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Software update 2.39.20 (2024 Q4)

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  • P Offline
    pavel.samokha @dzembronja
    last edited by 18 Dec 2024, 18:21

    @dzembronja said in Software update 2.39.20 (2024 Q4):

    Good evening, I’m sorry to write off topic, but can you pass on to the developers of the suunto program the following problem, the previous version on android 14 phone oscal s80, the problem is that after updating the program the phone is overloaded when I enter the program. I noticed how I give some permission to the watch in the program, the phone is overloaded when I enter the program, before I reset to fa

    Do you mean that you open Suunto App on your Android 14 phone and it reboots?

    Opinions expressed are solely my own and do not express the views or opinions of my employer

    D 1 Reply Last reply 18 Dec 2024, 18:37 Reply Quote 0
    • D Offline
      dzembronja @pavel.samokha
      last edited by 18 Dec 2024, 18:37

      @pavel-samokha Sorry, I wrote the wrong version of android 12 phone oscal s80, the program works fine on android 11 of another smartphone, but I use oscal s80

      E D 2 Replies Last reply 18 Dec 2024, 18:41 Reply Quote 0
      • E Online
        Egika Platinum Member @dzembronja
        last edited by 18 Dec 2024, 18:41

        @dzembronja maybe better to do this in a separate thread. This one is about watch FW update.
        Thx

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        D 1 Reply Last reply 18 Dec 2024, 18:44 Reply Quote 0
        • D Offline
          dzembronja @dzembronja
          last edited by 18 Dec 2024, 18:42

          @dzembronja When I delete the program, the smartphone does not overload itself, in my opinion, when I give permission to some program, it terminates the program or overloads the smartphone, it was in the previous version of the suunto program

          1 Reply Last reply Reply Quote 0
          • D Offline
            dzembronja @Egika
            last edited by 18 Dec 2024, 18:44

            @Egika I agree with you, but I wrote everywhere they don’t respond to it, and this is generally, and here they may notice, I apologized for writing off topic, but I don’t know what to do

            1 Reply Last reply Reply Quote 0
            • M Online
              Mff73 @MirkoP
              last edited by Mff73 18 Dec 2024, 19:25

              @MirkoP said in Software update 2.39.20 (2024 Q4):

              @Александр-Даниленко I thought I could, instead I discovered that I can’t: so annoying

              Instructions there
              https://forum.suunto.com/post/148824

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              M 1 Reply Last reply 20 Dec 2024, 08:19 Reply Quote 4
              • J Offline
                joachimstolpe
                last edited by 18 Dec 2024, 20:15

                I have a Vertical Ti Solar which I updated yesterday. After the update (which went well, menus looking great, holiday watch faces working) I simply cannot get the watch to connect to my WiFi to download maps. I’ve tried all the workarounds out there - soft and hard reset, reinstalling SA, restarting my iPhone, using my phone as a hotspot, no weird characters in SSID, making sure the WiFi is 2,4 GHz, changing language in the watch, praying… It just won’t connect.
                Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

                I’m at a loss here guys. What to do?

                E 1 Reply Last reply 19 Dec 2024, 04:03 Reply Quote 0
                • B Offline
                  BrunoH Gold Members @sebchastang
                  last edited by BrunoH 18 Dec 2024, 20:22

                  @sebchastang you’re right, Control Panel broke again when I powered off the watch. Let’s see if the elves can fix it again during the night 🙂

                  Compasses: M-311, A-10, SK-7
                  Diving: Finnlight Navy 90, Vyper
                  Sports: Metron, S7, S9B and Vertical

                  B 1 Reply Last reply 19 Dec 2024, 06:03 Reply Quote 0
                  • M Offline
                    MiniForklift Platinum Member
                    last edited by MiniForklift 18 Dec 2024, 20:40

                    So after this update I’m noticing that my battery is draining quite a bit faster, I noticed it because I haven’t been training as much as normal but it’s gone down more than it usually would. In the last 24 hours it’s dropped 10% with no training
                    Aside from that, one run and a walk doesn’t look great with regards to the GPS tracking. Has me drunkenly swerving along roads and not following the route particularly closely, hopefully this is just a coincidence and my next runs are cleaner 🤞

                    SV Titanium Solar Forest

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      Romain Sassareu
                      last edited by 18 Dec 2024, 21:52

                      My Suunto activities don’t sync to Strava anymore.

