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SOFTWARE UPDATE 2.35.34 Q2

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  • S Offline
    sracer Bronze Member
    last edited by sracer 14 Aug 2024, 20:17

    My Race S is also suffering from battery drain and so far nothing has helped. I have turned pretty much everything off (AOD, 24/7 heart rate tracking, sleep monitoring, WiFi, weather complications) and it is draining about 1% in every 1 hour 15 minutes even if I’m not wearing it. So without any activities and basically not using the watch at all, it drains 20% of the battery in a day. According to Suunto, it should last 13 days with similar minimalistic use.

    G 1 Reply Last reply 14 Aug 2024, 20:22 Reply Quote 1
    • G Offline
      GiPFELKiND Silver Members @sracer
      last edited by 14 Aug 2024, 20:22

      @sracer said in SOFTWARE UPDATE 2.35.34 Q2:

      My Race S is also suffering from battery drain and so far nothing has helped. I have turned pretty much everything off (AOD, 24/7 heart rate tracking, sleep monitoring, WiFi, weather complications) and it is draining about 1% in every 1 hour 15 minutes even if I’m not wearing it. So without any activities and basically not using the watch at all, it drains 20% of the battery in a day. According to Suunto, it should last 13 days with similar minimalistic use.

      Hey 🥱the battery calibration is not more as a funny Thing… Didnt work… You can read so much Statements here in the specific topic with this Problem. This should have the FIRST priority from SUUNTOs fix list for a new Update!
      If Not – The big feature with looooongest battery is not more than a Joke. Was better at the release of the watches. Garmin now comes little bit closer to the people if suunto didnt fix this battery Problem 😆

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      A 1 Reply Last reply 14 Aug 2024, 22:21 Reply Quote 1
      • A Offline
        Ars Vitae Bronze Member @GiPFELKiND
        last edited by 14 Aug 2024, 22:21

        @GiPFELKiND said in SOFTWARE UPDATE 2.35.34 Q2:

        @sracer said in SOFTWARE UPDATE 2.35.34 Q2:

        My Race S is also suffering from battery drain and so far nothing has helped. I have turned pretty much everything off (AOD, 24/7 heart rate tracking, sleep monitoring, WiFi, weather complications) and it is draining about 1% in every 1 hour 15 minutes even if I’m not wearing it. So without any activities and basically not using the watch at all, it drains 20% of the battery in a day. According to Suunto, it should last 13 days with similar minimalistic use.

        Hey 🥱the battery calibration is not more as a funny Thing… Didnt work… You can read so much Statements here in the specific topic with this Problem. This should have the FIRST priority from SUUNTOs fix list for a new Update!
        If Not – The big feature with looooongest battery is not more than a Joke. Was better at the release of the watches. Garmin now comes little bit closer to the people if suunto didnt fix this battery Problem 😆

        I’m writing this post only to statistically reinforce the arguments for fixing the biggest problem of the new update: the battery draining far too quickly (even more than 10 times) even when the watch is at rest. The problem affects a large number of us, it’s no longer a matter for a few people. All the other bugs the new update has caused are completely dominated by the battery problem. It’s abnormal to have to charge the watch at least once a week even when it’s not in use. I hope that the message of my post and others will be suggestive enough to make the issue a No. 1 priority and speed up the bug fixing procedure.

        E I 2 Replies Last reply 15 Aug 2024, 06:54 Reply Quote 4
        • L Offline
          Likarnik Bronze Member @mheesbeen_forum
          last edited by 15 Aug 2024, 05:53

          @mheesbeen_forum same for me, sometimes I have to zoom out to 500m to see something and sometimes it’s just blank. Reporting black grids could be a full time job 😧

          1 Reply Last reply Reply Quote 0
          • E Online
            EzioAuditore Gold Members @Ars Vitae
            last edited by EzioAuditore 15 Aug 2024, 06:54

            @Ars-Vitae this is user’s forum and Suunto (although represented by some exceptional people that work for them in it) is not aware of what we write here. Testers have informed about the problem and hinted here and there that new FW is coming so maybe the delay is just because of the bat drain and to try and pinpoint the culprit: there seems to be not apparent pattern that causes it. I feel you (and others pain) though: I have it on the SV too but not on the Race for some reason.

            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
            Suunto Wing

            Ł A 2 Replies Last reply 15 Aug 2024, 07:22 Reply Quote 2
            • Ł Offline
              Łukasz Szmigiel @EzioAuditore
              last edited by 15 Aug 2024, 07:22

              @EzioAuditore said in SOFTWARE UPDATE 2.35.34 Q2:

              is not aware of what we write here

              While I’m aware of this - I still wonder why? This is a gold mine of (mostly) good quality feedback.

              S9PP 2.40.38

              E I 2 Replies Last reply 15 Aug 2024, 07:35 Reply Quote 2
              • E Online
                EzioAuditore Gold Members @Łukasz Szmigiel
                last edited by EzioAuditore 15 Aug 2024, 07:35

                @Łukasz-Szmigiel don’t know 🙂 It would be great to have something like YouTrack open to the public (those of us with Suunto account) where we can search and report BUGs. They will be flooded maybe but then there can be a secondary level of testers that prunes the real bugs to the feature requests. I mean look what is happening here: the title says something and then there are some people that polute all the posts with the same comment. On YouTrack they could be banned (here too but this is forum afterall you can write ‘whatever’ you want 🙂 )

                Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                Suunto Wing

                1 Reply Last reply Reply Quote 4
                • I Offline
                  isazi Moderator @Ars Vitae
                  last edited by 15 Aug 2024, 07:41

                  @Ars-Vitae it is already a priority, and being investigated. If there are news on the issue being identified and fixed I will share them. As I said previously, it does not affect all watches, it is unpredictable, and it does not show in the logs, so special battery logging functions have been enabled in the test version of the next firmware to try and find the root cause.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  1 Reply Last reply Reply Quote 4
                  • I Offline
                    isazi Moderator @Łukasz Szmigiel
                    last edited by isazi 15 Aug 2024, 07:44

                    @Łukasz-Szmigiel said in SOFTWARE UPDATE 2.35.34 Q2:

                    While I’m aware of this - I still wonder why? This is a gold mine of (mostly) good quality feedback.

