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    SOFTWARE UPDATE 2.35.34 Q2

    Scheduled Pinned Locked Moved Watches
    699 Posts 154 Posters 44.6k Views
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @false
      last edited by

      @false yeah I know. It was related to the map / navigation screen.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      F 1 Reply Last reply Reply Quote 0
      • K Offline
        Kaiphi @darxmurf
        last edited by

        @darxmurf I had the same problem with my 9PP. I had to restart it every time. The downgrade finally helped. But maybe not a solution for everyone

        Suunto 9 Peak Pro
        Suunto Vertical Titanium Solar

        1 Reply Last reply Reply Quote 1
        • Ars VitaeA Offline
          Ars Vitae Bronze Member
          last edited by

          During exercise (running), only the map interface beeps when the guide message display ends. Can this beep be removed or can it be set by itself? A great feature has been added to automatically center my location on the map with settings after what time it should happen. Is there an idea to create a personal setting for the time the guide displays during the exercise?

          1 Reply Last reply Reply Quote 0
          • F Offline
            false Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Nice, thanks for the info

            1 Reply Last reply Reply Quote 0
            • Tomas FejfarT Offline
              Tomas Fejfar Bronze Member
              last edited by

              I noticed that synchronization of pool swimming is not correct. Watch vs. application: 450 vs. 400 m and 1000 vs 975 m. In both cases I stopped during swimming. Yesterday I did 1050 without break and synchronization is correct. Before update I never noticed issue.

              086d4870-e38e-4ef9-ab57-d2611ea84bdd-image.png

              1 Reply Last reply Reply Quote 0
              • Łukasz SzmigielŁ Offline
                Łukasz Szmigiel
                last edited by

                I’ll gently leave it here and, immediately after posting, dash away like a madman 😉

                Screenshot 2024-07-19 at 10-06-27 Facebook.png

                S9PP 2.40.38

                1 Reply Last reply Reply Quote 2
                • alschmidA Offline
                  alschmid @Elipsus
                  last edited by

                  Thank you, @Elipsus, for your informative elaborations. They allow, based on reasonable grounds, to better understand thoughts and decisions behind the further development of the firmware.

                  Am I right to assume that all your explanation is informed by the actual design considerations of the SUUNTO development (not just good hypothetical explanations), and that they - in that clarity - have not been documented for users to reconstruct elsewhere? If the latter is wrong, I’d appreciate if you could let me know where users like me can inform themselves on such matters.

                  I understand and fully agree with you that the conversion of the UX between watches makes sense from a SD POV (and from a manufacturer’s budget perspective), and that choices have to be made, i.e., compromises on performance, functionality, usability, warranty level of functionalities, “costs” etc.

                  Re scrolling: as long as the Vertical has no wheel, the design conversion with the race might be thankful for the devs but with no value per se for Vertical users, or even outrightly irritating.

                  Re “full vertical”/“full horizontal” and doing whatever with any cake: there might be some middle-way… Maybe even a middle way with more than one widget pinned. But in that case particularly, I understand that memory, battery-life, and smoothness argument etc. weight heavy on what’s possible at all.

                  Re “do as the others”: I largely follow your argument, with some limitations. Yes, transitioning to the SUUNTO platform form another one should be intuitive from a UX perspective. However, that is, transitioning away from SUUNTO becomes easier too. Also, a watch manufacturer certainly wants to be well-aligned with the established dominant design of a certain device/platform. However, going too far there means risking originality, copying bad design decisions from others, and not making use of (hard-/software) design idiosyncrasies of ones own platform. Yet, this certainly is a strategic decision. Accordingly, it would not surprise if the recent design decisions are also informed by the changes in ownership of the brand…

                  Your explanations simultaneously imply, as reasonable as they are, that quite some design decisions by SUUNTO making for more or less constructive controversies here in the forum
                  a) would originate in the (over-)weighing of the developers perspective over the users perspective, and/or
                  b) have been poorly understood by quite some users (or have been poorly communicated by SUUNTO?).

                  Both, (a) and (b), could be addressed by some transparency on the decisions and the evidence behind them. That is: “If I (at least could) know that I’m the only user who likes a certain feature, who am I to complain if it’s stripped away…?”.

                  As a side note, with your elaborations (to a large extent) being a good counterexample: My impression is that quite often in discussions on new developments in this forum the tone tends to tilt towards a not very constructive direction. As answer to legitimate requests on firmware design decisions after the fact (like: what just happened to my watch in the update last night?!), rather than good evidence and reasonable explanations (maybe even offered preventively, as announcements?), mockery and an “I like the new better, basta”-attitude even by informed users prevail…

                  EgikaE 1 Reply Last reply Reply Quote 1
                  • EgikaE Offline
                    Egika Platinum Member @alschmid
                    last edited by

                    @alschmid please remember - this is a user forum. That means an exchange between Suunto users.
                    There are some exceptions, where Suunto devs chime in for certain aspects like S+ development.

                    That means it is totally fine to speculate what is going on behind the scene in Suunto product management. Still I don’t know what results a discussion based on speculation could yield…

                    You can be assured that we will never know the technical or dev resources or any other constraints that drive decisions.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    alschmidA 1 Reply Last reply Reply Quote 2
                    • alschmidA Offline
                      alschmid @Matúš
                      last edited by

                      Hi @Matúš , I get that same phenomenon with the distorted pixels on my Vertical Solar Titanium on quite some of the screens, too. Any idea what’s the problem here, display vs. software?!

