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Poor GPS performance (compared to Race S)

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  • E Offline
    enneo Bronze Member
    last edited by 15 Aug 2024, 09:35

    Recently I am having very poor GPS performance during some hikes/runs, especially comparing against my wife’s Race S.
    Both watches are updated, we are following the same path, waiting the GPS fix around the same time and syncing the watches with our mobiles (both Pixels) before each activity.

    Here an example:
    1000025937.png 1000025936.jpg

    I am sure you can appreciate which is the correct one…

    Anyone else has experienced similar drop in performance? Is there any known workaround?

    While hiking I have tried toggling between the various Battery Modes without any luck. I am tempted by a power cycle of the watch but would appreciate an input from support as I have sent the logs.

    Ambit 3
    9 Baro
    Race Ti

    G 1 Reply Last reply 15 Aug 2024, 10:08 Reply Quote 1
    • G Offline
      GiPFELKiND Silver Members @enneo
      last edited by 15 Aug 2024, 10:08

      @enneo hey have Sometimes very good GPS Performance, Sometimes little bad. But Most of the time without any Problems.

      1000222844.jpg 1000222845.jpg

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      D E 2 Replies Last reply 15 Aug 2024, 10:40 Reply Quote 0
      • D Offline
        Desdinova Bronze Member @GiPFELKiND
        last edited by Desdinova 15 Aug 2024, 10:40

        I’d do a power cycle anyway, just as a test

        1 Reply Last reply Reply Quote 0
        • E Offline
          enneo Bronze Member @GiPFELKiND
          last edited by 16 Aug 2024, 08:11

          @GiPFELKiND that matches my experience: the GPS performance is inconsistent.

          I initially thought that this was due to areas with lower GPS coverage (woods, tall buildings, steep mountains…) while now I start to think that it may be more related to a software bug as the Race S, that (as far as I am aware) shares the same GNSS receiver, is less affected by this.

          Ambit 3
          9 Baro
          Race Ti

          1 Reply Last reply Reply Quote 3
          • N Offline
            NM_gent
            last edited by 30 Aug 2024, 07:12

            Unfortunately, I have often had same experience with poor GPS tracking.

            I have experienced very poor GPS tracking when doing a running activity. Which has occurred on a regular basis. Looking at the map after an activity compared to the taken route that occurs pretty often. Usually, (when I check) I find some wrong turns, choice of roads doesn’t match etc.

            Worst example though, is a run I recorded yesterday. For the first half (5k) the GPS tracking is so bad it crosses canal sides absurdly (without taking bridges), being hundreds of meters off and crossing through buildings.

            Suunto GPS tracking - 1/2:
            2ebfc383-46ec-421c-8765-215dd12bcb53-image.png

            Actual route drawn to the exact path followed - 1/2:
            0d4308c2-879e-4a00-ac25-044cea07e672-image.png

            Suunto GPS tracking - 2/2:
            c42cf8fb-b44f-4717-a2ea-ec4a4b286ae1-image.png

            Actual route drawn to the exact path followed - 2/2:
            78f17205-6282-4e99-a43b-18dfe027c16f-image.png

            Note that in the second half the Suunto tracking does not even come close to the ‘Gentbrugge Meersen’ green patch in the map that I passed through. It is hundreds of meters off!

            Overall, I have to say I was astonished by how off this has been. The Komoot calculates the route to be 11.4kms and the GPS tracking 10.1kms, this means that it could be off even in the total distance and thus pace calculation etc…

            I hope via the Suunto support we can find some solution to this problems with GPS tracking. Reviewers have evaluated the GPS tracking on the Suunto Race as “great” but frankly I don’t share the same view.

            M E 2 Replies Last reply 30 Aug 2024, 09:45 Reply Quote 0
            • M Offline
              Mff73 @NM_gent
              last edited by 30 Aug 2024, 09:45

              @NM_gent
              battery mode set to performance in both cases ?

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              N 1 Reply Last reply 30 Aug 2024, 12:28 Reply Quote 0
              • E Offline
                EzioAuditore Gold Members @NM_gent
                last edited by EzioAuditore 30 Aug 2024, 09:52

                @NM_gent I had the same. Unfortunately the only fix was hard reset, soft reset didn’t help. Now after the hard all is good. I’ve found that roughly month or so and visiting different places the gps starts to deteriorate. After hard reset its the perfect line exactly to where I’ve ran. I do not know why. And same as you in the beginning is so much worse and then sometimes it kinda fixes. I did the hard reset roughly a month or more and now I see some gps drifts in the beginning of activity. Will wait for the new FW and do another hard: I have this on both the SV and the Race but for some weird reason not on the Ocean 🙂

                Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                Suunto Wing

                N E 2 Replies Last reply 30 Aug 2024, 12:29 Reply Quote 1
                • N Offline
                  NM_gent @Mff73
                  last edited by 30 Aug 2024, 12:28

                  @Mff73

                  Yes. Battery mode in performance for all the times I had noticed an issue on GPS tracking.

                  1 Reply Last reply Reply Quote 0
                  • N Offline
                    NM_gent @EzioAuditore
                    last edited by 30 Aug 2024, 12:29

                    @EzioAuditore

                    Thank you for the feedback. I wouldn’t mind doing a hard reset but if it needs to be done on a monthly basis… something is off.
                    I really hope Suunto can provide support with this.

