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Maps are sluggish and have low update frequency

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  • E Offline
    Egika Platinum Member @borgein
    last edited by 12 Jul 2024, 09:19

    @borgein said in Maps are sluggish and have low update frequency:

    Are you saying that the compass needs to be recalibrated and that is what is causing it? The compass on the watch does not mention that it needs recalibration.

    I suspect that the magnet was just irritating the compass and make the map sluggish.
    It came back to full responsiveness lik you said, when doing a turn or the firgure of 8 hand movement.

    And it did not happen, when I moved the magnet far a way from the wrist, where it was dangling around before…

    The fact that turning the watch heals it, seems to point in this direction…
    Sometimes magnets are hidden in gloves etc…

    But if this is not the case for you, then we have to search in another direction…

    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
    Race S All Black - TI Canary - Titanium Courtney

    B 1 Reply Last reply 12 Jul 2024, 13:46 Reply Quote 0
    • B Offline
      borgein @Egika
      last edited by 12 Jul 2024, 13:46

      @Egika said in Maps are sluggish and have low update frequency:

      @borgein said in Maps are sluggish and have low update frequency:

      Are you saying that the compass needs to be recalibrated and that is what is causing it? The compass on the watch does not mention that it needs recalibration.

      I suspect that the magnet was just irritating the compass and make the map sluggish.
      It came back to full responsiveness lik you said, when doing a turn or the firgure of 8 hand movement.

      And it did not happen, when I moved the magnet far a way from the wrist, where it was dangling around before…

      The fact that turning the watch heals it, seems to point in this direction…
      Sometimes magnets are hidden in gloves etc…

      But if this is not the case for you, then we have to search in another direction…

      Well it happens regardless if I go for a walk in the neighbourhood in a t-shirt and shorts, or if I hike 1000 meters up a mountain about 180km away from where I live, where there are no cell phone coverage even. Both times I usually only have a tshirt or shorts/hiking pants on. No gloves, nothing except my eyeglasses which are carbon/plastic, or sunglasses which are metal. That is the only thing I have on me that might be metal. No gloves, no jewelery, no accessories, no rings, I have no metall implants anywhere in my body, and certainly nothing magnetic anywhere. When I hike I have a few titanium parts in my backpack, a gas canister, a compass, wallet, phone…

      My phone is always in my pocket on the other side of my body, so not on the side where my watch is. No headphones… No other bluetooth devices. So… I struggle to understand what could cause interference. Especially when I am on a mountain with clear skies and no cell phone coverage even. The only thing that could interfer then is maybe my Garmin Inreach Mini 2 Satellite messenger, but I only use that when on long hikes, never when I walk around my neighbourhood - when the same issue occurs. My Inreach Mini is also on the top of my shoulder on my right shoulder, far away from the watch.

      Suunto App username: borgeindergaard750
      Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

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      • S Offline
        sartoric Moderator
        last edited by sartoric 7 Dec 2024, 13:55 12 Jul 2024, 13:54

        My guess, that’s why I asked which sport mode are you using, is that for slow sports (walk, hike …) as someone else already said, GPS direction is used while you’re moving, since it’s more than enough (and it helps to spare some battery i suppose)
        As you stop it switch to compass.

        Then imho the responsiveness of this “switch” is based on gps signal, watch status (idle, busy, overloaded etc.)

        It sometimes happens to me too

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        B 1 Reply Last reply 12 Jul 2024, 14:10 Reply Quote 1
        • B Offline
          borgein @sartoric
          last edited by 12 Jul 2024, 14:10

          @sartoric said in Maps are sluggish and have low update frequency:

          My guess, that’s why I asked which sport mode are you using, is that for slow sports (walk, hike …) as someone else already said, GPS direction is used while you’re moving, since it’s more than enough (and it helps to spare some battery i suppose)
          As you stop it switch to compass.

          Then imho the responsiveness of this “switch” is based on gps signal, watch status (idle, busy, overloaded etc.)

          It sometimes happens to me too

          I’ll try other sport profiles meant for faster movement, like running, trail running and biking, and see if that makes a difference. I don’t seem to remember this happening until the last 2-3 firmware versions though, I seem to remember the walk/hike profile always had very responsive maps regardless. So that is why I ask, because to me it would make sense that it was implemented like this to save power when the watch is left on the map screen and when the watch is on the side of the body (while walking/hiking) and not being looked at. But if that is the case, then maybe the sensitivity of this function should be raised so that it snaps back into being responsive a bit faster when the watch is raised to a position where the user is typically looking at it (just like raise to wake works).