                      20240716_171938606_iOS.jpg 20240716_171953103_iOS.jpg 20240716_172008437_iOS.jpg

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                      • alschmidA Offline
                        alschmid @Egika
                        last edited by alschmid

                        Hi @Egika. No worries, I’m aware of the limitations of a user exchange. Which is also why I was asking about the degree of speculation or knoweldge…

                        At the same time, one could assume that its in the interest of the brand product management, running a forum with early-adopters and engaged users (under the official brand domain), to “harvest” the power of the community… That would include providing “sneak peeks” as well as announcements, and using feedback to manage the development roadmaps.

                        1 Reply Last reply Reply Quote 1
                        • pilleusP Offline
                          pilleus
                          last edited by

                          Every three weeks again. Heart rate measurement of the 9PP stops at night. No sleep recording, no HRV measurement. Soft reset and on to the next 3 weeks. 😎

                          https://www.instagram.com/moves.are.life/
                          Suunto Vertical Black Lime
                          Suunto 9 Peak Pro Black
                          Suunto Spartan Ultra Stealth Titanium

                          1 Reply Last reply Reply Quote 1
                          • O Offline
                            ODo67
                            last edited by

                            Hello . My synchronisation problems continue. One week without any problems and then… yesterday, a big 57 km trail and this morning… no synchronisation of activity possible (sleep and everything else ok). So standard procedures + soft reset. except that things are going wrong. I’m using the latest update of the app on iOS and it’s impossible to pair the watch. It takes me an average of 10 attempts to receive the pairing code and then the watch displays paired mobile while the application says pairing in progress before displaying the message impossible to pair. The watch then appears in the Bluetooth-connected devices on the phone but is not paired… strange and annoying. I have to admit that the cup is starting to fill up dangerously. It’s clear that it’s either a problem with the watch’s internal software or a problem with the application.

                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @ODo67
                              last edited by

                              @ODo67 uninstall and reinstall the app please. Keep me posted.

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              O 1 Reply Last reply Reply Quote 1
                              • MiloushM Offline
                                Miloush Bronze Member
                                last edited by

                                Bad swimming distance synchronisation Vertical -> iOS App

                                Same as @Tomas-Fejfar. Vertical does not count pools properly but OK…it does not even synchronise distance to Suunto app right.

                                IMG_1297.jpeg IMG_1298.jpeg

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                                • MiloushM Offline
                                  Miloush Bronze Member
                                  last edited by

                                  Sunrise / Sunset complication is draining battery

                                  May be it is just coincidence but when I put Sunrise / Sunset complication to my watch face it starts to drain battery. With “seconds” instead it seems to be ok. 🙏

                                  IMG_1299.jpeg

                                  surfboomerangS sebchastangS 2 Replies Last reply Reply Quote 3
                                  • MiloushM Offline
                                    Miloush Bronze Member
                                    last edited by

                                    I’m new to Suunto and as I read through all the issues above I can’t help my self to ask:

                                    Is Suunto working on some hotfix release? Or is 2.35.34 considered to be successfull update and users have to wait next few months for all the issues to be potentialy fixed?

                                    Thank you

                                    Mff73M AudaxjoeA 2 Replies Last reply Reply Quote 1
                                    • Mff73M Offline
                                      Mff73 @Miloush
                                      last edited by

                                      @Miloush
                                      https://forum.suunto.com/post/149372

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 0
                                      • Łukasz SzmigielŁ Offline
                                        Łukasz Szmigiel
                                        last edited by

                                        I’m seeing lower battery estimates on S9PP with Endurance mode than prior to the update. It’s estimated to be around 52 hours based on the data from 1:30 hour workout (approx 1.9% battery per hour).

                                        One S+ active, no breadcrumbs, no route loaded.

                                        I used to have estimates of 70+ hours.

                                        S9PP 2.40.38

                                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                        • AudaxjoeA Offline
                                          Audaxjoe @Miloush
                                          last edited by

                                          @Miloush Most people are unaffected. I’m totally happy with the Vertical. It is excellent. And as a long term Suunto user In confident the watch will get better and better.

                                          Suunto Vertical
                                          Suunto 9 BARO
                                          Garmin Fenix 3, 5
                                          Suunto Vector

                                          1 Reply Last reply Reply Quote 2
                                          • D Offline
                                            duffman19
                                            last edited by

                                            I have done you all a favor and completely drained the battery while recording an activity to observe how the new firmware handles low battery (you’re welcome).

                                            At 5% and above: Everything works as normal. Vibrations, tones, OHR, and screen all work as expected.

                                            Between 3-5%: Vibrations and tones cease to work. All else is the same.

                                            At 2% and below: OHR turns off, Display timeout is activated (must press a button to turn on screen), and tones and vibes continue to be off.

                                            GNSS seemed to maintain its settings. I was in Performance and saw no degradation in the GNSS track, save for one stretch of about 1 minute where it completely lost it (drew a straight line). I’ve seen this a few times the past couple of weeks, though, so don’t think it was related to the battery.

                                            I believe this is quite different behavior from the previous firmware, where things started shutting down around 15%.

                                            Vertical Ti

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