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    Watch faces not syncing

    Scheduled Pinned Locked Moved Suunto Vertical
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    • smutnakS Offline
      smutnak @murphyp228
      last edited by

      @murphyp228 For me, only a hard reset of the watch helped. It was a pain to set everything up again, but now the synchronization of watch faces and especially SuuntoPlus Guides (structured workouts), which also did not work after the update. Now is all working OK.

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      • M Offline
        manno02 @murphyp228
        last edited by

        @murphyp228

        I also tried
        all resets
        Deinstalling
        Reinstalling
        Without success 😩

        M 1 Reply Last reply Reply Quote 0
        • murphyp228M Offline
          murphyp228 @Mff73
          last edited by

          @Mff73 😒 @Dimitrios-Kanellopoulos may I check has this issue been logged with Suunto ?

          Ultra marathon / Ironman triathlete
          β€”β€”β€”-
          Suunto Vertical Titanium + Stryd Duo
          Suunto Baro 9
          Suunto Spartan

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • M Offline
            manno02 @manno02
            last edited by

            @manno02 said in Watch faces not syncing:

            @murphyp228

            I also tried
            all resets
            Deinstalling
            Reinstalling
            Without success 😩

            After one hours of syncing data tracks and values now it works so Deinstalling and Reinstalling works
            Not nice but works at least

            murphyp228M 1 Reply Last reply Reply Quote 0
            • murphyp228M Offline
              murphyp228 @manno02
              last edited by

              @manno02 sadly didn’t work for me - thank though πŸ˜‰

              Ultra marathon / Ironman triathlete
              β€”β€”β€”-
              Suunto Vertical Titanium + Stryd Duo
              Suunto Baro 9
              Suunto Spartan

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              • Brad_OlwinB Offline
                Brad_Olwin Moderator @murphyp228
                last edited by

                @murphyp228 said in Watch faces not syncing:

                @Mff73 😒 @Dimitrios-Kanellopoulos may I check has this issue been logged with Suunto ?

                I have filed a bug report with Suunto about this. I am having the same issue.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  manno02 @Brad_Olwin
                  last edited by

                  Uninstalling does work for the watchfaces but unfortunately the whole data from August and September habe vanished
                  So you seem to make a de Vision, seither New watchfaces or keeping data alive
                  You cant unfuck what Haß been fucked πŸ˜‘

                  sartoricS 1 Reply Last reply Reply Quote 0
                  • sartoricS Offline
                    sartoric Moderator @manno02
                    last edited by sartoric

                    @manno02
                    uninstall/reinstall doesn’t erase any data
                    they’ll be synched again, but server congestion may slow the process down

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.3.5 beta
                    Suunto App IOs 2.46.0 (19453) beta on MBP M1

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      manno02 @sartoric
                      last edited by

                      @sartoric I giess you are right. Over night everyrhing is back so it just took Some time

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                      • T Offline
                        TomTiger
                        last edited by

                        After the latest SW update I have no access to additional watch faces on the Vertical watch. They are all registered in the Suunto App, but even after repeated syncronisation, no additional watch faces appear on the watch. It must be due to a bug in the 2.37 update. Anybody here that can help?

                        L Brad_OlwinB 2 Replies Last reply Reply Quote 0
                        • L Offline
                          larrybbaker @TomTiger
                          last edited by

                          @TomTiger Make sure your app is updated. Kill and restart the app and then synchronize. The go to the Suunto+ watch face list and select the ones you want. Sync.

                          SV Solar
                          iPhone 16 Pro

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                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @TomTiger
                            last edited by

                            @TomTiger I had this problem as well. Have reported as a bug. I was able to fix this with a factory reset. A PIA but working normally now.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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