                    1 Reply Last reply Reply Quote 0
                    • V Offline
                      Vol2AC
                      last edited by 1 Sept 2024, 16:04

                      my suunto race same problem firmware is suck!!
                      suunto should do it like coros IMG_8677.jpg

                      ? 1 Reply Last reply 2 Sept 2024, 07:00 Reply Quote 0
                      • F Offline
                        far-blue Bronze Member
                        last edited by 1 Sept 2024, 23:07

                        There may well be some form of calculation bug going on but, honestly, sometimes GNSS is just going to be like this. Summer is harder because of the increased leaf cover on trees and at certain times of day and days of the month you are going to find the orbits of the satellites are not as optimal as others. Every watch will have a different antenna design so will have different good and bad times/days. For actual races this is why Suunto have snap-to-route.

                        Honestly it amazes me how the engineers manage to squeeze the accuracy they do out of modern GNS systems - a tiny antenna strapped to a moving person listening out for the faintest radio time signals from multiple transmitters 20,000km above the earth that are themselves moving at approx 14,000 km/h and extracting a useable data stream from all the reflections and interference before then crunching through sub-millisecond accurate complex 3-dimensional triangulation maths to work out your position in space to within 1m - repeatedly, multiple times a second.

                        S E 2 Replies Last reply 3 Sept 2024, 10:09 Reply Quote 7
                        • ? Offline
                          A Former User @Vol2AC
                          last edited by 2 Sept 2024, 07:00

                          @Vol2AC said in Poor GPS performance (compared to Race S):

                          suunto should do it like coros

                          What?

                          1 Reply Last reply Reply Quote 1
                          • S Offline
                            SvenSchroeter @far-blue
                            last edited by 3 Sept 2024, 10:09

                            @far-blue - I could not agree more! Perfection does not exist and from what I have seen (a race and vertical owner) the performance between the two devices is largely accurate and comparable.

                            Suunto Vertical Ti Solar (Daily)
                            Suunto Race (Wife Daily)
                            Retired: Suunto Ambit3 / Ambit / Core

                            https://www.strava.com/athletes/142980701

                            N 1 Reply Last reply 4 Sept 2024, 19:19 Reply Quote 0
                            • E Offline
                              enneo Bronze Member @EzioAuditore
                              last edited by 3 Sept 2024, 20:05

                              @EzioAuditore This is an interesting feedback, thanks! Possibly your Ocean and my wife’s Race S have not built up that level of error yet. Will perform a reset now and then…

                              Ambit 3
                              9 Baro
                              Race Ti

                              1 Reply Last reply Reply Quote 0
                              • E Offline
                                enneo Bronze Member @far-blue
                                last edited by 3 Sept 2024, 20:38

                                @far-blue as an engineer I understand your point and definetly appreciate the snap to route feature as I was using map matching algorithm as backup solution for my positioning algorithm developed during my master thesis.

                                Nevertheless, I experienced a drop in accuracy of my Race that has been constantly outperformed by my wife’s Race S. Possibly this is a “simple” bug that can be cleared rebooting the device here and then as recommended above, but would love to get it fixed to further improved the amazing whatch I wear everyday.

                                Ambit 3
                                9 Baro
                                Race Ti

                                1 Reply Last reply Reply Quote 0
                                • N Offline
                                  NM_gent @SvenSchroeter
                                  last edited by 4 Sept 2024, 19:19

                                  @SvenSchroeter

                                  Perfection is not what I am expecting but honestly upon looking closely to the map examples given above, at least in my case, the tracking is poor. Not even satisfactory. The first half of the run tracking is terrible which I cannot understand from a good quality smartwatch. I hope it’s a bug that can be fixed in upcoming firmware updates (there was one just released, let’s see!).

                                  M 1 Reply Last reply 5 Sept 2024, 05:44 Reply Quote 0
                                  • V Offline
                                    Vol2AC
                                    last edited by 5 Sept 2024, 02:40

                                    everytime I am not sync app before activity GPS is not good This is a very annoying problem. IMG_8738.PNG

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mff73 @NM_gent
                                      last edited by 5 Sept 2024, 05:44

                                      @NM_gent
                                      If you have so bad results, no-one can exclude some hardware issue in your watch (antenna, or chipset).
                                      Recontact the support and maybe ask for a RMA.

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 1
                                      • sartoricS Offline
                                        sartoric Moderator
                                        last edited by sartoric 9 May 2024, 07:35 5 Sept 2024, 07:35

                                        or it’s just bad satellite coverage.
                                        that’s where agps helps a lot

                                        SVTS - 2.40.38
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 14 - One UI 6.1
                                        Suunto App Android 5.3.5 beta
                                        Suunto App IOs 2.46.0 (19453) beta on MBP M1

                                        1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          NM_gent
                                          last edited by 7 Sept 2024, 10:05

                                          Update from next activity:

                                          I have been out for a running activity again following almost the same route as before. In the meantime, a firmware update has been released and I performed the update. Additionally, I have followed the advise from Suunto website’s FAQ and replies in this post: performing a soft reset on the watch and making sure I have synced the watch with the phone before the activity.

                                          This time the GPS tracking was nearly spot on.

                                          I will keep checking in the coming activities to see how this progresses. Thank you all for the inputs.

                                          1 Reply Last reply Reply Quote 1
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