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Software update 2.39.20 (2024 Q4)

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  • J Offline
    jjorgemoura
    last edited by 21 Dec 2024, 14:54

    As a Software Engineer, I very well understand the nature of bugs and how unpredictable they can be. I would not complain about those. If a company has the right values, those bugs will be fixed very soon.

    What is very concerning to me with this update is the focus on accessory, unnecessary features or even features that goes against the core values, such as the new festive watch faces or the new UI zoom effect.

    About the festive watch faces -> Totally unnecessary. Any minute spent on this could have been better used to do something else.
    UI Zoom effect -> I think is a regression over the previous scroll effect. It’s more difficult to read, disturbing to the eye. Probably even less performant than before with all those different sizes and re-draws. Maybe looks better on an OLED screen with crown (Race family) but in my Vertical looks much worse than before.

    Can we have the UI Zoom effect as an option in Settings?

    This seems to me that those features were lead by a product manager that is not a Suunto user, that doesn’t understand what Suunto is, and/or that doesn’t understand the Suunto core user base.

    As mentioned above, Suunto user base, or should I call it the “legacy” user based wants and values a good old Land Rover Defender, not a modern SUV full of bells and whistles. For that there is already loads of alternatives. I agree also with previous comment that this seems a move to become a crowd favourite. And that is a shame. And in my opinion, a very bad strategic decision.

    Wondering if this is a signal of the future direction of Suunto and if is already related with the operations (including development) move away from Finland.

    Suunto 9 Baro Titanium
    Suunto Vertical Titanium Solar Forest

    T 1 Reply Last reply 21 Dec 2024, 15:57 Reply Quote 16
    • T Offline
      thanasis Bronze Member @jjorgemoura
      last edited by 21 Dec 2024, 15:57

      @jjorgemoura people have different tastes . I prefer the new ui scrolling and zooming . other running partners of mine also agree . Does it really change the end experience substantially ? No ! If you like the utilitarian style or not … well the scrolling is of absolute no use (especially for those who don’t care about the looks) as you probably don’t pay over 1sec of attention there … you really focus on the activity , performance and metrics .
      If you are interested in the animations and stuff , well great !

      1 Reply Last reply Reply Quote 1
      • E Offline
        Egika Platinum Member
        last edited by 21 Dec 2024, 16:04

        This firmware is a lot more than green watch face color.
        It has GPS improvements and great new navigation features.
        Plus button lock in watch mode and so on.
        Noone will die because of some days of missing optical heart rate.
        But everyone is free to have their own preferences.

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        D Ł E 3 Replies Last reply 21 Dec 2024, 16:24 Reply Quote 4
        • D Offline
          duffman19 @Egika
          last edited by 21 Dec 2024, 16:24

          @Egika said in Software update 2.39.20 (2024 Q4):

          great new navigation features.

          Do we know what these are? It was mentioned above that the “tooth” behavior has changed, but perhaps is a bit glitchy. For sure the turn-by-turn notification timing didn’t change (and still make no sense - turn-by-turn is currently useless on Suunto). Compass auto-calibration has been working great.

          @Egika said in Software update 2.39.20 (2024 Q4):

          It has GPS improvements

          GNSS performance has been outstanding this week. Kudos to the team for these improvements. Here’s to hoping it continues!

          Vertical Ti

          E 1 Reply Last reply 21 Dec 2024, 16:33 Reply Quote 2
          • E Offline
            Egika Platinum Member @duffman19
            last edited by 21 Dec 2024, 16:33

            @duffman19 you can add multiple ruler points on the watch and it will tell you the total distance.
            Plus you can tap on the map and save the target as a POI.
            Plus you can navigate to where you tap on the map.
            Etc

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            T D 2 Replies Last reply 21 Dec 2024, 16:36 Reply Quote 7
            • T Offline
              The_77 Silver Members @Egika
              last edited by 21 Dec 2024, 16:36

              @Egika on that note of changes - what exact behaviour should occur with the tooth change vs what I observed? The only thing I can think of is that I deleted a couple of turns as superfluous after making the route initially, is there a logic behind it overriding the tooth in every scree

              Suunto Spartan Trainer Wrist HR / 9PP Refurb

              1 Reply Last reply Reply Quote 0
              • D Offline
                duffman19 @Egika
                last edited by duffman19 21 Dec 2024, 16:45

                @Egika 👍 Ah, yes! I don’t use POIs or the ruler often, but I can see how those are welcomed features for those who do. Suunto’s on-watch mapping experience is still my favorite (save for the tbt implementation - my one pet peeve!).

                Speaking of maps, any news on updates? Feels like it’s been a long while since anywhere outside of the Tour du Mont Blanc has been refreshed.

                Edit: Looks like @pavel-samokha answered my question here - https://forum.suunto.com/post/159216

                Vertical Ti

                1 Reply Last reply Reply Quote 1
                • F Offline
                  false Bronze Member
                  last edited by 21 Dec 2024, 17:17

                  Can anyone show what does new zoom UI look like?

                  T 1 Reply Last reply 21 Dec 2024, 17:37 Reply Quote 0
                  • T Offline
                    The_77 Silver Members @false
                    last edited by 21 Dec 2024, 17:37

                    @false https://streamable.com/u75sq2

                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                    1 Reply Last reply Reply Quote 3
                    • D Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by 21 Dec 2024, 19:27

                      Hey first of all thank you all for the comments.

                      I hope it’s clear that we listen and we try to make the best out of what your feedback is. There is no good or bad feedback. All feedback is good. Just to be clear.

