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SOFTWARE UPDATE 2.35.34 Q2

Scheduled Pinned Locked Moved Watches
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  • A Offline
    alschmid @Matúš
    last edited by 19 Jul 2024, 13:01

    Hi @Matúš , I get that same phenomenon with the distorted pixels on my Vertical Solar Titanium on quite some of the screens, too. Any idea what’s the problem here, display vs. software?!

    20240716_171938606_iOS.jpg 20240716_171953103_iOS.jpg 20240716_172008437_iOS.jpg

    1 Reply Last reply Reply Quote 0
    • A Offline
      alschmid @Egika
      last edited by alschmid 19 Jul 2024, 13:08

      Hi @Egika. No worries, I’m aware of the limitations of a user exchange. Which is also why I was asking about the degree of speculation or knoweldge…

      At the same time, one could assume that its in the interest of the brand product management, running a forum with early-adopters and engaged users (under the official brand domain), to “harvest” the power of the community… That would include providing “sneak peeks” as well as announcements, and using feedback to manage the development roadmaps.

      1 Reply Last reply Reply Quote 1
      • P Offline
        pilleus
        last edited by 19 Jul 2024, 13:24

        Every three weeks again. Heart rate measurement of the 9PP stops at night. No sleep recording, no HRV measurement. Soft reset and on to the next 3 weeks. 😎

        https://www.instagram.com/moves.are.life/
        Suunto Vertical Black Lime
        Suunto 9 Peak Pro Black
        Suunto Spartan Ultra Stealth Titanium

        1 Reply Last reply Reply Quote 1
        • O Offline
          ODo67
          last edited by 19 Jul 2024, 13:34

          Hello . My synchronisation problems continue. One week without any problems and then… yesterday, a big 57 km trail and this morning… no synchronisation of activity possible (sleep and everything else ok). So standard procedures + soft reset. except that things are going wrong. I’m using the latest update of the app on iOS and it’s impossible to pair the watch. It takes me an average of 10 attempts to receive the pairing code and then the watch displays paired mobile while the application says pairing in progress before displaying the message impossible to pair. The watch then appears in the Bluetooth-connected devices on the phone but is not paired… strange and annoying. I have to admit that the cup is starting to fill up dangerously. It’s clear that it’s either a problem with the watch’s internal software or a problem with the application.

          D 1 Reply Last reply 19 Jul 2024, 16:32 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @ODo67
            last edited by 19 Jul 2024, 16:32

            @ODo67 uninstall and reinstall the app please. Keep me posted.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            O 1 Reply Last reply 20 Jul 2024, 12:36 Reply Quote 1
            • M Offline
              Miloush Bronze Member
              last edited by 19 Jul 2024, 16:58

              Bad swimming distance synchronisation Vertical -> iOS App

              Same as @Tomas-Fejfar. Vertical does not count pools properly but OK…it does not even synchronise distance to Suunto app right.

              IMG_1297.jpeg IMG_1298.jpeg

              1 Reply Last reply Reply Quote 1
              • M Offline
                Miloush Bronze Member
                last edited by 19 Jul 2024, 17:11

                Sunrise / Sunset complication is draining battery

                May be it is just coincidence but when I put Sunrise / Sunset complication to my watch face it starts to drain battery. With “seconds” instead it seems to be ok. 🙏

                IMG_1299.jpeg

                S S 2 Replies Last reply 20 Jul 2024, 04:34 Reply Quote 3
                • M Offline
                  Miloush Bronze Member
                  last edited by 19 Jul 2024, 17:24

                  I’m new to Suunto and as I read through all the issues above I can’t help my self to ask:

                  Is Suunto working on some hotfix release? Or is 2.35.34 considered to be successfull update and users have to wait next few months for all the issues to be potentialy fixed?

                  Thank you

                  M A 2 Replies Last reply 19 Jul 2024, 17:43 Reply Quote 1
                  • M Online
                    Mff73 @Miloush
                    last edited by 19 Jul 2024, 17:43

                    @Miloush
                    https://forum.suunto.com/post/149372

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • Ł Offline
                      Łukasz Szmigiel
                      last edited by 19 Jul 2024, 19:12

                      I’m seeing lower battery estimates on S9PP with Endurance mode than prior to the update. It’s estimated to be around 52 hours based on the data from 1:30 hour workout (approx 1.9% battery per hour).

                      One S+ active, no breadcrumbs, no route loaded.

                      I used to have estimates of 70+ hours.

                      S9PP 2.40.38

                      D 1 Reply Last reply 20 Jul 2024, 11:25 Reply Quote 0
                      • A Offline
                        Audaxjoe @Miloush
                        last edited by 19 Jul 2024, 19:25

                        @Miloush Most people are unaffected. I’m totally happy with the Vertical. It is excellent. And as a long term Suunto user In confident the watch will get better and better.

