Silver Members
        last edited by 17 Jul 2024, 10:00

        Discharging to zero isn’t about memory effect, its for battery managment calibration, modern battery system use “fuel gauge” method to estimate remaining capacity, so, they don’t necessarly look at voltage, because lithium voltage is very stable for most of the discharge cycle, so hard to estimate remaining capacity:
        29b4a46f-b0fd-4ece-bc5c-6c5849fc04ad-image.png

        instead they look at the capacity in/capacity out, , but this method allows drift (you look at rate of charge and discharge, coulomb counting), so discharging /charging fully (or almost fully) allows to reset the gauge to its “true 0”.

        And, moreover, if the gauge value is reset during a firmware update, which would make sense, the battery is estimated using voltage thus not as precise until the gauge is reset.

        If you are interested in it, there is this paper from Texas Instrument for a Battery managment system for wearables (not the one for our watches, but the system is most probably very similar :
        https://www.ti.com/lit/ug/tidub09/tidub09.pdf?ts=1721210050652&ref_url=https%253A%252F%252Fwww.google.com%252F

        E 1 Reply Last reply 17 Jul 2024, 10:17 Reply Quote 11
        • E Offline
          Egika Platinum Member @Elipsus
          last edited by 17 Jul 2024, 10:17

          @Elipsus exactly

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - Titanium Courtney
          Run Lime

          1 Reply Last reply Reply Quote 0
          • S Offline
            sartoric Moderator
            last edited by sartoric 17 Jul 2024, 10:31

            Moreover it’s just a “do it once” not a “do it always”
            Charge estimation it’s not black magic 😉

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 15 - One UI 7.0
            Suunto App Android 5.4.5 beta
            Suunto App IOs 2.47.1 (19846) beta on MBP M1

            F 1 Reply Last reply 17 Jul 2024, 11:03 Reply Quote 0
            • F Offline
              false Bronze Member @sartoric
              last edited by 17 Jul 2024, 11:03

              It’s not black magic

              Or is it magic? A few days ago, a guy rolled back to a previous firmware and instantly got normal battery life. How can such cases be explained?

              Moreover it’s just a “do it once” not a “do it always”

              I think it’s more like “do it every time after an update.” This is based on my observations of the number of complaints about battery life after each update here. Moreover, it didn’t help in my case, and I still have around 2/3 of the battery life I used to have before one of the previous updates. By the way, I was using my watch for around 10 months without any “calibration stuff” with fantastic battery efficiency. Then I got 2.30.32, and boom, out of nowhere – battery drainage. It hasn’t been fixed for 8 months now.

              M D 2 Replies Last reply 17 Jul 2024, 11:45 Reply Quote 1
              • M Offline
                Mff73 @false
                last edited by 17 Jul 2024, 11:45

                @false
                My very personal opinion about FW downgrade. It is not just a FW update at inverse. It is (not experienced with new Ota FWs, but quite a lot with old zips) a very deep hard reset and a full FW installation, like full wipe and clean install).
                Thus, my theory about “downgrading has solved issue, thus new FW is faulty” is that, if its the case, maybe the new firmware in itself is not the root issue, but maybe the update process or restoring settings, or… which may cause issues to some and not others.
                Shortly, I don’t know really 😁, but, for those who downgraded and feel better with old FW, it could be worth trying (assuming you are willing to test) : downgrade, do not set up too much things, and just re-update and see.
                Hey, it is just one of my theories. 😋
                I have not issue, so nothing to validate on my own side, I would have tested myself.

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                E 1 Reply Last reply 17 Jul 2024, 12:34 Reply Quote 3
                • E Offline
                  Egika Platinum Member @Mff73
                  last edited by 17 Jul 2024, 12:34

                  @Mff73 a FW change does not wipe all settings. Some are reset like the autopause, but everything else is kept.

                  You are completely right in saying that some effects are independent of the FW and some things just seem to be.

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - Titanium Courtney
                  Run Lime

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @false
                    last edited by 18 Jul 2024, 10:56

                    @false the battery drainage actually has been fixed in the latest firmware. Just do a full circle charge as discussed.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    F 1 Reply Last reply 18 Jul 2024, 13:13 Reply Quote 5
                    • D Offline
                      darxmurf Platinum Member
                      last edited by 18 Jul 2024, 11:43

                      I still have some HR Sensor issues. When leaving the watch on a table for a few hours, sometimes it stops the sensor. Putting the watch on charger re-activates it, a reboot too.

                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                      K 1 Reply Last reply 18 Jul 2024, 14:06 Reply Quote 1
                      • F Offline
                        false Bronze Member @Dimitrios Kanellopoulos
                        last edited by 18 Jul 2024, 13:13

                        @Dimitrios-Kanellopoulos

                        has been fixed

                        Do you know if it was the first fix of that type?

                        Anyway, I’ve just sold my 9pp and I hope my next watch won’t have such problems. Deciding between race and 265/955

                        D 1 Reply Last reply 18 Jul 2024, 13:53 Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @false
                          last edited by 18 Jul 2024, 13:53

                          @false yeah I know. It was related to the map / navigation screen.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          F 1 Reply Last reply 18 Jul 2024, 14:24 Reply Quote 0
                          • K Offline
                            Kaiphi @darxmurf
                            last edited by 18 Jul 2024, 14:06

                            @darxmurf I had the same problem with my 9PP. I had to restart it every time. The downgrade finally helped. But maybe not a solution for everyone

                            Suunto 9 Peak Pro
                            Suunto Vertical Titanium Solar

                            1 Reply Last reply Reply Quote 1
                            • A Offline
                              Ars Vitae Bronze Member
                              last edited by 18 Jul 2024, 14:23

                              During exercise (running), only the map interface beeps when the guide message display ends. Can this beep be removed or can it be set by itself? A great feature has been added to automatically center my location on the map with settings after what time it should happen. Is there an idea to create a personal setting for the time the guide displays during the exercise?