                      Let’s do some training tomorrow (idk I like Sundays to do some Xtra miles), and if it all goes well and internal testing shows that the build I am using (along with other testers) fixes the s9pp issue with ohr I’ll post it here so you can have it in advance of production release. Hopefully that’s the case.

                      Till then, rest , recover and thank you.

                      S 1 Reply Last reply 21 Dec 2024, 19:55 Reply Quote 28
                      • S Offline
                        seanvk
                        last edited by 21 Dec 2024, 19:32

                        Software: 2.39.20
                        Device: Suunto Race Titanium
                        Heart Rate Sensor: Garmin HRM Pro (shown as paired)
                        FP Sensor: Stryd (shown as paired)
                        Power Management: Performance
                        Suunto Plus: ZoneSense
                        Potential issue: Infrequent heart rate samples - sporadic, a few points ever few minutes

                        Went on an easy 30min run as I’m recovering from a cold. First run with the new firmware.

                        Here’s an image of the samples from intervals.icu (below). Garmin Connect reports the battery as good in my HRM pro. I took the dogs on a walk with the HRM pro and the data was continuous.

                        Run
                        Screenshot_20241221-111403.png

                        Walk

                        Screenshot_20241221-113020.png

                        Dogs

                        PXL_20241221_173314401.jpg

                        Suunto Race Titanium
                        Suunto Vertical Titanium
                        Suunto 9 Peak Pro Forest Green
                        Suunto 9 Peak Moss Gray

                        D F 2 Replies Last reply 21 Dec 2024, 19:34 Reply Quote 2
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @seanvk
                          last edited by 21 Dec 2024, 19:34

                          @seanvk this looks bad. Is it in the app like this as well ?

                          S 1 Reply Last reply 21 Dec 2024, 19:41 Reply Quote 0
                          • S Offline
                            seanvk @Dimitrios Kanellopoulos
                            last edited by 21 Dec 2024, 19:41

                            @Dimitrios-Kanellopoulos It is odd because it appears as continuous in the app, but when looking at the watch while running, the heart rate most just “----” most of the time and only sporadically had a value when I happened to glance at it at the right time.

                            Screenshot_20241221-113625.png

                            Not sure how to IM, but I can send you my FIT file.

                            Suunto Race Titanium
                            Suunto Vertical Titanium
                            Suunto 9 Peak Pro Forest Green
                            Suunto 9 Peak Moss Gray

                            D 2 Replies Last reply 21 Dec 2024, 19:47 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @seanvk
                              last edited by 21 Dec 2024, 19:47

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @seanvk
                                last edited by 21 Dec 2024, 19:47

                                @seanvk said in Software update 2.39.20 (2024 Q4):

                                @Dimitrios-Kanellopoulos It is odd because it appears as continuous in the app, but when looking at the watch while running, the heart rate most just “----” most of the time and only sporadically had a value when I happened to glance at it at the right time.

                                Screenshot_20241221-113625.png

                                Not sure how to IM, but I can send you my FIT file.

                                It looks like the belt doesn’t work well.

                                1 Reply Last reply Reply Quote 1
                                • F Offline
                                  Francesco Pagano Silver Members Bronze Member @seanvk
                                  last edited by 21 Dec 2024, 19:50

                                  @seanvk I have a Garmin HRM Pro too, and this problem you observed happens to me from time to time as well, though very rarely. It’s due to bad connection with the chest strap, which can include poor signal (for instance if the strap is not wet). Make sure it’s not connected to your phone (if you have it with you while running), I disconnected it from Garmin Connect, too, and it works.

                                  S9PP
                                  S5

                                  S 1 Reply Last reply 21 Dec 2024, 20:04 Reply Quote 3
                                  • S Offline
                                    sebchastang Silver Members @Dimitrios Kanellopoulos
                                    last edited by 21 Dec 2024, 19:55

                                    @Dimitrios-Kanellopoulos Sorry to insist about the broken “Control panel” introduced by latest firmware, but may we also expect a fix for this issue in the next firmware update? Thanks a lot.

                                    Suunto Vertical
                                    Suunto Traverse

                                    K 1 Reply Last reply 22 Dec 2024, 16:10 Reply Quote 0
                                    • S Offline
                                      seanvk @Francesco Pagano
                                      last edited by 21 Dec 2024, 20:04

                                      @Francesco-Pagano @Dimitrios-Kanellopoulos

                                      Sounds like this is the case.

                                      Thank you!

                                      Suunto Race Titanium
                                      Suunto Vertical Titanium
                                      Suunto 9 Peak Pro Forest Green
                                      Suunto 9 Peak Moss Gray

                                      1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        MKPotts Bronze Member
                                        last edited by 21 Dec 2024, 21:21

                                        Hi,
                                        Apologies if this is somewhere further up the thread - I haven’t had time to read all the posts to check - but has anyone else found that the GPS (GNSS) run time on the S9PP has collapsed since the update?
                                        I used my watch for an 8 hour run today and it used 51% of the battery (93% down to 42%) - which means it would struggle to last 15hrs. This is using the exact same settings - with an external hr monitor - that has consistently given me runtimes of 45-50hrs in the nearly 2 years I’ve had the watch (or, more accurately, two watches, because the first was replaced in January after the hr sensor cover failed a second time, so my current watch is about 11 months old).
                                        I’ve checked that the backlight settings haven’t changed following the update and they haven’t - still set as low brightness, backlight (standby) and raise to wake both off.

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          powderdrop Bronze Member
                                          last edited by 22 Dec 2024, 01:00

                                          Just piling on that the HRM is no longer working on my 9PP. Have to restart every couple hours, works for a bit, then nothing. Hopefully the fix is pushed very soon. Kind of defeats the purpose of the watch.

                                          1 Reply Last reply Reply Quote 2
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