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Higher battery consumption

Scheduled Pinned Locked Moved Suunto Race S
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  • I Online
    isazi Moderator @orzechszek
    last edited by 3 Sept 2024, 13:30

    @orzechszek not necessary to send logs, for the next couple of weeks reboot your watch after using navigation

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    O 1 Reply Last reply 3 Sept 2024, 13:44 Reply Quote 2
    • O Offline
      orzechszek @isazi
      last edited by 3 Sept 2024, 13:44

      @isazi Thanks for a tip.

      Watch: Suunto Race S

      1 Reply Last reply Reply Quote 2
      • F Offline
        far-blue Bronze Member
        last edited by 3 Sept 2024, 21:14

        I was just about to post the same question. When I first received my Race S the battery was lasting ~ 6 days for me including all my activities but now it’s down to 3 days and about 4 hours of activities before getting to 10%. I’ve recently used navigation on a couple of runs to see if the local hills are big enough to trigger the climb screens (answer - no) but the timing makes sense.

        I assume the new firmware that’s about to drop is going to trigger a reboot. Will that firmware (the one with the downloadable watch faces Suunto announced in the app a couple of days ago) also have the battery drain fix, do you know?

        I 1 Reply Last reply 3 Sept 2024, 22:25 Reply Quote 1
        • I Online
          isazi Moderator @far-blue
          last edited by 3 Sept 2024, 22:25

          @far-blue no, it will not, battery drain fox will come a couple of weeks later as the fix is still being tested

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 2
          • F Offline
            far-blue Bronze Member
            last edited by 7 Sept 2024, 11:18

            Just dropping a note to confirm that after a soft reset (i.e. turning it off and on again) my Race S is back to normal battery burn behaviour across all my activities and daily tracking. I’ve disabled even breadcrumb navigation when starting all gps-based activities (just to be sure) and all seems good. Looking forward to a fix, of course, and also as an aside hoping an option to ‘remember’ navigation being off on a per-activity profile bases will be added soon 🙂

            If help is needed with tracking down the bug I am always willing to lend a helping hand 🙂

            1 Reply Last reply Reply Quote 0
            • F Offline
              far-blue Bronze Member
              last edited by 22 Sept 2024, 18:32

              I don’t suppose there’s any news on the hot fix for the high battery drain after using routed navigation, is there? I don’t use it often (mainly just my long runs so once a week) but it would be nice not to have to remember to soft reset after each time 🙂

              A 1 Reply Last reply 24 Sept 2024, 10:55 Reply Quote 3
              • A Offline
                Antoine Bronze Member @far-blue
                last edited by 24 Sept 2024, 10:55

                @far-blue said in Higher battery consumption:

                I don’t suppose there’s any news on the hot fix for the high battery drain after using routed navigation, is there? I don’t use it often (mainly just my long runs so once a week) but it would be nice not to have to remember to soft reset after each time 🙂

                Under 1 week i hope … 🤞

                Watch: Suunto vertical solar

                S 1 Reply Last reply 24 Sept 2024, 11:43 Reply Quote 1
                • S Offline
                  SvenSchroeter @Antoine
                  last edited by 24 Sept 2024, 11:43

                  @Antoine I heard the end of September being mentioned here on the forum (as an approximate timeframe). Lets hope by the end of the week there is a push. But it all depends if the kinks get ironed out and if the root cause of the issue has been found or not. Only time will tell.

                  Suunto Vertical Ti Solar (Daily)
                  Suunto Race (Wife Daily)
                  Retired: Suunto Ambit3 / Ambit / Core

                  https://www.strava.com/athletes/142980701

                  1 Reply Last reply Reply Quote 1
                  • S Offline
                    sracer Bronze Member
                    last edited by sracer 24 Sept 2024, 12:19

                    I bought a Race S in the beginning of August and immediately discovered quite pronounced battery drain: even with the watch sitting on the table with everything off (AOD, 24/7 heart rate tracking, sleep monitoring, WiFi, weather complications), the daily battery drain was anything between 16-20%. Nothing I tried (including soft reset, battery calibration, hard reset, firmware reinstallation, phone app reinstallation) didn’t change the behavior.

                    I sent my watch back to Suunto and received a new, unboxed watch in 10 days (I live in Finland). The new watch has been behaving as expected from the day one, consuming only 3% (or less) a day with similar sitting-on-the-table scenario. On the wrist, with AOD off (Raise to wake), Sleep monitoring and 24/7 heart rate tracking on, the consumption varies depending on the daily activity, but is typically in the range of 11-16%. For example, last full charge was made on Sunday-Monday night at 0.11 and now, Tuesday at 15.20 (in 39 hours) it has dropped to 82% (no excercises and minimal daily activity due to catching cold, desk job).

                    Key takeaway: There actually might be faulty units out there or the firmware bug hits some units quite a bit heavier than others for reasons unknown (for us, let’s hope Suunto engineers have better understanding…).

                    I’m now a happy camper and really enjoy my watch 🙂

                    M 1 Reply Last reply 24 Sept 2024, 12:52 Reply Quote 2
                    • M Offline
                      Mirek_R @sracer
                      last edited by 24 Sept 2024, 12:52

                      @sracer Thanks for sharing. I have Race S since last Friday and with 1-1,5h daily run with medium brightness, AOD enabled it holds only 2-2,5 days. When I need to adjust something in menu energy is consumed very quickly. About 10-12% is used at night when display is completly off…
                      This watch last less then half it should be according to Suunto.
                      After your post I am wondering if should do same and ask for another piece.

                      I received watch made in China. Your proper specimen is also made there?

                      S F 2 Replies Last reply 24 Sept 2024, 17:37 Reply Quote 0
                      • S Offline
                        sracer Bronze Member @Mirek_R
                        last edited by sracer 24 Sept 2024, 17:37

                        @Mirek_R Both of my watches are made in Finland. Your battery consumption during the night sounds a lot like my first one…

                        M 1 Reply Last reply 24 Sept 2024, 18:02 Reply Quote 0
                        • M Offline
                          Mirek_R @sracer
                          last edited by 24 Sept 2024, 18:02

                          @sracer I spoke with Suunto support. They told me to turn everything off and make a soft reset. Then observ watch behaviour. If nothing changes then hard reset.
                          In 3 hours without interactions -5% it seems tommorow I will make hard reset but first I have to wait until it runs out of energy.

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            far-blue Bronze Member @Mirek_R
                            last edited by 24 Sept 2024, 22:24

                            @Mirek_R Try charging it fully then doing a soft-reset (hold the upper button for 12 seconds) and see if it fixes the drain issue. The main trigger for the bug that drains the battery seems to be when you start an activity with navigation (with a route, not just breadcrumb). A soft reset fixes the issue until the next time you use a route. If the battery drain is still there after a soft reset, talk to customer services and you can prob. send the watch back for a replacement or repair.

                            1 Reply Last reply Reply Quote 2
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