Suunto- Race S sleep tracking not working
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My husband and I moved away from Garmin Fenix a month ago. We wear our watches every night and out of a whole week it will track maybe twice. We have done a reset and no change. I am now wearing my Garmin and my Suunto -and my Garmin works perfectly but not my Suunto. Both my husband and my watches track or don’t - in sync for that night. Our watches are up to date. Any advice please
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I isazi moved this topic from [iOS] Issues & Bugs on
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My new Race S watch is also not recording sleep consistently. After 2 days it did not record sleep last night. This is without any change in settings.
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@Jaci-Nutman I have no idea unfortunately, Overall Suunto is reliable when training but not when you sleep (or measure HRV)…
Hope someone with a Race can help you.
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@JoI nasLarsson Worked initially but about 2 weeks ago stopped. I think this is a bug of latest update.
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@Jaci-Nutman You have sleep tracking and 24/7 HR enabled? I would also enable autoDND about 30 min prior to typically falling asleep and 30 min after wakeup. I would enable HRV tracking as well. For me the Race S works well with these settings.
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Hi all, did anyone find a solution for this issue?
I purchased my Suunto Race S on Saturday and it recorded my sleep on Saturday and Sunday (including a nap). But since then, it has stopped recording my sleep and noticed that I also lost HR connectivity during a run.
I have all sleep settings turned on and DND set for 30mins before my usual sleep time.
Any help is appreciated.
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@Jaci-Nutman said in Suunto- Race S sleep tracking not working:
My husband and I moved away from Garmin Fenix a month ago. We wear our watches every night and out of a whole week it will track maybe twice. We have done a reset and no change. I am now wearing my Garmin and my Suunto -and my Garmin works perfectly but not my Suunto. Both my husband and my watches track or don’t - in sync for that night. Our watches are up to date. Any advice please
Possible incorrectly set resting HR, my min. night HR is 34/min, but my rest HR is set to 52/min, Suunto Race + RaceS, no problem with sleep tracking
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or something in the FW ?
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I have been wrestling with Suunto sleep tracking for over a month. What sucks about trying to get sleep tracking to work when you know it works on a Garmin or a Coros is that you only get one chance a day to try to dial things in correctly. Furthermore, I will get a nap or two some nights and don’t know why this is working when other solutions do not.
I have updated to the newest firmware that has the “sleep tracking fix” and I have only got one night of correct sleep tracking. I have contacted support on Facebook, in chat on their website, and in Instagram. All the help has been pretty bad if I get a reply at all. I want to love this Suunto so so much, but I would like to be able to have HRV tracking and from what I understand if your watch is not tracking sleep properly, it will not track HRV at all. So…
Below is a list of things I have done based on suggestions on Reddit and from Suunto Support. None have worked .
- Adjust my Resting Heart Rate both up and down. None have made a difference.
- Turn off all sleep tracking on the watch, do a soft reset to clear RAM and turn it all back on when it reboots. Did not change anything.
- Made sure that my DND times are after I am in bed and generally asleep. No change
- Adjusted my DND to less than the time I usually sleep (example: 7.5 hours instead of 8 like I usually sleep) Did not work.
- Turned off autoDND and toggle it manually before sleeping at night. Did not work.
- Did a complete reset. Major pain and takes a lot of time. Did not work.
- Adjusted the watch up and down wrist/arm at different tightnesses including switching arms. I even wore it with the watch face facing inward toward my body, Did not work.
Perhaps I am leaving something out, but the most interesting part of all of this is I have had a Race, Race S and a Vertical. The Race was terrible and never really tracked anything, the Race S gaslights me with a reasonable track maybe 2 times a week AT most and the Vertical was pretty spot on, but I do not want such a large watch. I love the size of the Race S. From what I have gathered (and it could be totally wrong) is that after the Vertical, Suunto switched Sleep Tracking Software and the previous one was the one Garmin uses. The new software used on the Race and Race S is from a new company.
I have truly appreciated the help of everyone in the Suunto community. I want so bad to be a Suunto Loyalist, but I really really want to have HRV. From what I see on forums, the folks trying to help usually have functioning sleep tracking and it has worked out of the box for them so their help is not so helpful…
I hope we figure this out. I have done a soft reset since the update. I will do a nuke and pave today and see if that fixes it, but I have a feeling it will not. I will post any results when I have them.
Suunto Vertical, Race and Race S
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@Stavrogin I feel you. I don’t have any answers more than you are not alone.
- Sleep quality is wrong
- Heartrate is a different watch/app
- Sometimes hours of sleep also is different
- HRV makes no sense from night to night
I think this sucks but decided to breath and accept the fact that Suunto is, after all, my favourite watch.
What else can you/we do?
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@JonasLarsson I stopped tracking sleep and HRV. Now I just train with ZoneSense, and honestly, I’ve never felt better. Less anxiety, more in tune with my body.
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Sleep recoding with a Suunto have never been working perfect for me and used Suunto since 2013.
From 2019 with my Suunto 9 baro to today, A Suunto Vertical i barley get more than 4-5 hours/night.I use another watch for that when I need it.
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@Iggge I came to the conclusion that excessive quantification of physiological and performance metrics, as promoted by many brands, presents both advantages and drawbacks. While tracking training metrics such as Chronic Training Load (CTL), Acute Training Load (ATL), and Training Stress Balance (TSB) can be beneficial for optimizing performance, an overabundance of data may contribute to increased stress. This, in turn, may hinder the development of one’s ability to rely on subjective sensations and internal cues, which are essential for long-term athletic self-awareness and adaptation. (Now I understand why sleep tracking is disabled by default on Suunto watches).
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@iterumtenta said in Suunto- Race S sleep tracking not working:
@JonasLarsson I stopped tracking sleep and HRV. Now I just train with ZoneSense, and honestly, I’ve never felt better. Less anxiety, more in tune with my body.
I’m thinking about stop looking at those data for a while. One step at the time. (no pun intended).
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I think also part of the challenge with Suunto is that over the span of a few short years they’ve gone from FirstBeats, to their experimental approach in the Vertical, to a new licensed version from a third party.
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@iterumtenta I use use the data just as a hint on my current health. That’s why Suunto is good when it just offer basic functions.
But when it’s just offer basic functions I also want everything to work -
do you still have the problem of missing sleep recordings?
have you found out how to improve the problem?I bought the race s this week. everything worked for the first two nights. today, the third night, no sleep recording…
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Today my Race S did not track sleeping. It did track HR during night, but no sleeping and resources chart got stuck. I did soft reset. I will see what night brings. This was first issue since 2.39.20 update.
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I have a Race S for a couple of months and sometimes don’t track sleeping . If I have more than one nap during the day, watch don’t track sleeping at all tomorrow. Developers should pay attention to this bug.
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Usually sleep tracking works for me, but on Sunday I somehow managed to have a nap while sleeping or vice a versa…
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