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    Watch faces not syncing

    Scheduled Pinned Locked Moved Suunto Vertical
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    • murphyp228M Offline
      murphyp228 @manno02
      last edited by

      @manno02 sadly didn’t work for me - thank though 😉

      Ultra marathon / Ironman triathlete
      ———-
      Suunto Vertical Titanium + Stryd Duo
      Suunto Baro 9
      Suunto Spartan

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator @murphyp228
        last edited by

        @murphyp228 said in Watch faces not syncing:

        @Mff73 😢 @Dimitrios-Kanellopoulos may I check has this issue been logged with Suunto ?

        I have filed a bug report with Suunto about this. I am having the same issue.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          manno02 @Brad_Olwin
          last edited by

          Uninstalling does work for the watchfaces but unfortunately the whole data from August and September habe vanished
          So you seem to make a de Vision, seither New watchfaces or keeping data alive
          You cant unfuck what Haß been fucked 😑

          sartoricS 1 Reply Last reply Reply Quote 0
          • sartoricS Offline
            sartoric Moderator @manno02
            last edited by sartoric

            @manno02
            uninstall/reinstall doesn’t erase any data
            they’ll be synched again, but server congestion may slow the process down

            SVTS - 2.48.16
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 15 - One UI 7.0
            Suunto App Android 6.4.7 beta
            Suunto App IOs 3.6.0 (20927) beta on MBP M1 Max

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            • M Offline
              manno02 @sartoric
              last edited by

              @sartoric I giess you are right. Over night everyrhing is back so it just took Some time

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              • T Offline
                TomTiger
                last edited by

                After the latest SW update I have no access to additional watch faces on the Vertical watch. They are all registered in the Suunto App, but even after repeated syncronisation, no additional watch faces appear on the watch. It must be due to a bug in the 2.37 update. Anybody here that can help?

                L Brad_OlwinB 2 Replies Last reply Reply Quote 0
                • L Offline
                  larrybbaker @TomTiger
                  last edited by

                  @TomTiger Make sure your app is updated. Kill and restart the app and then synchronize. The go to the Suunto+ watch face list and select the ones you want. Sync.

                  Vertical Ti Solar
                  Race 2
                  iPhone 17 Pro

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                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @TomTiger
                    last edited by

                    @TomTiger I had this problem as well. Have reported as a bug. I was able to fix this with a factory reset. A PIA but working normally now.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

                    surfboomerangS 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang @Brad_Olwin
                      last edited by

                      @Brad_Olwin Never had this issue before but I uninstalled some watch faces and after that I wasn’t able to install new ones. It gives me the option to uninstall the new watch faces, but they are not on my watch nor in the “My Suuntoplus watchfaces” list. I tried everything from clearing cache, Reboot phone and watch but nothing works.

                      Is this still a bug and is it confirmed/resolved by Suunto as of today?

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      DropQbD 1 Reply Last reply Reply Quote 0
                      • DropQbD Online
                        DropQb @surfboomerang
                        last edited by DropQb

                        @surfboomerang I experienced same issue today with my Race 2. I uninstalled a watchface and then tried to install new ones. Even they are marked to be installed to the watch in the Suunto app, they are actually not synced to the watch and I cannot set them.

                        Restarting watch, forcible shutdown of Suunto app did not help…

                        Suunto Race 2

                        surfboomerangS 1 Reply Last reply Reply Quote 0
                        • surfboomerangS Offline
                          surfboomerang @DropQb
                          last edited by surfboomerang

                          @DropQb Somehow it started working for me again in a couple of hours.
                          No idea what caused it or how it was resolved.

                          Suunto Vertical Titanium Solar
                          OnePlus Nord 4

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                          • DropQbD Online
                            DropQb @surfboomerang
                            last edited by

                            @surfboomerang I agree. After several hours I have now watchfaces synced to the watch. Strange…

                            Suunto Race 2

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