          Suunto App username: borgeindergaard750
          Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

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          • N Offline
            Niclas Brundell Bronze Member @borgein
            last edited by 12 Jul 2024, 21:27

            @borgein it changed in the last update. The map went from the best I’ve ever used on a watch to almost unusable because they are so sluggish. Love my vertical but honestly each update I’ve gotten since I bought it in January has introduced bugs that made it worse than when I bought it. This is a serious issue for suunto

            1 Reply Last reply Reply Quote 2
            • B Offline
              Boss-Hogg-450 @borgein
              last edited by 13 Jul 2024, 11:13

              @borgein I’ve read your description of the isuue, and know exactly what your talking about. I noticed the issue when i first got my vertical in Feb. The map has only ever been latency/lag free for me when i’m stood still and rotating on the spot, any directional movement initiates the watches 1 second gps recording and update model. If you have 2 watches, surely if you “hard reset” the original watch it will have reverted to the original build version of the firmware, and enabled a direct comparison with the new watch running on the current firmware?

              The videos others have uploaded only serve to illustrate the range in peoples perception/opinion of “lag/letency” The guy who’s vertical ran butter smooth when walking was completely oblivious to the 4 clearly visible and separate frames it took for the watch to perform a 90 degree rotation when he changed direction. Either that or he is in-fact a pigeon,lol. Everyone’s watches are gonna be the same, for the most part it’s the interpretation that will vary.

              For what it’s worth, i also wish the refresh-rate was a little higher, to help smooth things out on the map screen. I fail to see how different sport modes will yield any differing results, given they all use the same base GPS presets…but give it a shot i guess.

              B 1 Reply Last reply 13 Jul 2024, 20:30 Reply Quote 1
              • B Offline
                borgein @Boss-Hogg-450
                last edited by 13 Jul 2024, 20:30

                @Boss-Hogg-450 said in Maps are sluggish and have low update frequency:

                @borgein I’ve read your description of the isuue, and know exactly what your talking about. I noticed the issue when i first got my vertical in Feb. The map has only ever been latency/lag free for me when i’m stood still and rotating on the spot, any directional movement initiates the watches 1 second gps recording and update model. If you have 2 watches, surely if you “hard reset” the original watch it will have reverted to the original build version of the firmware, and enabled a direct comparison with the new watch running on the current firmware?

                The videos others have uploaded only serve to illustrate the range in peoples perception/opinion of “lag/letency” The guy who’s vertical ran butter smooth when walking was completely oblivious to the 4 clearly visible and separate frames it took for the watch to perform a 90 degree rotation when he changed direction. Either that or he is in-fact a pigeon,lol. Everyone’s watches are gonna be the same, for the most part it’s the interpretation that will vary.

                For what it’s worth, i also wish the refresh-rate was a little higher, to help smooth things out on the map screen. I fail to see how different sport modes will yield any differing results, given they all use the same base GPS presets…but give it a shot i guess.

                I agree with you, and it seems we have the same experience. The first watch I hard reset was only reset so that all settings were wiped, but a hard reset does not downgrade the firmware to an older version.

                Maybe this has always been there (I got my first one in feb-march sometime too), but maybe it has become more noticeable lately? I’m not sure. The annoying thing is the lack of consistency. Today I walked a distance of 14 kilometers up and down a mountain (650m climb up/down) in clear blue skies. No cell coverage or nothing that can cause interference. T-shirt only as it was pretty warm. I also used a chest strap instead of the built-in heart rate sensor, not that I think that makes a difference.

                Sometimes the maps was laggy. Sometimes surprisingly so they were not. If I went down to 50m scale then the map seemed smoother, but when I went back to 100m and 200m zoom levels the map became very slow while moving again. When I stand still and turn in a circle-like motion the maps become very smooth again. But as soon as I have started walking and have taken 2-3 steps the maps become very sluggish again.

                I haven’t had the ability to test “faster activities” yet. Maybe I’ll try tomorrow.

                Suunto App username: borgeindergaard750
                Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

                B 1 Reply Last reply 13 Jul 2024, 20:53 Reply Quote 0
                • B Offline
                  Boss-Hogg-450 @borgein
                  last edited by 13 Jul 2024, 20:53

                  @borgein Ah, thats a pitty about the firmware. Didn’t realise that was the case. It would have been the definitive way to compare them. See how the different sport modes fair i guess… By the way, I see no perceivable difference between the map behaviour; either just using the map widget alone, or when recording an activity and using the map…all the same for me.

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                  • S Offline
                    Stanislav Damjanov
                    last edited by Stanislav Damjanov 9 Dec 2024, 22:07 12 Sept 2024, 13:01

                    Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

                    B E 2 Replies Last reply 17 Sept 2024, 11:07 Reply Quote 2
                    • B Offline
                      borgein @Stanislav Damjanov
                      last edited by 17 Sept 2024, 11:07

                      @Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

                      Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

                      No solution here yet. The last 2.37 update didn’t fix it either.

                      Suunto App username: borgeindergaard750
                      Sportstracker (Suunto App) profile: https://www.sports-tracker.com/view_profile/borgeindergaard750

                      1 Reply Last reply Reply Quote 0
                      • E Offline
                        Egika Platinum Member @Stanislav Damjanov
                        last edited by 17 Sept 2024, 11:13

                        @Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

                        Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

                        still very likely magnetic interference…

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        S B 2 Replies Last reply 17 Sept 2024, 11:25 Reply Quote 0
                        • S Offline
                          Stanislav Damjanov @Egika
                          last edited by 17 Sept 2024, 11:25

                          @Egika But if I use only map, without activity started, this doesn’t happen, so I suppose that it’s something else. It’s very irritating, mapping is one of the main reasons I bought this watch. Also, I had Race S for a while, and I didn’t had this problem.

