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Suunto Vertical won’t update from 2.30.38 to recent update

Scheduled Pinned Locked Moved Suunto Vertical
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  • C Offline
    cmiller6070
    last edited by cmiller6070 12 Jan 2024, 02:16 1 Dec 2024, 02:16

    Upgraded from 9PP to SV, and the vertical won’t process an update in either the app or on the watch itself. Is there a way to force the update to the watch? I’ve tried rebooting the watch, disconnecting and reconnecting from the phone, restarting the watch and nothing is happening to update. Is there a way to force the update to recent versions?

    S 1 Reply Last reply 1 Dec 2024, 05:55 Reply Quote 0
    • S Offline
      S.Pichi @cmiller6070
      last edited by 1 Dec 2024, 05:55

      @cmiller6070 i found similar problem. The watch cannot update to be last version of SW. It’s still show as below. S__6471738.jpg

      C 1 Reply Last reply 1 Dec 2024, 06:24 Reply Quote 0
      • C Offline
        cmiller6070 @S.Pichi
        last edited by 1 Dec 2024, 06:24

        @S-Pichi mine isn’t even getting to that stage.

        F 1 Reply Last reply 1 Dec 2024, 10:41 Reply Quote 0
        • F Offline
          fritzbt2013 Bronze Member @cmiller6070
          last edited by 1 Dec 2024, 10:41

          @cmiller6070

          https://forum.suunto.com/post/155252

          1 Reply Last reply Reply Quote 1
          • P Offline
            pavel.samokha
            last edited by 1 Dec 2024, 17:12

            There was technical issue in the cloud, please try again

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            C 1 Reply Last reply 1 Dec 2024, 21:01 Reply Quote 0
            • C Offline
              cmiller6070 @pavel.samokha
              last edited by 1 Dec 2024, 21:01

              @pavel-samokha gotcha. I was able to get it all updated this afternoon, so it must have been the issue in the cloud as you mentioned. Thanks a lot! For future reference, is there an outage page I can refer to in case of future issues like this?

              1 Reply Last reply Reply Quote 0
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