                    My guess: not enough resources. The head count at Suunto Finland was 300 humans, and one third of them was fired in July. So if people are wondering why the update is taking this long, maybe this is another reason for the delays.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 9
                    • A Offline
                      Ars Vitae Bronze Member @EzioAuditore
                      last edited by 15 Aug 2024, 07:58

                      @EzioAuditore I am aware that this is a user forum, but as you write yourself, information about problems regularly reaches Suunto through testers or people in close contact with them. Among other things, that’s why I appreciate this forum.

                      1 Reply Last reply Reply Quote 1
                      • A Offline
                        Ars Vitae Bronze Member
                        last edited by 19 Aug 2024, 17:34

                        I didn’t pay attention before so I dont know if it’s caused by new update but did someone noticed that in the monthly dotted line summary data of some activities don’t match? An exemple is given below:

                        Screenshot 2024-08-19 at 19.31.41.png

                        Screenshot 2024-08-19 at 19.29.48.png

                        I 1 Reply Last reply 19 Aug 2024, 18:04 Reply Quote 0
                        • I Offline
                          isazi Moderator @Ars Vitae
                          last edited by 19 Aug 2024, 18:04

                          @Ars-Vitae this seems app related, not watch related

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          A 2 Replies Last reply 19 Aug 2024, 19:09 Reply Quote -1
                          • A Offline
                            Ars Vitae Bronze Member @isazi
                            last edited by 19 Aug 2024, 19:09

                            @isazi If so, I apologise. I try not to multiply threads, but there’s so much of it on this forum that it’s hard to find something really relevant. In addition, you have named this post a ‘software update’. Isn’t it more about ‘firmware update’? I’ll admit that I didn’t fully follow the content, I was suggesting the title.

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Ars Vitae Bronze Member @isazi
                              last edited by 19 Aug 2024, 19:46

                              @isazi You can delate my post if you want, I will put it elsewhere.

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                The_77 Silver Members
                                last edited by The_77 22 Aug 2024, 19:07

                                Did this route the other day and ran into a fun bug with the sections.

                                Screenshot_20240822-210425.png

                                As you can see, no major downhills registered on the profile. Despite that, the downhill section from the peak to the end was registered as a 13km long downhill segment with 139m of downhill to go. Despite that apparent to go descent, what instead happened is that the to go descent slowly ticked down, but no actual descent was registered on the running total field.

                                I didn’t take any pictures as the firmware update soon is fixing things (hopefully), but it was bizarre.

                                Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                Lionel BL 1 Reply Last reply 22 Aug 2024, 19:22 Reply Quote 0
                                • Lionel BL Offline
                                  Lionel B @The_77
                                  last edited by 22 Aug 2024, 19:22

                                  @The_77 i think this graph is messed up
                                  Looks related to the bug i posted recently https://forum.suunto.com/topic/11351/itinerary-details-elevation-mismatch-between-global-values-and-ascent-details?_=1724350840713

                                  T 1 Reply Last reply 22 Aug 2024, 19:44 Reply Quote 0
                                  • T Offline
                                    The_77 Silver Members @Lionel B
                                    last edited by 22 Aug 2024, 19:44

                                    @Lionel-B I mean the underlying elevation data for that area isn’t great, but it did tally to within 10% or so of what the watch measured so it isn’t awful. Might be more of a parsing issue between the graph and what it actually spits out, idk.

                                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      The_77 Silver Members
                                      last edited by The_77 31 Aug 2024, 08:24

                                      I know there’s a FW update soon, but another graphic mismatch between SA and watch. Watch profile can’t match what is given by the app for elevation data. Underlying map data looked good on SA.

                                      1000064281.jpg 1000064282.png

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        ajjvbeek @moein rezaei
                                        last edited by 1 Sept 2024, 12:16

                                        @moein-rezaei said in SOFTWARE UPDATE 2.35.34 Q2:

                                        Hello
                                        After the new update 2.35.34 my suunto vertical solar watch is weak in gps and also it can find the satellite with delay at the beginning of the exercise
                                        battery mode performance
                                        @isazi and @Brad_Olwin
                                        ۲۰۲۴۰۷۲۷_۱۲۰۸۳۹.jpg

                                        I have the same issue. When I start an activity I always wait for a gps fix. Be the first 5 minutes or so the location is way off, at least 50 meters. After it is fine.

                                        This started after the update.

                                        1 Reply Last reply Reply Quote 2
                                        • TieutieuT Offline
                                          Tieutieu Platinum Member
                                          last edited by 2 Sept 2024, 11:53

                                          Official news/teasing from the app !

                                          IMG_2508.jpeg

                                          Suunto’s devices at home :
                                          Vertical titanium solar
                                          Suunto Race S
                                          S9pp titanium sand
                                          Suunto Wing
                                          S9B titanium Ambassador edition, A3P, X6

                                          E AntoineA Patrick Löffler 0P I 4 Replies Last reply 2 Sept 2024, 11:56 Reply Quote 9
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