                      Is this a known issue?

                      A А 2 Replies Last reply 18 Dec 2024, 21:55 Reply Quote 2
                      • A Offline
                        atoponce @Romain Sassareu
                        last edited by 18 Dec 2024, 21:55

                        @Romain-Sassareu This isn’t a firmware update problem. Something is wrong on Suunto’s side that is preventing the activity uploads to different services. I have the 9 Baro, and while my run is synced with the mobile app, Suutno hasn’t push it to Stryd, Strava, and my other services yet. Something is broken server-side on their end.

                        Suunto 9 Baro / Ambit 3 Peak / Observer
                        Polar H10 / Verity Sense / OH1
                        Stryd Duo / Stryd wind / Zwift RunPod

                        R 1 Reply Last reply 18 Dec 2024, 22:01 Reply Quote 0
                        • R Offline
                          Romain Sassareu @atoponce
                          last edited by 18 Dec 2024, 22:01

                          @atoponce ok cool, let’s wait then. How can we flag this this, besides posting here? To ensure something is aware of the issue(s).

                          A 1 Reply Last reply 18 Dec 2024, 22:26 Reply Quote 0
                          • A Offline
                            atoponce @Romain Sassareu
                            last edited by 18 Dec 2024, 22:26

                            @Romain-Sassareu I’m sure Suunto is aware and working to get it resolved. There is also discussion on Reddit. Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

                            Suunto 9 Baro / Ambit 3 Peak / Observer
                            Polar H10 / Verity Sense / OH1
                            Stryd Duo / Stryd wind / Zwift RunPod

                            M 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
                            • А Offline
                              Александр Даниленко @Romain Sassareu
                              last edited by 18 Dec 2024, 23:01

                              @Romain-Sassareu same today for me

                              Suunto Race S

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                Sturgis
                                last edited by 18 Dec 2024, 23:46

                                “New Christmas and New Year watch faces, along with a new green theme watch color”

                                What is the green theme watch color and how to set it up?

                                Suunto 9 Baro Titanium Charcoal Black / Suunto Race Titanium Charcoal

                                F 1 Reply Last reply 18 Dec 2024, 23:51 Reply Quote 0
                                • F Offline
                                  far-blue Bronze Member @Sturgis
                                  last edited by 18 Dec 2024, 23:51

                                  @Sturgis Green has just been added to the bottom of the colour selection list for the accent colour. You can use it with any watch face but it’s the default for the new xmas and new year faces 🙂

                                  S 1 Reply Last reply 19 Dec 2024, 19:46 Reply Quote 2
                                  • F Offline
                                    far-blue Bronze Member
                                    last edited by 18 Dec 2024, 23:54

                                    FYI in case anyone was wondering, the behaviour of DND within an activity hasn’t changed with the new firmware (I was hopeful…). If you set DND in the activity setup screen it turns off all notifications plus then doesn’t re-enable notifications at the end of the activity. Fingers crossed for the Q1 2025 firmware 🙂

                                    1 Reply Last reply Reply Quote 2
                                    • E Online
                                      Egika Platinum Member @joachimstolpe
                                      last edited by 19 Dec 2024, 04:03

                                      @joachimstolpe said in Software update 2.39.20 (2024 Q4):.

                                      Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

                                      I’m at a loss here guys. What to do?

                                      Just to make sure: wifi is not used for firmware updates. They are transferred via BT…

                                      Otherwise no idea. Mine is working well on various models. Flight mode etc is off? Can you add the wifi in the settings at all?

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - TI Canary - Titanium Courtney

                                      J 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
                                      • M Offline
                                        MiniForklift Platinum Member
                                        last edited by 19 Dec 2024, 04:06

                                        I have just successfully downloaded a map, no issues. Although one thing I have noticed was that the watch wasn’t charging when I plugged it in, thought that was odd. Tried it at a few different power points, none of them worked. Then after a couple of soft resets it decided it would start charging. Anyone came across this before?

                                        SV Titanium Solar Forest

                                        C 1 Reply Last reply 19 Dec 2024, 18:38 Reply Quote 0
                                        • S Offline
                                          skifast12 @supergroover
                                          last edited by 19 Dec 2024, 04:08

                                          Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
                                          It says “measuring” but green OHR lights is not showing.

                                          425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

                                          F P 2 Replies Last reply 19 Dec 2024, 08:17 Reply Quote 2
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