                        Suunto Vertical
                        Suunto 9 BARO
                        Garmin Fenix 3, 5
                        Suunto Vector

                        1 Reply Last reply Reply Quote 2
                        • D Offline
                          duffman19
                          last edited by 19 Jul 2024, 20:32

                          I have done you all a favor and completely drained the battery while recording an activity to observe how the new firmware handles low battery (you’re welcome).

                          At 5% and above: Everything works as normal. Vibrations, tones, OHR, and screen all work as expected.

                          Between 3-5%: Vibrations and tones cease to work. All else is the same.

                          At 2% and below: OHR turns off, Display timeout is activated (must press a button to turn on screen), and tones and vibes continue to be off.

                          GNSS seemed to maintain its settings. I was in Performance and saw no degradation in the GNSS track, save for one stretch of about 1 minute where it completely lost it (drew a straight line). I’ve seen this a few times the past couple of weeks, though, so don’t think it was related to the battery.

                          I believe this is quite different behavior from the previous firmware, where things started shutting down around 15%.

                          Vertical Ti

                          1 Reply Last reply Reply Quote 4
                          • S Offline
                            surfboomerang @Miloush
                            last edited by 20 Jul 2024, 04:34

                            @Miloush I use a different watch face with the sunrise and sunset complication and didn’t notice any abnormal battery drain.

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              Luis Andés Olmedo Bronze Member
                              last edited by 20 Jul 2024, 05:29

                              I do not have any battery drainage with the last SW but… have any of you noticed that the HR measurements are again very bad? (Suunto Vertical). WIth the previous SW it worked quite well

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
                                last edited by 20 Jul 2024, 11:25

                                @Łukasz-Szmigiel during the 15 first minutes it’s on full power. So expected. You need to check the drainage after the 30 mins mark.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Ł 2 Replies Last reply 20 Jul 2024, 18:19 Reply Quote 1
                                • O Offline
                                  ODo67 @Dimitrios Kanellopoulos
                                  last edited by 20 Jul 2024, 12:36

                                  @Dimitrios-Kanellopoulos Hello. Thanks for your follow-up! I tried one last time this morning and it worked. The watch is linked again and everything synchronises. I’m not sure I’ll ever do the procedure again, it was really long and painful and I thought I’d never be able to link the watch to the phone again. I’ve sent the logs to Suunto, hoping they’ll be helpful. Thanks again for your reply.

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    sebchastang Silver Members @Miloush
                                    last edited by 20 Jul 2024, 13:12

                                    @Miloush said in SOFTWARE UPDATE 2.35.34 Q2:

                                    Sunrise / Sunset complication is draining battery

                                    May be it is just coincidence but when I put Sunrise / Sunset complication to my watch face it starts to drain battery. With “seconds” instead it seems to be ok. 🙏

                                    IMG_1299.jpeg

                                    I have experienced similar behaviour (battery drains faster with “sunrise/sunset” complication) with an other watchface.

                                    _20240720_150857.JPG

                                    Battery drains normally with “seconds” complication. May we expect a fix?

                                    Suunto Vertical
                                    Suunto Traverse

                                    S T 2 Replies Last reply 20 Jul 2024, 19:49 Reply Quote 1
                                    • Ł Offline
                                      Łukasz Szmigiel @Dimitrios Kanellopoulos
                                      last edited by 20 Jul 2024, 18:19

                                      @Dimitrios-Kanellopoulos I’ll check it on a longer workout, 3+ hours for a better estimate. Today’s Performance workout (3h) is estimated spot on 40h.

                                      S9PP 2.40.38

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        surfboomerang @sebchastang
                                        last edited by surfboomerang 20 Jul 2024, 19:49

                                        @sebchastang how much drain are we talking about? I use that exact watch face and have sunset configured but haven’t noticed a huge drain.
                                        Are you also experiencing the same issue if you configure sunset as the complication at the bottom?

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        S 1 Reply Last reply 20 Jul 2024, 21:06 Reply Quote 0
                                        • S Offline
                                          sebchastang Silver Members @surfboomerang
                                          last edited by sebchastang 20 Jul 2024, 21:06

                                          @surfboomerang Thanks for your feedback 👍🏻. I went hiking this week and noticed I lost 10% between the end of hikes and start of the next ones (15 hours resting approximately) after setting sunrise/sunset complication instead of “seconds”. I didn’t change any other parameter. Yesterday evening, after the last hike, I set back the “seconds” complication and I didn’t lost any battery (same percent remaining before and after sleep). So, that’s why I think there is an issue and reply to @Miloush to tell he was not the only one who observed this behaviour.
                                          I will test to set sunset/sunrise complication at the bottom and keep you posted.

                                          Suunto Vertical
                                          Suunto Traverse

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