                              1 Reply Last reply Reply Quote 0
                              • F Offline
                                false Bronze Member @Dimitrios Kanellopoulos
                                last edited by 18 Jul 2024, 14:24

                                @Dimitrios-Kanellopoulos Nice, thanks for the info

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  Tomas Fejfar Bronze Member
                                  last edited by 19 Jul 2024, 06:29

                                  I noticed that synchronization of pool swimming is not correct. Watch vs. application: 450 vs. 400 m and 1000 vs 975 m. In both cases I stopped during swimming. Yesterday I did 1050 without break and synchronization is correct. Before update I never noticed issue.

                                  086d4870-e38e-4ef9-ab57-d2611ea84bdd-image.png

                                  1 Reply Last reply Reply Quote 0
                                  • Ł Offline
                                    Łukasz Szmigiel
                                    last edited by 19 Jul 2024, 08:07

                                    I’ll gently leave it here and, immediately after posting, dash away like a madman 😉

                                    Screenshot 2024-07-19 at 10-06-27 Facebook.png

                                    S9PP 2.43.12

                                    1 Reply Last reply Reply Quote 2
                                    • A Offline
                                      alschmid @Elipsus
                                      last edited by 19 Jul 2024, 09:51

                                      Thank you, @Elipsus, for your informative elaborations. They allow, based on reasonable grounds, to better understand thoughts and decisions behind the further development of the firmware.

                                      Am I right to assume that all your explanation is informed by the actual design considerations of the SUUNTO development (not just good hypothetical explanations), and that they - in that clarity - have not been documented for users to reconstruct elsewhere? If the latter is wrong, I’d appreciate if you could let me know where users like me can inform themselves on such matters.

                                      I understand and fully agree with you that the conversion of the UX between watches makes sense from a SD POV (and from a manufacturer’s budget perspective), and that choices have to be made, i.e., compromises on performance, functionality, usability, warranty level of functionalities, “costs” etc.

                                      Re scrolling: as long as the Vertical has no wheel, the design conversion with the race might be thankful for the devs but with no value per se for Vertical users, or even outrightly irritating.

                                      Re “full vertical”/“full horizontal” and doing whatever with any cake: there might be some middle-way… Maybe even a middle way with more than one widget pinned. But in that case particularly, I understand that memory, battery-life, and smoothness argument etc. weight heavy on what’s possible at all.

                                      Re “do as the others”: I largely follow your argument, with some limitations. Yes, transitioning to the SUUNTO platform form another one should be intuitive from a UX perspective. However, that is, transitioning away from SUUNTO becomes easier too. Also, a watch manufacturer certainly wants to be well-aligned with the established dominant design of a certain device/platform. However, going too far there means risking originality, copying bad design decisions from others, and not making use of (hard-/software) design idiosyncrasies of ones own platform. Yet, this certainly is a strategic decision. Accordingly, it would not surprise if the recent design decisions are also informed by the changes in ownership of the brand…

                                      Your explanations simultaneously imply, as reasonable as they are, that quite some design decisions by SUUNTO making for more or less constructive controversies here in the forum
                                      a) would originate in the (over-)weighing of the developers perspective over the users perspective, and/or
                                      b) have been poorly understood by quite some users (or have been poorly communicated by SUUNTO?).

                                      Both, (a) and (b), could be addressed by some transparency on the decisions and the evidence behind them. That is: “If I (at least could) know that I’m the only user who likes a certain feature, who am I to complain if it’s stripped away…?”.

                                      As a side note, with your elaborations (to a large extent) being a good counterexample: My impression is that quite often in discussions on new developments in this forum the tone tends to tilt towards a not very constructive direction. As answer to legitimate requests on firmware design decisions after the fact (like: what just happened to my watch in the update last night?!), rather than good evidence and reasonable explanations (maybe even offered preventively, as announcements?), mockery and an “I like the new better, basta”-attitude even by informed users prevail…

                                      E 1 Reply Last reply 19 Jul 2024, 10:03 Reply Quote 1
                                      • E Offline
                                        Egika Platinum Member @alschmid
                                        last edited by 19 Jul 2024, 10:03

                                        @alschmid please remember - this is a user forum. That means an exchange between Suunto users.
                                        There are some exceptions, where Suunto devs chime in for certain aspects like S+ development.

                                        That means it is totally fine to speculate what is going on behind the scene in Suunto product management. Still I don’t know what results a discussion based on speculation could yield…

                                        You can be assured that we will never know the technical or dev resources or any other constraints that drive decisions.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - Titanium Courtney
                                        Run Lime

                                        A 1 Reply Last reply 19 Jul 2024, 13:08 Reply Quote 2
                                        • A Offline
                                          alschmid @Matúš
                                          last edited by 19 Jul 2024, 13:01

                                          Hi @Matúš , I get that same phenomenon with the distorted pixels on my Vertical Solar Titanium on quite some of the screens, too. Any idea what’s the problem here, display vs. software?!

                                          20240716_171938606_iOS.jpg 20240716_171953103_iOS.jpg 20240716_172008437_iOS.jpg

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