                          E 1 Reply Last reply 17 Sept 2024, 11:36 Reply Quote 2
                          • E Offline
                            Egika Platinum Member @Stanislav Damjanov
                            last edited by 17 Sept 2024, 11:36

                            @Stanislav-Damjanov interesting. Can you reproduce it?
                            Regardless how long the route is?

                            I have to check myself as well.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            S 1 Reply Last reply 17 Sept 2024, 11:40 Reply Quote 3
                            • S Offline
                              Stanislav Damjanov @Egika
                              last edited by Stanislav Damjanov 17 Sept 2024, 11:40

                              @Egika I will go for a hike in a day or two and I will report how it behaves. I can make a video and post it here. It’s really strange, it hardly detects movement, but after that 360 degreee rotation everything is smooth again and watch reacts even for smallest movement, as it should be. Compass is calibrated off course. I have tried it on 15-20km routes, it’s not that they are especially long.

                              E sebchastangS 2 Replies Last reply 17 Sept 2024, 11:45 Reply Quote 2
                              • E Offline
                                Egika Platinum Member @Stanislav Damjanov
                                last edited by 17 Sept 2024, 11:45

                                @Stanislav-Damjanov I know exactly what this looks like.
                                My setup was, that I was on my bike. My drink pack had a tube that attaches to the chest belt using a magnet.
                                Whenever I was raising my arm to look at the map it came close to the magnet on the tube and I saw exactly what you describe.

                                When I tucked away the tube, the strange behavior was gone and with routing still on, the map was smooth all the time…

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - TI Canary - Titanium Courtney

                                S 1 Reply Last reply 17 Sept 2024, 18:20 Reply Quote 0
                                • sebchastangS Online
                                  sebchastang Silver Members @Stanislav Damjanov
                                  last edited by 17 Sept 2024, 15:06

                                  @Stanislav-Damjanov I have noticed the same thing during hiking activities.
                                  I confirm map rotation was smoother before 2.35.34 firmware update.

                                  Suunto Vertical
                                  Suunto Traverse

                                  1 Reply Last reply Reply Quote 3
                                  • S Offline
                                    Stanislav Damjanov @Egika
                                    last edited by 17 Sept 2024, 18:20

                                    @Egika i am pretty sure that I didn’t had anything magnetic with me on those hikes. Even if I did, it wouldn’t go away everytime with that simple 360 degree rotation. I can assume that there is some sowtware bug. Is there some way to request from Suunto to investigate this issue? It’s really annoying, smooth navigation is one of the main reasons why I bought Suunto instead of Garmin.

                                    E 1 Reply Last reply 18 Sept 2024, 06:28 Reply Quote 2
                                    • E Offline
                                      Egika Platinum Member @Stanislav Damjanov
                                      last edited by 18 Sept 2024, 06:28

                                      @Stanislav-Damjanov if you can reproduce it, you can send logs right after the activity.
                                      Then PM me with your Suunto account email address and the date and time you sent the logs.

                                      I can then add this into Suunto’s bug tracking system for further investigation.

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      S 1 Reply Last reply 18 Sept 2024, 11:53 Reply Quote 1
                                      • S Offline
                                        Stanislav Damjanov @Egika
                                        last edited by Stanislav Damjanov 18 Sept 2024, 11:53

                                        @Egika Thank you for replying. I did a quick walk last night and the problem persists. I made a 10km track on Suunto app and uploaded it to the watch. Most of the time navigation was buggy, map didn’t rotate even on 90 or 180 turns. If I was running it would be pretty unusable. Same as other hikes, compass was “unlocked” eventualy, and stayed unlocked for a while. This time activity was “Walk” Instead of “Hike” if that makes any difference.

                                        Previously I had Suunto Race S with 2.35 firmware and it was working smooth as it should be. The day I bought Suunto Race firmware 2.37 was available, so I used Race only on 2.37, I don’t know if it behaved normally on previous firmware.

                                        I guess I cannot send logs now when activity is already saved. I will try to do that after next hike and report it to you.

                                        E 1 Reply Last reply 18 Sept 2024, 12:06 Reply Quote 1
                                        • E Offline
                                          Egika Platinum Member @Stanislav Damjanov
                                          last edited by 18 Sept 2024, 12:06

                                          @Stanislav-Damjanov thank you very much!
                                          Yes, the logs should be sent no more than a few hours after something was happening.
                                          If possible you could possibly even take a video from the effect.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - TI Canary - Titanium Courtney

                                          S 1 Reply Last reply 18 Sept 2024, 12:10 Reply Quote 0
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